Medical and dental care
Cited in 3 reports, with 3 deficiencies in total.
PARK VISALIA ASSISTED LIVING
3939 WEST WALNUT AVENUE, Visalia CA 93277
110 bedsLatest official report Nov 10, 2025Licensed
Additional info
- Telephone
- (559) 625-3388
- Licensee
- SH 3 VISALIA OPCO LLC; CRFLD MANAGEMENT, LLC
- Administrator
- AMANDA KELSEY
- Contact
- AMANDA KELSEY
- License first date
- Aug 23, 2017
- License effective date
- Aug 23, 2017
- District office
- FRESNO RO · (559) 243-8080
- Regional office
- 24
- Clients served
- 985 - RCFE / HOSPICE
Summary
The available records show 14 Type A and 5 Type B deficiencies for this facility.
- Most recent inspection
- Nov 10, 2025
- Most recent deficiency
- Nov 10, 2025
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 6 Tulare County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 35 reports for this facility: 17 inspections, 18 complaint investigations, and 0 licensing or administrative records.
Those records contain 14 Type A and 5 Type B deficiencies.
4 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 17
- Recorded deficiencies
- 19
- Type A deficiencies
- 14
- Type B deficiencies
- 5
- Substantiated complaints
- 5
- Repeated topics
- 3
More than the typical 7
1 in the last 12 months
Well above the typical 6
1 in the last 12 months
Well above the typical 4
1 in the last 12 months
More than the typical 3
0 in the last 12 months
More than the typical 1
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Staffing, personnel, and training
Cited in 3 reports, with 3 deficiencies in total.
Hazardous items and storage
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 7 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Staffing, personnel, and trainingType A
- Official classification
- Type A
- Official code
- 87411(d)(3)
- Regulation authority
- CCR
What the official deficiency says
87411 Personnel Requirements – General (d) All personnel shall be given on the job training or have related experience in the job assigned to them. This training and/or related experience shall provide knowledge of and skill in the following, as appropriate for the job assigned and as evidenced by safe and effective job performance: (3) Skill and knowledge required to provide necessary resident care and supervision… This requirement was not met as evidenced by: Based on interviews and record review; facility staff are not following residents care plan for 2-person assist when transferring/ assisting resident with toileting needs.
Official plan of correction
Administrator to provide in service training to staff to ensure staff are following care plan for residents transferring needs and provide proof of training to CCLD by due date. Administrator to ensure proper training is provided to staff before working with residents in care.
Deadline recorded: Feb 14, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 14, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 6 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Staffing, personnel, and trainingType A
- Official classification
- Type A
- Official code
- 87411(d)(3)
- Regulation authority
- CCR
What the official deficiency says
87411 Personnel Requirements - General (d) All personnel shall be given on the job training or have related experience in the job assigned to them. This training and/or related experience shall… (3) Skill and knowledge required to provide necessary resident care and supervision, including the ability to communicate with residents. This requirement was not met as evidenced by: Based on interviews and record review the Staff did not respond to call signal system in a timely manner.
Official plan of correction
Administrator to provide in service training to staff to ensure staff are responding timely. Facility to implement backup check system to ensure call lights are addressed if staff do not respond timely.
Deadline recorded: Sep 8, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 8, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall ... (4) The licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidenced by: Medication that was logged in the Centrally stored medication and destruction record (CSMDR) was not sufficient to meet the administration of medication as directed by the physician. LPA observed CSMDR to be incomplete or missing data.
Official plan of correction
Administrator to submit a statement of intent to provide training to all staff in regard to correct documentation of Centrally stored medication and destruction record (CSMDR). Administrator to conduct medication audits routinely and ensure medication is refilled in a timely manner.
Deadline recorded: Sep 16, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 16, 2023
Correction not verified in available records
Administrator qualificationsType B
- Official classification
- Type B
- Official code
- 87405(a)
- Regulation authority
- CCR
What the official deficiency says
87405 Administrator - Qualifications and Duties (a) All facilities shall have a qualified and currently certified administrator... When the administrator is not in the facility, there shall be coverage by a designated substitute who shall have qualifications adequate to be responsible and accountable for management and administration of the facility as specified in this section... This requirement was not met as evidenced by: A qualified substitute was not designated and present at all times while Administrator was on leave.
Official plan of correction
Citation was cleared prior to visit with change of Administrator
Deadline recorded: Sep 15, 2023. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Sep 1, 2023
Correction deadline recordedDeadline Sep 15, 2023
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(11)
- Regulation authority
- CCR
What the official deficiency says
87468.1(a)(11) Personal Rights of Residents in All Facilities (11)To have their visitors, including ombudspersons and advocacy representatives, permitted to visit privately during reasonable hours and without prior notice, provided that the rights of other residents are not infringed upon. This requirement was not met as evidenced by: Interviews conducted by the Department revealed facility was requiring unvaccinated family members to COVID test before entry to the facility for visits.
Official plan of correction
Administrator agrees to follow current COVID protocols as indicated in PINS
Deadline recorded: Mar 1, 2023. A deadline is not proof that correction was completed.
Citation dismissed - not a correctionOn Mar 1, 2023
Deficiency Dismissed Type A 03/01/2023 Section Cited CCR 87468.1(a)(11)
Plan of correction recorded
Correction deadline recordedDeadline Mar 1, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(1)
- Regulation authority
- CCR
What the official deficiency says
Residents in all residential care facilities for the elderly shall have all of the following personal rights: To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement was not met: Based on the interviews conducted, staffs and resident confirmed S2 yelled at resident while caring for the resident which poses an immediately health and safety and personal rights risk to the person in care.
Official plan of correction
Appropriate action was taken on staff. However, administrator will submit a plan of correction detailing the steps that will be taken to ensure the regulations will be met in the future to Fresno CCL by 03/12/22.
Deadline recorded: Mar 12, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 12, 2022
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 1 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a)(2): Residents…shall have all of the following personal rights:(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement was not met as evidenced by: Based on observation, the facility did not ensure staff are wearing facial coverings as mandated when it was observed that 1 out of 2 kitchen staff were not wearing facial coverings during the lunch period. This poses a potential health and safety risk to residents in care.
Official plan of correction
By the due date, the Administrator will submit a plan detailing steps the facility will take to ensure S1 wear face mask while in the facility as mandated. The plan shall include S1 training on facial covering and proof shall be submitted with POC.
Deadline recorded: Dec 16, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 16, 2021
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportSource and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology