Basic services and supervision
Cited in 2 reports, with 2 deficiencies in total.
LYTTON GARDENS COMMUNITY CARE
649 UNIVERSITY AVENUE, Palo Alto CA 94301
55 bedsLatest official report Aug 21, 2026Licensed
Additional info
- Telephone
- (650) 617-7338
- Licensee
- COMMUNITY HOUSING INC.
- Administrator
- ANAHI MCKANE
- Contact
- ANAHI MCKANE
- License first date
- Aug 30, 1993
- License effective date
- Aug 30, 1993
- District office
- SAN JOSE RO · (408) 324-2112
- Regional office
- 26
- Clients served
- 935 - ELDERLY
Summary
The available records show 2 Type A and 8 Type B deficiencies for this facility.
- Most recent inspection
- Aug 21, 2026
- Most recent deficiency
- Jun 3, 2026
1 later report, on Aug 21, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 41 Santa Clara County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 25 reports for this facility: 13 inspections, 12 complaint investigations, and 0 licensing or administrative records.
Those records contain 2 Type A and 8 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 13
- Recorded deficiencies
- 10
- Type A deficiencies
- 2
- Type B deficiencies
- 8
- Substantiated complaints
- 3
- Repeated topics
- 2
More than the typical 10
6 in the last 12 months
Well above the typical 4
4 in the last 12 months
About the same as most this size
0 in the last 12 months
Well above the typical 1
4 in the last 12 months
Most this size have none
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Staffing, personnel, and training
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
No deficiencies recorded in this report
Inspection
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87464(f)
- Regulation authority
- CCR
What the official deficiency says
BASIC SERVICES Basic services shall...include care and supervision as defined in Section 87101(c)(3) & HSC 1569.2(c)...the facility assumes responsibility for, or provides or promises to provide... ongoing assistance with ADLs without which the resident's physical health, mental health, safety, or welfare would be endangered. This requirement is not met, as evidenced by Acknowledgement Form given to clients, which states that clients should call 9-1-1 in case of a life threatening emergency. Licensee cannot absolve itself from responsibility to meet safety needs of clients.
Official plan of correction
Plan of correction shall be subof/planmitted . Failure to submit timely pro of correction may result in civil penalty assessment
Deadline recorded: Jun 12, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 12, 2026
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
PERSONNEL REQUIREMENTS Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement is not met, as significant delayed response times were experienced by residents in September and Ocober 2025 when they activated the emergency signal system in their rooms. This is reflected on facility's device activity reports, and verified by residents. Licensee failed to ensure timely response times when residents called for staff assistance, which posed a potential health, safety or personal rights risk.
Official plan of correction
Plan of correction to be sent to CCLD BY DUE DATE
Deadline recorded: Jun 12, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 12, 2026
Correction not verified in available records
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
PERSONNEL REQUIREMENTS Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement is not met, as significant delayed response times were experienced by residents in September and Ocober 2025 when they activated the emergency signal system in their rooms. This is reflected on facility's device activity reports, and verified by residents. Licensee failed to ensure timely response times when residents called for staff assistance, which posed a potential health, safety or personal rights risk.
Official plan of correction
Plan of correction to be sent to CCLD BY DUE DATE
Deadline recorded: Mar 19, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 19, 2026
Correction not verified in available records
Inspection
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87464(f)
- Regulation authority
- CCR
What the official deficiency says
BASIC SERVICES Basic services shall...include care and supervision as defined in Section 87101(c)(3) & HSC 1569.2(c)...the facility assumes responsibility for, or provides or promises to provide... ongoing assistance with ADLs without which the resident's physical health, mental health, safety, or welfare would be endangered. This requirement is not met, as evidenced by Acknowledgement Form given to clients, which states that clients should call 9-1-1 in case of a life threatening emergency. Licensee cannot absolve itself from responsibility to meet safety needs of clients.
Official plan of correction
Plan of correction shall be submitted in writing to CCLD BY DUE DATE.
Deadline recorded: Mar 19, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 19, 2026
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 2 unfounded
No deficiencies recorded in this reportInspection
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303(e)(2)
- Regulation authority
- CCR
What the official deficiency says
87303(e)(2) (e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degree C) and not more than 120 degree F (49 degree C). This requirement was not met as evidenced by: the water temperatures in one hallway bathroom and 3 out of 4 observed resident living unit bathrooms were over 120 F, which poses an immediate safety risk to residents in care.
Official plan of correction
Licensee agrees to submit a Plan of Correction by POC date to CCL stating how the licensee plans to ensure that the water temperatures in the faucets used by residents are between 105 F to 120 F.
Deadline recorded: Aug 29, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 29, 2024
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(3)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (3) To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature, such as withholding residents’ money or interfering with daily living functions such as eating, sleeping, or elimination. This requirement was not met as evidenced by: Licensee did not ensure that resident R1 was free from abuse and initimidation from R1's Private Duty Care Giver, which poses an immediate safety risk to residents in care.
Official plan of correction
Licensee agrees to submit a Plan of Correction to CCL by POC date explaining how the Licensee shall train staff on ensuring the personal rights of residents in care are protected, including when a resident is being abused by a private duty care giver. Once training is complete, the Licensee shall submit copies of training logs to CCL, including names of staff trained, training topics, and name(s) and qualifications of trainer(s).
Deadline recorded: Jul 30, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 30, 2024
Correction not verified in available records
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)(D)
- Regulation authority
- CCR
What the official deficiency says
87211 Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. This report shall include the resident's name, age, sex and date of admission; date and nature of event; attending physician's name, findings, and treatment, if any; and disposition of the case. (D) Any incident which threatens the welfare, safety or health of any resident, such as psychological abuse of a resident by staff or other residents, or unexplained absence of any resident. This requirement was not met as evidenced by: Licensee did not ensure that a LIC624 Unusual Incident/Injury Report was submitted to CCL with 7 days of the incident involving resident R1's private duty care giver verbally and physically abusing R1 on 06/30/2024, which poses a potential safety risk to residents in care.
Official plan of correction
Licensee agrees to submit a Plan of Correction by POC date stating how the licensee shall ensure that incidents involving abuse of residents will be reporting to the Department with an LIC624 Unusual Incident/Injury Report within 7 days of the incident occuring.
Deadline recorded: Aug 6, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 6, 2024
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303(a) Maintenance and Operation: (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement was not met as evidenced by: Licensee did not ensure that a tree near the a resident walkway was not leaning, posing a potential safety hazard to residents in care.
Official plan of correction
Licensee has already removed the tree that was leaning near the walkway. Licensee agrees to inspect all trees on the facility that may pose a hazard to residents and submit a proof of correction by POC date to CCL.
Deadline recorded: Aug 31, 2022. A deadline is not proof that correction was completed.
Corrective action reported
Plan of correction recorded
Correction deadline recordedDeadline Aug 31, 2022
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(10)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (10) To be informed of the licensee’s policy concerning visits and other communications with residents, according to Health and Safety Code section 1569.313. This requirement was not met as evidenced by: Licensee did not ensure that notices were posted in the elevators and entrances shared with Assisted Living to notify Independent Living residents that there was a positive COVID case in the facility, which posed a potential safety risk to residents in care.
Official plan of correction
Licensee agrees to update the facility plan to notify Independent Living residents of COVID cases in the Assisted Living portion of the facility and submit the plan to CCL by POC date.
Deadline recorded: May 31, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 31, 2022
Correction not verified in available records
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87506(c)(1)
- Regulation authority
- CCR
What the official deficiency says
87506(c)(1) Resident Records: (c) All information and records obtained from or regarding residents shall be confidential.(1) The licensee shall be responsible for storing active and inactive records and for safeguarding the confidentiality of their contents. The licensee and all employees shall reveal or make available confidential information only upon the resident's written consent or that of his designated representative. This requirement was not met as evidenced by: Licensee did not ensure that the confidentiality of resident information was safeguarded, which poses a potential safety risk to residents in care.
Official plan of correction
Licensee agrees to conduct a staff training regarding safeguarding the confidentiality of residents' personal information by POC date and submit a roster of staff trained and their signatures, training topics, and name and qualitifications of trainer to CCL by POC date.
Deadline recorded: May 31, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 31, 2022
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
No deficiencies recorded in this report
Complaint
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology