QUAIL PARK RETIREMENT VILLAGE, LLC

4520 W CYPRESS AVE, Visalia CA 93277

Facility 547201356 · RESIDENTIAL CARE ELDERLY (740)

175 bedsLatest official report Mar 23, 2026Licensed

Additional info
Licensee
QP RETIREMENT VILLAGE,LLC & LIVING CARE MANAGEMENT
Administrator
WILLIS, TREVIN
Contact
WILLIS, TREVIN
License first date
Nov 8, 2001
License effective date
Nov 8, 2001
District office
FRESNO RO · (559) 243-8080
Regional office
24
Clients served
981 - RCFE / DELAYED

Summary

The available records show 11 Type A and 1 Type B deficiencies for this facility.

Most recent inspection
Mar 23, 2026
Most recent deficiency
Mar 23, 2026

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 6 Tulare County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.

In the available public five-year record, CCLD published 16 reports for this facility: 10 inspections, 6 complaint investigations, and 0 licensing or administrative records.

Those records contain 11 Type A and 1 Type B deficiencies.

2 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
10

More than the typical 7

2 in the last 12 months

Recorded deficiencies
12

Well above the typical 6

1 in the last 12 months

Type A deficiencies
11

Well above the typical 4

0 in the last 12 months

Type B deficiencies
1

Fewer than the typical 3

1 in the last 12 months

Substantiated complaints
3

More than the typical 1

0 in the last 12 months

Repeated topics
2

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Incident reportingType B
Official classification
Type B
Official code
87211(a)(1)(D)
Regulation authority
CCR

What the official deficiency says

87211 Reporting Requirements (a)Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. This report shall include the resident's name, age, sex and date of admission; date and nature of event; attending physician's name, findings, and treatment, if any; and disposition of the case. (D) Any incident which threatens the welfare, safety or health of any resident…etc This requirement is not met as evidenced by: Facility failed to report incident of Resident (R1) being stuck in the elevator.

Official plan of correction

LPA and Administrator reviewed reporting requirements and discussed incidents that should be reported. POC completed during visit.

Deadline recorded: Mar 27, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 27, 2026
Correction not verified in available records
View official report
Inspection
Resident rightsType A
Official classification
Type A
Official code
87468.1
Regulation authority
CCR

What the official deficiency says

87468.1 Personal Rights of Residents in All Facilities (11) To have their visitors, including ombudspersons and advocacy representatives, permitted to visit privately during reasonable hours and without prior notice, provided that the rights of other residents are not infringed upon. This requirement is not met as evidenced by: Based on interviews Facility limited and prevented resident (R1) from receiving visitors which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

Licensee agrees to provide in service training for all staff on personal rights and submit training when completed.

Deadline recorded: Apr 18, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 18, 2025
Correction not verified in available records
View official report
Inspection
Medication handling and storageType A
Official classification
Type A
Official code
87465(h)(2)
Regulation authority
CCR

What the official deficiency says

(h) The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in 3 out of 6 resident's rooms were observed with unlocked medication, which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 11/22/2024 Plan of Correction Administrator agrees to schedule in-service training for all staff by due date and submit records when completed.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Hazardous items and storageType A
Official classification
Type A
Official code
87309(a)
Regulation authority
CCR

What the official deficiency says

(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview, the licensee did not comply with the section cited above in 4 out of 4 areas; laundry room and maintenance rooms were unlocked with chemicals. Housekeeping cart had chemicals that were unlocked and several resident rooms had chemicals which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 11/08/2024 Plan of Correction Staff locked chemicals immediately. Staff will follow up with maintenance regarding doors that were not locking and submit results to CCLD when corrected.

Plan of correction recorded
Correction not verified in available records
View official report
Food serviceType A
Official classification
Type A
Official code
87555(b)(29)
Regulation authority
CCR

What the official deficiency says

(b) The following food service requirements shall apply: (29) All equipment, fixed or mobile, and dishes, shall be kept clean and maintained in good repair and free of breaks, open seams, cracks or chips. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in 1 out of 1 Ice machine observed to have brown and pink buildup in crevices; which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 11/08/2024 Plan of Correction Staff immediately stopped use of ice and placed for deep cleaning. Dinning Director will look for deep cleaning services.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Medical and dental careType A
Official classification
Type A
Official code
87465(a)(5)
Regulation authority
CCR

What the official deficiency says

Incidental Medical and Dental Care Once ordered by the physician the medication is given according to the physician's directions. This requirement was not met as evidenced by: Based on interview conducted and record review, the licensee did not comply with the section cited above when R2 was administered one medication in the wrong dosage, two medication was not administered to R2 for six days and two medications was not administered to R2 for three days. Interview with Administrator confirmed staff had administered a wrong dosage for one medication, two medications were not administered for six days and two medications were not administered for three days which poses an immediate health, safety or personal rights ricks to persons in care.

Official plan of correction

On 10/13/22, S2 was retrained on administering medication and S3 removed from administering medications. LPA received copy of re-training and documents of resident removed to caregiver status. Licensee agreed to submit documentation detailing steps the facility will take to ensure the requirements of Health-Related Services are met by the due date.

Deadline recorded: Nov 8, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Nov 8, 2022
Correction not verified in available records
View official report
Inspection
Hazardous items and storageType A
Official classification
Type A
Official code
87309(a)
Regulation authority
CCR

What the official deficiency says

87309(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above when LPA and Administrator observed at 09:40AM, cleaning chemical bottles stored and unlocked under R1’s accessible to residents in care this poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 11/08/2022 Plan of Correction Administrator immediately removed the chemical bottles into locked staff medication room. POC cleared during visit.

Official record says corrected or clearedRecorded in report dated Nov 7, 2022
Plan of correction recorded
View official report
Medication handling and storageType A
Official classification
Type A
Official code
87465(h)(2)
Regulation authority
CCR

What the official deficiency says

Incidental Medical and Dental Care (h) The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above when LPA and Administrator observed R1’s medications stored in resident’s under bathroom sink and shelf unlocked accessible to residents in care this poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 11/08/2022 Plan of Correction Administrator immediately removed the medications into locked staff medication room. POC cleared during visit.

Official record says corrected or clearedRecorded in report dated Nov 7, 2022
Plan of correction recorded
View official report
1 complaint has no published investigation report

The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.

  • Apr 30, 2025 · Control 24-AS-20250210104442

    Allegations0 substantiated · 1 unsubstantiated · 2 unfounded

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology