IVY PARK AT BURBANK

2721 WILLOW STREET, Burbank CA 91505

Facility 197609362 · RESIDENTIAL CARE ELDERLY (740)

130 bedsLatest official report Oct 17, 2025Licensed

Additional info
Licensee
BURBANK SUBTENANT LP;OAKMONT MANAGEMENT GRP, LLC
Administrator
ANGELA SMITH
Contact
ANGELA SMITH
License first date
Oct 1, 2018
License effective date
Oct 1, 2018
District office
WOODLAND HILLS S.RO · (818) 596-4334
Regional office
31
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 6 Type A and 7 Type B deficiencies for this facility.

Most recent inspection
Oct 17, 2025
Most recent deficiency
Oct 17, 2025

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.

In the available public five-year record, CCLD published 22 reports for this facility: 10 inspections, 12 complaint investigations, and 0 licensing or administrative records.

Those records contain 6 Type A and 7 Type B deficiencies.

2 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
10

More than the typical 7

2 in the last 12 months

Recorded deficiencies
13

More than the typical 8

1 in the last 12 months

Type A deficiencies
6

More than the typical 3

0 in the last 12 months

Type B deficiencies
7

More than the typical 5

1 in the last 12 months

Substantiated complaints
4

More than the typical 3

1 in the last 12 months

Repeated topics
1

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(a)(1)
Regulation authority
CCR

What the official deficiency says

87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. (1) Floor .... kitchen areas shall be maintained in a clean, sanitary, and odorless condition. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above in having kitchen floors, walls, doors and kitchen appliances such as industrial oven to be clean, which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

Administrator will ensure that kitchen floors, walls, doors and kitchen appliances have been professionaly cleaned and sanitized and pictures are provided to LPA by the POC date.

Deadline recorded: Oct 31, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Oct 31, 2025
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited

Admission, assessment, and evictionType B
Official classification
Type B
Official code
87463(f)
Regulation authority
CCR

What the official deficiency says

The licensee shall immediately, or as soon as reasonably possible, communicate with the resident and, if applicable, the resident's representative, about any significant change in condition and the recommendation, if any, of the appropriate licensed medical professional, and if applicable, other specialized care provider. Documentation of such communication shall be added to the resident’s record. This requirement is not met as evidenced by: Based on records review and interview, there was no assessment made to R1 after 2 hospitalizations, this poses a potential health and safety risk to the residents in care.

Official plan of correction

Cleared during visit. An assessment was done on 05/27/25 after CCL's initial visit on 05/21/25.

Deadline recorded: Aug 5, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Aug 5, 2025
Correction not verified in available records
View official report
Inspection
Records and plan of operationType A
Official classification
Type A
Official code
87208(a)
Regulation authority
CCR

What the official deficiency says

Plan of operation. In part .... The Licensee shall operate the facility in accordance with the terms specified with in the plan of operation. This requirement was not met as evidenced by: Based on information provided by the administrator during the interview S1 did not comply with the facility's medication policy, resulting in repeated medication errors, which poses/posed an immediate health, safety risk to persons in care.

Official plan of correction

Administrator terminated the employment of S1. POC cleared on the date of visit.

Deadline recorded: Apr 17, 2025. A deadline is not proof that correction was completed.

Official record says corrected or clearedOn or before Apr 17, 2025
Correction deadline recordedDeadline Apr 17, 2025
View official report
Complaint

Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited

Staffing, personnel, and trainingType A
Official classification
Type A
Official code
87411(a)
Regulation authority
CCR

What the official deficiency says

Facility personnel, shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement was not `met as evidenced by: Based on LPA’s observations, review of facility files and information provided during interviews it was determined that the facility did not provide a sufficient number of staff to meet the needs of residents in care including but not limited to incontinent care, resulting in the risk to the health and safety of residents in care.

Official plan of correction

Administrator will provide sufficient staff to meet resident needs as per CCR 87411(a) and will give LPA copies of staff schedules documenting sufficient personnel to meet the resident needs and copies of required documentation of staff training for existing personnel and any newly hired for the purpose of correcting this deficiency..

Deadline recorded: Feb 19, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 19, 2025
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Resident rightsType A
Official classification
Type A
Official code
87468(a)(1)
Regulation authority
CCR

What the official deficiency says

(1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement is not met as evidenced by: Based on the investigation conducted by the Investigative Branch, substantiating sexual assault perpetrated by staff #1 (S1) on Resident #1 (R1) which posed an immediate health and safety risk or personal rights risk to persons in care.

Official plan of correction

S1 was terminated. An immediate civil penalty in the amount of $500 is issued.

