Staffing, personnel, and training
Cited in 3 reports, with 3 deficiencies in total.
2721 WILLOW STREET, Burbank CA 91505
130 bedsLatest official report Oct 17, 2025Licensed
The available records show 6 Type A and 7 Type B deficiencies for this facility.
No later report is available, so the records do not show what happened afterward.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 22 reports for this facility: 10 inspections, 12 complaint investigations, and 0 licensing or administrative records.
Those records contain 6 Type A and 7 Type B deficiencies.
2 deficiencies have explicit official correction or clearance evidence in the loaded records.
More than the typical 7
2 in the last 12 months
More than the typical 8
1 in the last 12 months
More than the typical 3
0 in the last 12 months
More than the typical 5
1 in the last 12 months
More than the typical 3
1 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 3 reports, with 3 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. (1) Floor .... kitchen areas shall be maintained in a clean, sanitary, and odorless condition. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above in having kitchen floors, walls, doors and kitchen appliances such as industrial oven to be clean, which poses/posed a potential health, safety or personal rights risk to persons in care.
Administrator will ensure that kitchen floors, walls, doors and kitchen appliances have been professionaly cleaned and sanitized and pictures are provided to LPA by the POC date.
Deadline recorded: Oct 31, 2025. A deadline is not proof that correction was completed.
Plan of operation. In part .... The Licensee shall operate the facility in accordance with the terms specified with in the plan of operation. This requirement was not met as evidenced by: Based on information provided by the administrator during the interview S1 did not comply with the facility's medication policy, resulting in repeated medication errors, which poses/posed an immediate health, safety risk to persons in care.
Administrator terminated the employment of S1. POC cleared on the date of visit.
Deadline recorded: Apr 17, 2025. A deadline is not proof that correction was completed.
87411 Personnel Requirements - General (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. This requirement is not met as evidenced by: Deficient Practice Statement Based on, the licensee did not comply with the section cited above in during annual inspection LPA tested signal system from a resident's bathroom, staff took 30 minutes to clear alarm which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 10/21/2024 Plan of Correction Licensee will ensure facility has suffiecient staff at all times. As plan of correction, administrator will re-train care staff about the importance of tending in a timely maner the alarms from residents rooms. A proof of training will be sent to LPA via email before POC due date.
(b) The following food service requirements shall apply: (15) All persons engaged in food preparation and service shall observe personal hygiene and food services sanitation practices which protect the food from contamination. This requirement is not met as evidenced by: Deficient Practice Statement Based on [(observation), the licensee did not comply with the section cited above in kitchen staff/service staff not wearing hairnets while inside kitchen which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 10/21/2024 Plan of Correction Licensee will ensure all persons engage in food preparation and service shall observe personal hygene and food services sanitation at all times. As plan of correction, administrator will re-train kitchen and serving staff about the importance of wearing a hairnet while serving food and preparing it. Proof of training will be sent to LPA via email before POC due date.
(c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (5) Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually, both of which shall include a reassessment of the resident's dementia care needs. This requirement is not met as evidenced by: Deficient Practice Statement Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above in not having a recent annual evaluation for a resident with dementia/alzheimer's as primary diagnosis which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 10/21/2024 Plan of Correction Licensee will ensure all residents that has dementia/alzheimer's as primary diagnosis, their annual evaluations are current. As plan of correction, administrator will acquire recent physicians report and file it on resident's file. Proof of recent medical report will be sent to LPA via email before POC due date.
87207 False Claims No licensee, officer or employee of a licensee shall make or disseminate any false or misleading statement regarding the facility or any of the services provided by the facility. This requirement was not met as evidence by: Based on a record review and observation. The facility has changed the name on the building, website and is currently advertising under a different name other than what is licensed, prior to approval from licensing. This poses a potential health and safety risk to residents in care.
Facility will submit documentation requested in the evaluation report by POC due date. The LIC 200 that was submitted on 01/05/2023 will be reviewed and subject to approval or denial. Documents must be sent on or before POC due date via fax or email.
Deadline recorded: Jan 30, 2023. A deadline is not proof that correction was completed.
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
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