Inspection
No deficiencies recorded in this report
SANDHILL ASSISTED LIVING LLC
1239 MIDDLE AVE, Menlo Park CA 94025
6 bedsLatest official report Oct 30, 2025Licensed
Additional info
- Telephone
- (650) 796-9921
- Licensee
- SANDHILL ASSISTED LIVING LLC
- Administrator
- TILMA, SUSAN
- Contact
- TILMA, SUSAN
- License first date
- Nov 29, 2022
- License effective date
- Nov 29, 2022
- District office
- SAN BRUNO RO · (650) 266-8800
- Regional office
- 14
- Clients served
- 935 - ELDERLY, 983 - RCFE / DEMENTIA, 985 - RCFE / HOSPICE
Summary
The available records show 8 Type A and 2 Type B deficiencies for this facility.
- Most recent inspection
- Oct 30, 2025
- Most recent deficiency
- Feb 19, 2025
2 later reports, from Apr 10, 2025 through Oct 30, 2025, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 150 San Mateo County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 16 reports for this facility: 10 inspections, 1 complaint investigation, and 5 licensing or administrative records.
Those records contain 8 Type A and 2 Type B deficiencies.
1 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 10
- Recorded deficiencies
- 10
- Type A deficiencies
- 8
- Type B deficiencies
- 2
- Substantiated complaints
- 1
- Repeated topics
- 0
More than the typical 4
1 in the last 12 months
Well above the typical 4
0 in the last 12 months
Well above the typical 1
0 in the last 12 months
About the same as most this size
0 in the last 12 months
Most this size have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
No deficiencies recorded in this report
Inspection
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87507(g)(5)(A)(1)
- Regulation authority
- CCR
What the official deficiency says
This requirement is not met as evidenced by: Deficient Practice Statement Based on records review, the licensee did not comply with the section cited above due R1, R2, R3s admission agreements have a clause regarding not providing refund of fees upon death, which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 11/11/2024 Plan of Correction Facility administrator to submit a plan of action to licensing by 11/11/2024 to describe how facility plans to provide the refund per regulations or as required to family member and refund policy moving forward. In additional facility to submit a revised admission agreement to meet CCR 87507(g)(5)(A) by 11/11/2024.
Plan of correction recorded
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
Food serviceType A
- Official classification
- Type A
- Official code
- 87555(b)(26)
- Regulation authority
- CCR
What the official deficiency says
87555 General Food Service Requirements (b) The following food service requirements shall apply: (26)Supplies of nonperishable foods for a minimum of one week and perishable foods for a minimum of two days shall be maintained on the premises. This requirement is not met as evidenced by: Based on observation, there was not enough supply of canned good and 7-day non-perishable foods, which poses an immediate health, safety, and personal rights risk to persons in care.
Official plan of correction
Licensee to submit a plan to address the food supply in the facility. Licensee to submit photos of food supply. LIcensee to submit by POC deadline.
Deadline recorded: Feb 24, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 24, 2024
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
Incident reportingType A
- Official classification
- Type A
- Official code
- 87211(a)(1)(D)
- Regulation authority
- CCR
What the official deficiency says
87211(a) Each licensee shall furnish... such reports... including, but not limited to, the following: (1)A written report shall be submitted to the licensing agency...(D)Any incident which threatens the welfare...or unexplained absence of any resident. This requirement is not met as evidenced by: Deficient Practice Statement Based on record reviews and interviews, the licensee did not comply with the section cited above due incident not being reported to CCLD which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 09/19/2023 Plan of Correction Licensee to submit a plan in order to address reporting requirements to CCLD. Licensee to submit plan by POC due date.
Plan of correction recorded
Correction not verified in available records
Inspection
Dementia careType A
- Official classification
- Type A
- Official code
- 87705(c)(5)(A)
- Regulation authority
- CCR
What the official deficiency says
87705 (c)Licensees who accept and retain residents with dementia...(5)Each resident with dementia shall have an annual medical assessment... (A) When any medical assessment, appraisal, or observation indicates that the resident’s dementia care needs have changed... This requirement was not met as evidenced by: Based on record reviews and interviews, the licensee did not comply with the section cited above due to R1 not being reassesed after the elopement which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
Licensee to submit a plan of action and submit the reassessment report (whenever available) to LPA by POC deadline.
Deadline recorded: Sep 2, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 2, 2023
Correction not verified in available records
Dementia careType A
- Official classification
- Type A
- Official code
- 87705(c)(4)(A)
- Regulation authority
- CCR
What the official deficiency says
87705(c) Licensees who accept and retain residents with dementia...(4)There is an adequate number of direct care staff...(A)In addition to requirements specified in Section 87415, Night Supervision, a facility with fewer than 16 residents... This requirement was not met as evidenced by: Based on record reviews and interviews, the licensee did not comply with the section cited above due to R1 having wandering behaviors but Licensee did not schedule nigh supervision which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
Licensee to submit an updated LIC500 which states that there would be a night shift scheduled. Licensee to submit by POC due date.
Deadline recorded: Sep 2, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 2, 2023
Correction not verified in available records
Inspection
Dementia careType A
- Official classification
- Type A
- Official code
- 87705(h)
- Regulation authority
- CCR
What the official deficiency says
Amended 87705(h)Outdoor facility space used for resident recreation and leisure shall be completely enclosed by a fence with self-closing latches and gates, or walls, to protect the safety of residents.This requirement was not met as evidenced by: Based on ord reviews and interviews, the licensee did not comply with the section cited above due resident with dementia being able to leave facility unassited which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
Licensee to submit a plan and in-service training for staff about Dementia plan of operation of the facility. Licensee to submit to LPA by 8/9/23.
Deadline recorded: Aug 9, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 9, 2023
Correction not verified in available records
Incident reportingType A
- Official classification
- Type A
- Official code
- 87211(a)(1)(D)
- Regulation authority
- CCR
What the official deficiency says
Amended to Type A 87211(a) Each licensee shall furnish... such reports... including, but not limited to, the following: (1)A written report shall be submitted to the licensing agency...(D)Any incident which threatens the welfare...or unexplained absence of any resident. This requirement was not met as evidenced by: Based on record reviews and interviews, the licensee did not comply with the section cited above due incidents not being reported to CCLD which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
Licensee to submit a plan of action regarding timely submission of incident reports. Licensee to submit to LPA by 8/15/23.
Deadline recorded: Aug 15, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 15, 2023
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology