PALO ALTO COMMONS

Official classification

Type A

Official code

87411(a)

Regulation authority

CCR

What the official deficiency says

87411 Personnel Requirements – General (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. Additional staff shall be employed as necessary to perform office work, cooking, house cleaning, laundering, and maintenance of buildings, equipment and grounds. The licensing agency may require any facility to provide additional staff whenever it determines through documentation that the needs of the particular residents, the extent of services provided, or the physical arrangements of the facility require such additional staff for the provision of adequate services. This requirement was not met as evidenced by: resident R1 was left in bed multiple times past 1 PM, which poses an immediate health risk to residents in care.

Official plan of correction

Licensee agrees to submit a plan of correction to ensure that staff are sufficient in numbers and competent to provide the services necessary to meet resident needs, including assisting residents in transferring out of bed. Licensee agrees to conduct in-service training with staff and submit staff training records to CCL once training is completed, including training topics, names of staff trained, training dates, and names and qualifications of trainer(s).

Deadline recorded: Nov 15, 2024. A deadline is not proof that correction was completed.