Deadline recorded: Feb 19, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 19, 2025
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 4 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Staffing, personnel, and trainingType B
Official classification
Type B
Official code
87411(a)
Regulation authority
CCR

What the official deficiency says

87411 Personnel Requirements - General (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. This requirement is not met as evidenced by: Deficient Practice Statement Based on, the licensee did not comply with the section cited above in during annual inspection LPA tested signal system from a resident's bathroom, staff took 30 minutes to clear alarm which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 10/21/2024 Plan of Correction Licensee will ensure facility has suffiecient staff at all times. As plan of correction, administrator will re-train care staff about the importance of tending in a timely maner the alarms from residents rooms. A proof of training will be sent to LPA via email before POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Food serviceType B
Official classification
Type B
Official code
87555(b)(15)
Regulation authority
CCR

What the official deficiency says

(b) The following food service requirements shall apply: (15) All persons engaged in food preparation and service shall observe personal hygiene and food services sanitation practices which protect the food from contamination. This requirement is not met as evidenced by: Deficient Practice Statement Based on [(observation), the licensee did not comply with the section cited above in kitchen staff/service staff not wearing hairnets while inside kitchen which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 10/21/2024 Plan of Correction Licensee will ensure all persons engage in food preparation and service shall observe personal hygene and food services sanitation at all times. As plan of correction, administrator will re-train kitchen and serving staff about the importance of wearing a hairnet while serving food and preparing it. Proof of training will be sent to LPA via email before POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Dementia careType B
Official classification
Type B
Official code
87705(c)(5)
Regulation authority
CCR

What the official deficiency says

(c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (5) Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually, both of which shall include a reassessment of the resident's dementia care needs. This requirement is not met as evidenced by: Deficient Practice Statement Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above in not having a recent annual evaluation for a resident with dementia/alzheimer's as primary diagnosis which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 10/21/2024 Plan of Correction Licensee will ensure all residents that has dementia/alzheimer's as primary diagnosis, their annual evaluations are current. As plan of correction, administrator will acquire recent physicians report and file it on resident's file. Proof of recent medical report will be sent to LPA via email before POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded

Staffing, personnel, and trainingType A
Official classification
Type A
Official code
87411(a)
Regulation authority
CCR

What the official deficiency says

(a)Facility personnel shall at all times be sufficient in numbers... In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports....This requirement is not met as evidence by: Based on interviews conducted, residents and staff revealed, residents have waited an unreasonable amount of time to receive assistance citing the number of staff on shift to provide care, which posed an immediate health, safety and personal rights risk to residents in care.

Official plan of correction

Executive Director (ED) stated a job fair is being held July 31st. Facility has hired two caregivers. ED also states staff involved on Wednesday were given final write ups. Facility provided copies of in-service held on various topic including but not limited to individualize service plans and status checks. POC cleared today.

Deadline recorded: Jul 25, 2024. A deadline is not proof that correction was completed.

Citation dismissed - not a correctionOn Jul 25, 2024

Deficiency Dismissed Type A 07/25/2024 Section Cited CCR 87411(a)

Official record says corrected or clearedOn or before Jul 23, 2024
Correction deadline recordedDeadline Jul 25, 2024
View official report
Complaint

Allegations0 substantiated · 4 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Licensing and administrationType B
Official classification
Type B
Official code
87207
Regulation authority
CCR

What the official deficiency says

87207 False Claims No licensee, officer or employee of a licensee shall make or disseminate any false or misleading statement regarding the facility or any of the services provided by the facility. This requirement was not met as evidence by: Based on a record review and observation. The facility has changed the name on the building, website and is currently advertising under a different name other than what is licensed, prior to approval from licensing. This poses a potential health and safety risk to residents in care.

Official plan of correction

Facility will submit documentation requested in the evaluation report by POC due date. The LIC 200 that was submitted on 01/05/2023 will be reviewed and subject to approval or denial. Documents must be sent on or before POC due date via fax or email.

Deadline recorded: Jan 30, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jan 30, 2023
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint
Staffing, personnel, and trainingType A
Official classification
Type A
Official code
87411(a)
Regulation authority
CCR

What the official deficiency says

87411 Personnel Requirements - General (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement is not met as evidence by: The facility failed to meet residents needs by not providing assistance to R1, who had prior falls that the facility was aware of.

Official plan of correction

Licensee shall provide a signed statement to the department that they have read and will comply with this section by the POC date.

Deadline recorded: Dec 23, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 23, 2022
Correction not verified in available records
View official report
Resident rightsType A
Official classification
Type A
Official code
87468.2(a)(4)
Regulation authority
CCR

What the official deficiency says

87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement is not met as evidenced by: The facility failed to assist R1 in obtaining a higher level of care than the facility could provide to prevent further falls.

Official plan of correction

Licensee shall provide a signed statement that they have read and will comply with this section and provide additional training to care giving staff and provide proof to the department by the POC date.

Deadline recorded: Dec 23, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 23, 2022
Correction not verified in available records
View official report
Complaint
Resident rightsType B
Official classification
Type B
Official code
87468.1(a)(3)
Regulation authority
CCR

What the official deficiency says

87468.1 Personal Right of Residents in all Facilities (a) Residents in all residential care facilities… (3) To be free from punishment, humiliation, intimidation, abuse, or other actions of punitive nature… This requirement is not met as evidenced by: Based on investigation report, record reviews and interviews, the licensee reported the resident was found on the toilet for an extended period of time and shaking noted to have marks on buttocks, which poses an immediate health and safety risk to persons in care.

Official plan of correction

The Licensee agreed to review California Code of Regulations Title 22 Section, Division 6, Chapter 8, Article 8. Personal Right of Residents in all Facilities. The Licensee provided in-service training with all staff regarding regulation 87468.1(a)(3) and develop a plan for medical reassessment to ensure resident changes in condition are addressed according and included in the needs/services plan. The Licensee provided the in-service training documents immediately.

Deadline recorded: Oct 8, 2021. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Oct 8, 2021
Correction not verified in available records
View official report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology