Food service
Cited in 2 reports, with 2 deficiencies in total.
4520 W CYPRESS AVE, Visalia CA 93277
175 bedsLatest official report Mar 23, 2026Licensed
The available records show 11 Type A and 1 Type B deficiencies for this facility.
No later report is available, so the records do not show what happened afterward.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 6 Tulare County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 16 reports for this facility: 10 inspections, 6 complaint investigations, and 0 licensing or administrative records.
Those records contain 11 Type A and 1 Type B deficiencies.
2 deficiencies have explicit official correction or clearance evidence in the loaded records.
More than the typical 7
2 in the last 12 months
Well above the typical 6
1 in the last 12 months
Well above the typical 4
0 in the last 12 months
Fewer than the typical 3
1 in the last 12 months
More than the typical 1
0 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 2 reports, with 2 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this report87211 Reporting Requirements (a)Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. This report shall include the resident's name, age, sex and date of admission; date and nature of event; attending physician's name, findings, and treatment, if any; and disposition of the case. (D) Any incident which threatens the welfare, safety or health of any resident…etc This requirement is not met as evidenced by: Facility failed to report incident of Resident (R1) being stuck in the elevator.
LPA and Administrator reviewed reporting requirements and discussed incidents that should be reported. POC completed during visit.
Deadline recorded: Mar 27, 2026. A deadline is not proof that correction was completed.
87468.1 Personal Rights of Residents in All Facilities (11) To have their visitors, including ombudspersons and advocacy representatives, permitted to visit privately during reasonable hours and without prior notice, provided that the rights of other residents are not infringed upon. This requirement is not met as evidenced by: Based on interviews Facility limited and prevented resident (R1) from receiving visitors which poses an immediate health, safety or personal rights risk to persons in care.
Licensee agrees to provide in service training for all staff on personal rights and submit training when completed.
Deadline recorded: Apr 18, 2025. A deadline is not proof that correction was completed.
(h) The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in 3 out of 6 resident's rooms were observed with unlocked medication, which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 11/22/2024 Plan of Correction Administrator agrees to schedule in-service training for all staff by due date and submit records when completed.
(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview, the licensee did not comply with the section cited above in 4 out of 4 areas; laundry room and maintenance rooms were unlocked with chemicals. Housekeeping cart had chemicals that were unlocked and several resident rooms had chemicals which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 11/08/2024 Plan of Correction Staff locked chemicals immediately. Staff will follow up with maintenance regarding doors that were not locking and submit results to CCLD when corrected.
(b) The following food service requirements shall apply: (29) All equipment, fixed or mobile, and dishes, shall be kept clean and maintained in good repair and free of breaks, open seams, cracks or chips. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in 1 out of 1 Ice machine observed to have brown and pink buildup in crevices; which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 11/08/2024 Plan of Correction Staff immediately stopped use of ice and placed for deep cleaning. Dinning Director will look for deep cleaning services.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations2 substantiated · 3 unsubstantiated · 0 unfounded · 2 cited
87555 General Food Service Requirements (a) The total daily diet shall be of the quality and in the quantity necessary to meet the needs of the residents and shall meet the Recommended Dietary Allowances of the Food and Nutrition Board of the National Research Council. All food shall be selected, stored, prepared and served in a safe and healthful manner. This requirement was not met as evidenced by: Based on observation the facility had expired food in the kitchen
Administrator to ensure facility food expiration dates are reviewed on an on-going basis. In-service training will need to be provided to kitchen staff and submitted to CCLD by due date.
Deadline recorded: Jan 18, 2024. A deadline is not proof that correction was completed.
87465(h)(6) (h) The following requirements shall apply to medications which are centrally stored: (6) The licensee shall be responsible for assuring that a record of centrally stored prescription medications for each resident is maintained …. This requirement was not met as evidenced by: Medication audit reviled (R1) resident’s medication was not logged in the centrally stored list.
Administrator to provide in-service training to med-techs and submit proof of training to CCLD by due date.
Deadline recorded: Jan 18, 2024. A deadline is not proof that correction was completed.
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
87465(h)(6) (h) The following requirements shall apply to medications which are centrally stored: (6) The licensee shall be responsible for assuring that a record of centrally stored prescription medications for each resident is maintained …. This requirement was not met as evidenced by: Based on records review a medication was not documented in the centrally stored prescription medications list.
Administrator shall insure going forward record of centrally stored prescription medications for each resident is maintained
Deadline recorded: Apr 11, 2023. A deadline is not proof that correction was completed.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
87465(a)(4) Incidental Medical and Dental Care (a)A plan for incidental medical and dental care shall be developed by each facility... by compliance with the following: (4) The licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidence by: Based on records reviewed and interviews, staff failed to administer medication to resident in care, which poses an immediate Health and Safety risk to the residents.
The Administrator agrees to place checks to ensure if medication is missed by Med-Techs a lead person will review the medications and ensure they are dispensed in a timely manner to all residents. A re-training of all Med-Techs has already been completed on 1/5/2023 and all staff training will be completed by 1/27/23.
Deadline recorded: Jan 19, 2023. A deadline is not proof that correction was completed.
Incidental Medical and Dental Care Once ordered by the physician the medication is given according to the physician's directions. This requirement was not met as evidenced by: Based on interview conducted and record review, the licensee did not comply with the section cited above when R2 was administered one medication in the wrong dosage, two medication was not administered to R2 for six days and two medications was not administered to R2 for three days. Interview with Administrator confirmed staff had administered a wrong dosage for one medication, two medications were not administered for six days and two medications were not administered for three days which poses an immediate health, safety or personal rights ricks to persons in care.
On 10/13/22, S2 was retrained on administering medication and S3 removed from administering medications. LPA received copy of re-training and documents of resident removed to caregiver status. Licensee agreed to submit documentation detailing steps the facility will take to ensure the requirements of Health-Related Services are met by the due date.
Deadline recorded: Nov 8, 2022. A deadline is not proof that correction was completed.
87309(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above when LPA and Administrator observed at 09:40AM, cleaning chemical bottles stored and unlocked under R1’s accessible to residents in care this poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 11/08/2022 Plan of Correction Administrator immediately removed the chemical bottles into locked staff medication room. POC cleared during visit.
Incidental Medical and Dental Care (h) The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above when LPA and Administrator observed R1’s medications stored in resident’s under bathroom sink and shelf unlocked accessible to residents in care this poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 11/08/2022 Plan of Correction Administrator immediately removed the medications into locked staff medication room. POC cleared during visit.
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
Allegations0 substantiated · 1 unsubstantiated · 2 unfounded
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology