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HEIRLOOM GARDENS OF DALY CITY

75 SURREY COURT, Daly City CA 94015

Facility 415600805 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Oct 8, 2025Licensed

Additional info
Licensee
DE LA TORRE, JOCELYN
Administrator
DE LA TORRE, JOCELYN
Contact
DE LA TORRE, JOCELYN
License first date
Nov 17, 2009
License effective date
Nov 17, 2009
District office
SAN BRUNO RO · (650) 266-8800
Regional office
14
Clients served
935 - ELDERLY

Summary

The available records show 5 Type A and 1 Type B deficiencies for this facility.

View enforcement record
Most recent inspection
Oct 8, 2025
Most recent deficiency
Apr 16, 2025

1 later report, on Oct 8, 2025, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 150 San Mateo County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 8 reports for this facility: 6 inspections, 1 complaint investigation, and 1 licensing or administrative record.

Those records contain 5 Type A and 1 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
6

More than the typical 4

1 in the last 12 months

Recorded deficiencies
6

More than the typical 4

0 in the last 12 months

Type A deficiencies
5

More than the typical 1

0 in the last 12 months

Type B deficiencies
1

Fewer than the typical 2

0 in the last 12 months

Substantiated complaints
1

Most this size have none

0 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Complaint
All report typesInspectionComplaintLicensing record
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited

Resident rightsType A
Official classification
Type A
Official code
87468.1(a)(6)
Regulation authority
CCR

What the official deficiency says

87468.1 Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (6) To leave or depart the facility at any time and to not be locked into any room, building, or on facility premises by day or night... This regulation is not met as evidenced by: Based on interviews conducted, S1 admitted that he/she tied R1's door on 3/16/25, because R1's door did not close all the way and to stop R1 from going downstairs which poses an immediate health and safety concern to residents in care.

Official plan of correction

Licensee/administrator shall submit a plan in writing on how to ensure CCR 87468.1(a)(6) will be met. This plan shall include staff training.

Deadline recorded: Apr 17, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 17, 2025
Correction not verified in available records
View official report
Resident rightsType A
Official classification
Type A
Official code
87468.1(a)(2)
Regulation authority
CCR

What the official deficiency says

87468.1 Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This regulation is not met as evidenced by: 87468.1 Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This regulation is not met as evidenced by:

Official plan of correction

Licensee/administrator shall submit a plan in writing on how to ensure CCR 87468.1(a)(6) will be met. This plan shall include staff training.

Deadline recorded: Apr 17, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 17, 2025
Correction not verified in available records
View official report
View official source

Enforcement records

Revocation Action Pending

Pleading date: Sep 23, 2025 · Case closed: No

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology