Medical and dental care
Cited in 3 reports, with 3 deficiencies in total.
3939 WEST WALNUT AVENUE, Visalia CA 93277
110 bedsLatest official report Nov 10, 2025Licensed
The available records show 14 Type A and 5 Type B deficiencies for this facility.
No later report is available, so the records do not show what happened afterward.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 6 Tulare County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 35 reports for this facility: 17 inspections, 18 complaint investigations, and 0 licensing or administrative records.
Those records contain 14 Type A and 5 Type B deficiencies.
4 deficiencies have explicit official correction or clearance evidence in the loaded records.
More than the typical 7
1 in the last 12 months
Well above the typical 6
1 in the last 12 months
Well above the typical 4
1 in the last 12 months
More than the typical 3
0 in the last 12 months
More than the typical 1
0 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 3 reports, with 3 deficiencies in total.
Cited in 3 reports, with 3 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (4) The licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidenced by Licensee administer a narcotic medication to R1 in error which poses an immediate health safety and or personal rights risk to residents in care.
Licensee agrees to conduct a medication training by POC due date 11/11/25.
Deadline recorded: Nov 11, 2025. A deadline is not proof that correction was completed.
87411 Personnel Requirements – General (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs.... the needs of the particular residents, the extent of services provided, or the physical arrangements of the facility require such additional staff for the provision of adequate services. This requirement was not met as evidenced by: Based on interviews conducted and records reviewed R1 left the facility on 6/10/2024. Facility was unaware of residents absence until Visalia Police Department found the resident and notified the facility at 1:31 AM, which poses an immediate health, safety or personal rights risk to persons in care.
Administrator agrees to complete in-service training with all staff to cover the processes the staff should follow regarding Egress Alarms and Residents checks and submit document of training to CCLD. Facility submitted training records ***POC Cleared**
Deadline recorded: Apr 12, 2025. A deadline is not proof that correction was completed.
(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in 2 out of 8 resident rooms had sharps (knives) which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 08/03/2024 Plan of Correction Administrator will submit statement of intent to conduct a sweep of the facility and remove any sharps that could pose a danger if readily available to residents and submit a report of findings to CCLD when completed.
Deficiency Dismissed Type A Section Cited CCR 87309(a)
(4) The licensee shall assist residents with self-administered medications as needed. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, record review, the licensee did not comply with the section cited above in 1 out of 4 residents medication audit revealed an extra pill in the bubble pack that was not given to resident which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 08/03/2024 Plan of Correction Licensee to submit state of intent by due date to conduct an in-service training for medication and submit records when completed.
Deficiency Dismissed Type A Section Cited CCR 87465(a)(4)
87465 Incidental Medical and Dental Care (b) If the resident's physician has stated in writing that the resident is able to determine and communicate his/her need for a prescription or nonprescription PRN medication, facility staff shall be permitted to assist the resident with self-administration of his/her PRN medication. (3) A record of each dose is maintained in the resident's record. The record shall include the date and time the PRN medication was taken, the dosage taken, and the resident's response. Review of residents medication and MARs revealed PRN medication was given without proper documentation.
Licnesee to ensure a record of each PRN dose is maintained in the resident's record.
Deadline recorded: Oct 27, 2023. A deadline is not proof that correction was completed.
Deficiency Dismissed Type A 10/27/2023 Section Cited CCR 87465(b)(3)
(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in 1 out of 1 Disinfectants, cleaning solutions observed in the resident laundry room which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 10/25/2023 Plan of Correction Staff removed items immediately. Administrator will ensure in service training is provided to staff to avoid future issues.
(C) Clean linen, including blankets, bedspreads, top bed sheets, bottom bed sheets, pillow cases, mattress pads, bath towels, hand towels and wash cloths. The quantity shall be sufficient to permit changing at least once per week or more often when indicated to ensure that clean linen is in use by residents at all times. The linen shall be in good repair. The use of common wash cloths and towels shall be prohibited. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in 1 out of 1 comforter observed to be soiled which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 10/31/2023 Plan of Correction Memory Care Executive Director removed bedding for washing and will ensure staff change at least once per week or more often when indicated to ensure that clean linen is provided to resident.
a)In each facility: (2) Care and supervision of residents shall be provided without physical or verbal abuse, exploitation or prejudice. This requirement is not met as evidenced by: Based on interview and record review, staff did not provided care and supervision when R1 left the facility unsupervised on 09/15/22 at approximately 09:00PM and was located approximately two blocks down from the facility by a pedestrian which poses an immediate health and safety risks to persons in care.
Licensee shall to submit a plan detailing steps the facility will take to ensure the requirements are met by the POC due date. Licensee has agreed to submit AWOL in-service training and rooster of staff attendance 09/26/22 to the Department.
Deadline recorded: Sep 25, 2022. A deadline is not proof that correction was completed.
87211 Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports…(1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events… This requirement is not met as evidenced by: Based on record review: Licensee did not ensure a written report was submitted to the Fresno CCL office within 7 days of occurrence on 08/01/2022, 08/11/2022, 08/13/2022, 08/17/2022 and 08/18/2022. Licensee submitted written report to CCL on 08/29/22 and on 08/30/22, which this poses a potential health and safety risk to residents in care.
Licensee agrees to submit a plan detailing steps the facility will take to ensure the requirements of Reporting requirements are met by the POC due date.
Deadline recorded: Sep 16, 2022. A deadline is not proof that correction was completed.
Residents in all residential care facilities for the elderly shall have all of the following personal rights: To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement was not met: On 1/13/22, S1 yelled at R1 while caring for R1 which poses an immediate health and safety and personal rights risk to the person in care.
Appropriate action was taken on staff. However, administrator submit a plan of correction detailing the steps that will be taken to ensure the regulations will be met in the future. Deficiency cleared.
Deadline recorded: Mar 21, 2022. A deadline is not proof that correction was completed.
87705 (f) (1) The following shall be stored inaccessible to residents with dementia: Knives, matches, firearms, tools and other items that could constitute a danger to the resident(s). This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above when LPA observed knives in memory care kitchen drawer unlocked accessible to residents in care this poses an immediate health, safety or personal rights risk to persons in care.
Licensee and caregivers immediately removed the knives from the unlocked kitchen drawer into a locked kitchen drawer. POC cleared during visit.
Deadline recorded: Nov 18, 2021. A deadline is not proof that correction was completed.
87211 Reporting Requirements (a) Each licensee shall furnish to the licensing agency... (1) A written report...to the licensing agency and to the person responsible for the resident within seven days of the occurrence. This requirement was not met as evidenced by: Based on record reviews, Licensee submitted late incident reports on the following dates: 7/23/21, 7/27/21 and 8/1/21. This poses a potential health and safety risk to persons in care.
Licensee agrees to submit a plan detailing steps the faciltiy will take to ensure incident reports are submitted to the Fresno CCL office and responsible party. The plan will be submitted to the Fresno CCL office by 10/25/2021.
Deadline recorded: Oct 25, 2021. A deadline is not proof that correction was completed.
Deficiency Dismissed Type B 10/25/2021 Section Cited CCR 87211(a)(1)
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
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