HEIRLOOM GARDENS OF DALY CITY

75 SURREY COURT, Daly City CA 94015

Facility 415600805 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Oct 8, 2025Licensed

Additional info
Licensee
DE LA TORRE, JOCELYN
Administrator
DE LA TORRE, JOCELYN
Contact
DE LA TORRE, JOCELYN
License first date
Nov 17, 2009
License effective date
Nov 17, 2009
District office
SAN BRUNO RO · (650) 266-8800
Regional office
14
Clients served
935 - ELDERLY

Summary

The available records show 5 Type A and 1 Type B deficiencies for this facility.

View enforcement record
Most recent inspection
Oct 8, 2025
Most recent deficiency
Apr 16, 2025

1 later report, on Oct 8, 2025, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 150 San Mateo County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 8 reports for this facility: 6 inspections, 1 complaint investigation, and 1 licensing or administrative record.

Those records contain 5 Type A and 1 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
6

More than the typical 4

1 in the last 12 months

Recorded deficiencies
6

More than the typical 4

0 in the last 12 months

Type A deficiencies
5

More than the typical 1

0 in the last 12 months

Type B deficiencies
1

Fewer than the typical 2

0 in the last 12 months

Substantiated complaints
1

Most this size have none

0 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited

Resident rightsType A
Official classification
Type A
Official code
87468.1(a)(6)
Regulation authority
CCR

What the official deficiency says

87468.1 Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (6) To leave or depart the facility at any time and to not be locked into any room, building, or on facility premises by day or night... This regulation is not met as evidenced by: Based on interviews conducted, S1 admitted that he/she tied R1's door on 3/16/25, because R1's door did not close all the way and to stop R1 from going downstairs which poses an immediate health and safety concern to residents in care.

Official plan of correction

Licensee/administrator shall submit a plan in writing on how to ensure CCR 87468.1(a)(6) will be met. This plan shall include staff training.

Deadline recorded: Apr 17, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 17, 2025
Correction not verified in available records
View official report
Resident rightsType A
Official classification
Type A
Official code
87468.1(a)(2)
Regulation authority
CCR

What the official deficiency says

87468.1 Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This regulation is not met as evidenced by: 87468.1 Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This regulation is not met as evidenced by:

Official plan of correction

Licensee/administrator shall submit a plan in writing on how to ensure CCR 87468.1(a)(6) will be met. This plan shall include staff training.

Deadline recorded: Apr 17, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 17, 2025
Correction not verified in available records
View official report
Inspection
Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(e)(2)
Regulation authority
CCR

What the official deficiency says

(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation the licensee did not comply with the section cited above in 1 out of 2 bathrooms. LPA measured the hot water temperature in the residents bathroom sink at 131.9°F, which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 09/20/2024 Plan of Correction Licensee/Administrator shall submit a plan in writing on how to address this deficiency by the POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Hazardous items and storageType A
Official classification
Type A
Official code
87309(a)
Regulation authority
CCR

What the official deficiency says

(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above by not keeping cleaning supplies, chemical, and sharp objects locked and inaccessible to the residents. LPA observed dishwashing solution and knife on kitchen countertop. Scissor and knives were observed to be stored in an unlocked kitchen cabinet drawer. Toilet bowl cleaner was observed near the sink in resident's bathroom. Bathroom cleaner was observed in Resident room #3, which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 09/20/2024 Plan of Correction Licensee/Administrator shall submit a plan in writing on how to address this deficiency by the POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Food serviceType A
Official classification
Type A
Official code
87555(b)(8)
Regulation authority
CCR

What the official deficiency says

(b) The following food service requirements shall apply: (8) All food shall be of good quality. Commercial foods shall be approved by appropriate federal, state and local authorities. Food in damaged containers shall not be accepted, used or retained. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above. LPA observed expired milk dated September 14 stored in the kitchen refrigerator, which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 09/20/2024 Plan of Correction Licensee/Administrator shall submit a plan in writing on how to address this deficiency by the POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Fire safety and emergency preparednessType B
Official classification
Type B
Official code
1569.695(c)
Regulation authority
HSC

What the official deficiency says

(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill, it shall not require any resident participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill. This requirement is not met as evidenced by: Deficient Practice Statement Based on the record review and interview, the licensee did not comply with the section cited above as the facility did not conduct fire drills at least once a quarter.Emergency drills are not conducted in the facility and there were no emergency drill logs available for LPA to review, which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 09/26/2024 Plan of Correction Licensee/Administrator shall submit a plan in writing on how to address this deficiency by the POC due date.

Plan of correction recorded
Correction not verified in available records
View official report

Enforcement records

Revocation Action Pending

Pleading date: Sep 23, 2025 · Case closed: No

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology