QUAIL PARK RETIREMENT VILLAGE, LLC

4520 W CYPRESS AVE, Visalia CA 93277

Facility 547201356 · RESIDENTIAL CARE ELDERLY (740)

175 bedsLatest official report Mar 23, 2026Licensed

Additional info
Licensee
QP RETIREMENT VILLAGE,LLC & LIVING CARE MANAGEMENT
Administrator
WILLIS, TREVIN
Contact
WILLIS, TREVIN
License first date
Nov 8, 2001
License effective date
Nov 8, 2001
District office
FRESNO RO · (559) 243-8080
Regional office
24
Clients served
981 - RCFE / DELAYED

Summary

The available records show 11 Type A and 1 Type B deficiencies for this facility.

Most recent inspection
Mar 23, 2026
Most recent deficiency
Mar 23, 2026

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 6 Tulare County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.

In the available public five-year record, CCLD published 16 reports for this facility: 10 inspections, 6 complaint investigations, and 0 licensing or administrative records.

Those records contain 11 Type A and 1 Type B deficiencies.

2 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
10

More than the typical 7

2 in the last 12 months

Recorded deficiencies
12

Well above the typical 6

1 in the last 12 months

Type A deficiencies
11

Well above the typical 4

0 in the last 12 months

Type B deficiencies
1

Fewer than the typical 3

1 in the last 12 months

Substantiated complaints
3

More than the typical 1

0 in the last 12 months

Repeated topics
2

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations2 substantiated · 3 unsubstantiated · 0 unfounded · 2 cited

Food serviceType A
Official classification
Type A
Official code
87555(a)
Regulation authority
CCR

What the official deficiency says

87555 General Food Service Requirements (a) The total daily diet shall be of the quality and in the quantity necessary to meet the needs of the residents and shall meet the Recommended Dietary Allowances of the Food and Nutrition Board of the National Research Council. All food shall be selected, stored, prepared and served in a safe and healthful manner. This requirement was not met as evidenced by: Based on observation the facility had expired food in the kitchen

Official plan of correction

Administrator to ensure facility food expiration dates are reviewed on an on-going basis. In-service training will need to be provided to kitchen staff and submitted to CCLD by due date.

Deadline recorded: Jan 18, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jan 18, 2024
Correction not verified in available records
View official report
Medication handling and storageType A
Official classification
Type A
Official code
87465(h)(6)
Regulation authority
CCR

What the official deficiency says

87465(h)(6) (h) The following requirements shall apply to medications which are centrally stored: (6) The licensee shall be responsible for assuring that a record of centrally stored prescription medications for each resident is maintained …. This requirement was not met as evidenced by: Medication audit reviled (R1) resident’s medication was not logged in the centrally stored list.

Official plan of correction

Administrator to provide in-service training to med-techs and submit proof of training to CCLD by due date.

Deadline recorded: Jan 18, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jan 18, 2024
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited

Medication handling and storageType A
Official classification
Type A
Official code
87465(h)(6)
Regulation authority
CCR

What the official deficiency says

87465(h)(6) (h) The following requirements shall apply to medications which are centrally stored: (6) The licensee shall be responsible for assuring that a record of centrally stored prescription medications for each resident is maintained …. This requirement was not met as evidenced by: Based on records review a medication was not documented in the centrally stored prescription medications list.

Official plan of correction

Administrator shall insure going forward record of centrally stored prescription medications for each resident is maintained

Deadline recorded: Apr 11, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 11, 2023
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited

Medical and dental careType A
Official classification
Type A
Official code
87465(a)(4)
Regulation authority
CCR

What the official deficiency says

87465(a)(4) Incidental Medical and Dental Care (a)A plan for incidental medical and dental care shall be developed by each facility... by compliance with the following: (4) The licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidence by: Based on records reviewed and interviews, staff failed to administer medication to resident in care, which poses an immediate Health and Safety risk to the residents.

Official plan of correction

The Administrator agrees to place checks to ensure if medication is missed by Med-Techs a lead person will review the medications and ensure they are dispensed in a timely manner to all residents. A re-training of all Med-Techs has already been completed on 1/5/2023 and all staff training will be completed by 1/27/23.

Deadline recorded: Jan 19, 2023. A deadline is not proof that correction was completed.

Corrective action reported
Plan of correction recorded
Correction deadline recordedDeadline Jan 19, 2023
View official report
1 complaint has no published investigation report

The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.

  • Apr 30, 2025 · Control 24-AS-20250210104442

    Allegations0 substantiated · 1 unsubstantiated · 2 unfounded

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology