Resident rights
Cited in 4 reports, with 5 deficiencies in total.
2241 N UNION ROAD, Manteca CA 95336
135 bedsLatest official report Jun 17, 2026Licensed
The available records show 17 Type A and 13 Type B deficiencies for this facility.
No later report is available, so the records do not show what happened afterward.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 22 San Joaquin County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 46 reports for this facility: 21 inspections, 25 complaint investigations, and 0 licensing or administrative records.
Those records contain 17 Type A and 13 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
More than the typical 11
3 in the last 12 months
Well above the typical 8
5 in the last 12 months
Well above the typical 4
3 in the last 12 months
Well above the typical 4
2 in the last 12 months
Well above the typical 1
0 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 4 reports, with 5 deficiencies in total.
Cited in 4 reports, with 4 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 6 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Residents in all residential care facilities for the elderly shall have all of the following personal rights: To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This facility was found to be deficient as evidenced by the improper transfer of a facility resident by facility staff from their wheelchair onto their bed. This posed an immediate threat the Health, Safety, and Personal Rights of all residents in care.
The facility designated Administrator stated that all facility staff providing care and supervision to all residents in care will be trained, for no less than (1) hour in duration, on the topic of proper assistance in transfer techniques. A statement of correction, along with proof of updated staff training, will be completed and submitted into CCL by the due date. Proof of correction will include name of trainer, topic of training, and list of attendees.
Deadline recorded: Mar 25, 2025. A deadline is not proof that correction was completed.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This facility was found to be deficient as evidenced by findings that facility staff did make an inappropriate comment in regards to a facility resident in care. This posed an immediate threat to the Health, Safety, and Personal Rights of the residents in care.
The facility designated Administrator stated that all facility care staff will be in-serviced, for no less than (1) hour in duration, on the topics of Resident Personal Rights and upholding their dignity at all times. A statement of correction, along with proof of training, will be completed and submitted into CCL by the due date. Proof of training will include the name of the trainer, topics of training, and a list of all attendees.
Deadline recorded: Mar 22, 2024. A deadline is not proof that correction was completed.
Allegations3 substantiated · 0 unsubstantiated · 0 unfounded · 3 cited
Residents in all residential care facilities for the elderly shall have all of the following personal rights: To be accorded dignity in their personal relationships with staff, residents, and other persons. This facility was found to be deficient as evidenced by staff persons handling residents roughly when attempting to assist them with their Activities of Daily Living (ADLs). This posed an immediate threat to the Health, Safety, and Personal Rights of the residents in care.
The facility designated Administrator stated that a review of all facility caregivers training will be conducted. A statement of correction, along with updated facility staff training for no less than (1) hour in duration on the topic of Resident Dignity and Respect will be completed and submitted into CCL by the due date.
Deadline recorded: Nov 23, 2023. A deadline is not proof that correction was completed.
Residents in all residential care facilities for the elderly shall have all of the following personal rights: To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature, such as withholding residents’ money or interfering with daily living functions such as eating, sleeping, or elimination. This facility was found to be deficient as evidenced by staff persons speaking inappropriately when attempting to assist residents with their Activities of Daily Living (ADLs). This posed an immediate threat to the Health, Safety, and Personal Rights of the residents in care.
The facility designated Administrator stated that a review of all facility caregivers training will be conducted. A statement of correction, along with updated facility staff training for no less than (1) hour in duration on the topic of Residents Personal Rights will be completed and submitted into CCL by the due date.
Deadline recorded: Nov 23, 2023. A deadline is not proof that correction was completed.
All personnel shall be given on the job training or have related experience in the job assigned to them. This training and/or related experience shall provide knowledge of and skill in the following, as appropriate for the job assigned and as evidenced by safe and effective job performance: Skill and knowledge required to provide necessary resident care and supervision, including the ability to communicate with residents. This facility was found to be deficient as evidenced by staff persons not responding in a timely manner when residents activated their call buttons, often times, exceeding more than 10 minutes which posed an immediate threat to the Health, Safety, and Personal Rights of the residents in care.
The facility designated Administrator stated that a review of all facility caregivers training will be conducted. A statement of correction, along with updated facility staff training for no less than (1) hour in duration on the topic of Emergency Call Buttons and staff response will be completed and submitted into CCL by the due date.
Deadline recorded: Nov 23, 2023. A deadline is not proof that correction was completed.
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Basic services shall at a minimum include: Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications, as specified in Section 87608. This facility was found to be deficient as evidenced by a facility resident sustaining (2) separate falls even though their initial assessment required a caregiver to be present at all times while showering posing an immediate threat to the Health, Safety, and Personal Rights of residents in care.
The facility designated Administrator stated that a review of all full assist resident care plans for showers will be conducted. A statement of correction, along with updated facility staff training for no less than (1) hour in duration on the topic of full assist with resident showers, will be completed and submitted into CCL by the due date.
Deadline recorded: Nov 17, 2023. A deadline is not proof that correction was completed.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Basic services shall at a minimum include: Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications, as specified in Section 87608, Postural Supports. This facility did not meet this requirement as evidenced by not following the assistance and care needs of the residents as indicated in their pre-admission appraisal for assistance in meals, food allergies, and eating. This presented an immediate threat to the Health, Safety, and Personal Rights of the residents in care.
The facility designated Administrator stated that facility staff shall be sufficient and able to meet the needs of the residents at all times. Training, for no less than (1) hour in duration, will be conducted and completed for all facility staff providing care and supervision to the residents at this time. The topic shall cover the policies and procedures for this facility's meal service, food allergies, and ADLs delivered to the residents in care. A statement of correction, along with proof of training topic, trainer information, and list of attendees will be completed and submitted into CCL by the due date of 01/25/2023.
Deadline recorded: Jan 25, 2023. A deadline is not proof that correction was completed.
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Incidental Medical and Dental Care A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This facility was deficient as evidenced by not following the discontinuance notice for a prescribed medication provided by the attending physician for a facility resident. This posed an immediate threat to the Health, Safety, and Personal Rights of the residents in care.
Facility designated Administrator stated that a plan for reviewing faxes and documents from the responsible physicians for facility staff will be implemented in order to eliminate the possibility of lost or misplaced crucial documents regarding resident care and medication needs. In addition, facility medication technicians will need to be trained, for no less than (1) hour in duration, in the areas of proper communication, handling/dispensing, and documentation of facility resident medications. Proof of facility staff training and plan for incoming documents will be completed and submitted into CCL by the due date of 10/06/2022.
Deadline recorded: Oct 6, 2022. A deadline is not proof that correction was completed.
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations4 substantiated · 0 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportAllegations2 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
No deficiencies recorded in this reportAllegations2 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
No deficiencies recorded in this reportPart of the complaint whose outcome is recorded on Aug 4, 2022 · Control 27-AS-20220114181411
Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. This facility was observed to be deficient as evidenced by the lack of staff to properly respond to residents' activation of their pendants in a timely manner. This posed an immediate threat to the Health, Safety, and Personal Rights of the residents in care.
This was previously investigated and cited on 04/25/2022 and even though the allegation was substantiated, no deficiency will be cited.
Deadline recorded: May 2, 2022. A deadline is not proof that correction was completed.
Basic services shall at a minimum include: Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications, as specified in Section 87608, Postural Supports. This facility did not meet this requirement as evidenced by not following the assistance and care needs of the residents as indicated in their pre-admission appraisal for proper hygiene care and laundry service. This presented a potential threat to the Health, Safety, and Personal Rights of the residents in care.
This was previously investigated and cited on 04/25/2022 and even though the allegation was substantiated, no deficiency will be cited.
Deadline recorded: May 2, 2022. A deadline is not proof that correction was completed.
Deficiency Dismissed Type B 05/02/2022 Section Cited CCR 87464(f)(4)
Part of the complaint whose outcome is recorded on Aug 4, 2022 · Control 27-AS-20220112104530
Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. This facility was observed to be deficient as evidenced by the lack of staff to properly respond to residents' activation of their pendants in a timely manner. This posed an immediate threat to the Health, Safety, and Personal Rights of the residents in care.
This was previously investigated and cited on 04/25/2022 and even though the allegation was substantiated, no deficiency will be cited.
Deadline recorded: May 2, 2022. A deadline is not proof that correction was completed.
Basic services shall at a minimum include: Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications, as specified in Section 87608, Postural Supports. This facility did not meet this requirement as evidenced by not following the assistance and care needs of the residents as indicated in their pre-admission appraisal for proper hygiene care and showers. This presented a potential threat to the Health, Safety, and Personal Rights of the residents in care.
This was previously investigated and cited on 04/25/2022 and even though the allegation was substantiated, no deficiency will be cited.
Deadline recorded: May 2, 2022. A deadline is not proof that correction was completed.
Deficiency Dismissed Type B 05/02/2022 Section Cited CCR 87464(f)(4)
Part of the complaint whose outcome is recorded on Aug 4, 2022 · Control 27-AS-20211220110900
Basic services shall at a minimum include: Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications, as specified in Section 87608, Postural Supports. This facility did not meet this requirement as evidenced by not following the assistance and care needs of the residents as indicated in their pre-admission appraisal for proper hygiene care. This presented a potential threat to the Health, Safety, and Personal Rights of the residents in care.
The facility designated Administrator stated that facility staff shall be sufficient and able to meet the needs of the residents at all times. Training, for no less than (1) hour in duration, will be conducted and completed for all facility staff providing care and supervision to the residents at this time. The topic shall cover the policies and procedures for this facility's hygiene and ADLs delivered to the residents in care. A statement of correction, along with proof of training topic, trainer information, and list of attendees will be completed and submitted into CCL by the due date of 05/02/2022.
Deadline recorded: May 2, 2022. A deadline is not proof that correction was completed.
Deficiency Dismissed Type B 05/02/2022 Section Cited CCR 87464(f)(4)
Basic services shall at a minimum include: Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications, as specified in Section 87608, Postural Supports. This facility did not meet this requirement as evidenced by not following the assistance and care needs of the residents as indicated in their pre-admission appraisal for assistance in meals and eating. This presented a potential threat to the Health, Safety, and Personal Rights of the residents in care.
This was previously investigated and cited on 04/25/2022 and even though the allegation was substantiated, no deficiency will be cited.
Deadline recorded: May 2, 2022. A deadline is not proof that correction was completed.
Deficiency Dismissed Type B 05/02/2022 Section Cited CCR 97464(f)(4)
Every facility shall take appropriate measures to safeguard residents' cash resources, personal property and valuables which have been entrusted to the licensee or facility staff. This facility was observed to be deficient as evidenced by the reports of several thefts and loss suffered by several residents while under the care and supervision of this facility. This posed a potential threat to the Health, Safety, and Personal Rights of the residents in care.
This was previously investigated and cited on 04/25/2022 and even though the allegation was substantiated, no deficiency will be cited.
Deadline recorded: May 2, 2022. A deadline is not proof that correction was completed.
Deficiency Dismissed Type B 05/02/2022 Section Cited CCR 87217(b)
Allegations4 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Basic services shall at a minimum include: Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications, as specified in Section 87608, Postural Supports. This facility did not meet this requirement as evidenced by not following the assistance and care needs of the residents as indicated in their pre-admission appraisal for proper hygiene care. This presented a potential threat to the Health, Safety, and Personal Rights of the residents in care.
The facility designated Administrator stated that facility staff shall be sufficient and able to meet the needs of the residents at all times. Training, for no less than (1) hour in duration, will be conducted and completed for all facility staff providing care and supervision to the residents at this time. The topic shall cover the policies and procedures for this facility's hygiene care and ADLs delivered to the residents in care. A statement of correction, along with proof of training topic, trainer information, and list of attendees will be completed and submitted into CCL by the due date of 05/02/2022.
Deadline recorded: May 2, 2022. A deadline is not proof that correction was completed.
Deficiency Dismissed Type B 05/02/2022 Section Cited CCR 87464(f)(4)
Basic services shall at a minimum include: Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications, as specified in Section 87608, Postural Supports. This facility did not meet this requirement as evidenced by not following the assistance and care needs of the residents as indicated in their pre-admission appraisal for assistance in meals and eating. This presented a potential threat to the Health, Safety, and Personal Rights of the residents in care.
The facility designated Administrator stated that facility staff shall be sufficient and able to meet the needs of the residents at all times. Training, for no less than (1) hour in duration, will be conducted and completed for all facility staff providing care and supervision to the residents at this time. The topic shall cover the policies and procedures for this facility's meal service and ADLs delivered to the residents in care. A statement of correction, along with proof of training topic, trainer information, and list of attendees will be completed and submitted into CCL by the due date of 05/02/2022.
Deadline recorded: May 2, 2022. A deadline is not proof that correction was completed.
Deficiency Dismissed Type B 05/02/2022 Section Cited CCR 87464(f)(4)
Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. This facility was observed to be deficient as evidenced by the lack of staff to properly respond to residents' activation of their pendants in a timely manner. This posed an immediate threat to the Health, Safety, and Personal Rights of the residents in care.
The facility designated Administrator stated that facility staff shall be sufficient and able to meet the needs of the residents at all times. Training, for no less than (1) hour in duration, will be conducted and completed for all facility staff providing care and supervision to the residents at this time. The topic shall cover the policies and procedures for this facility's call button, response times, and proper services delivered to the residents in care. A statement of correction, along with proof of training topic, trainer information, and list of attendees will be completed and submitted into CCL by the due date of 05/02/2022.
Deadline recorded: May 2, 2022. A deadline is not proof that correction was completed.
Every facility shall take appropriate measures to safeguard residents' cash resources, personal property and valuables which have been entrusted to the licensee or facility staff. This facility was observed to be deficient as evidenced by the reports of several thefts and loss suffered by several residents while under the care and supervision of this facility. This posed a potential threat to the Health, Safety, and Personal Rights of the residents in care.
The facility designated Administrator stated that facility staff shall be sufficient and able to meet the needs of the residents at all times. Training, for no less than (1) hour in duration, will be conducted and completed for all facility staff providing care and supervision to the residents at this time. The topic shall cover the policies and procedures for this facility's theft and loss policy, prevention, and proper reporting. A statement of correction, along with proof of training topic, trainer information, and list of attendees will be completed and submitted into CCL by the due date of 05/02/2022.
Deadline recorded: May 2, 2022. A deadline is not proof that correction was completed.
Deficiency Dismissed Type B 05/02/2022 Section Cited CCR 87217(b)
87465(c)(2) Incidental Medical and Dental Care. Once ordered by the physician the medication is given according to the physician's directions. This requirement is not met as evidenced by: Based on observation and records review, the Licensee did not ensure medications ordered for residents are given as prescribed which posses an immediate health and safety risk to residents in care.
The Administrator has developed a plan on how the facility will follow the Physician's orders and document correctly when medications are missed. The agenda along with the sign-in sheet was given during the investigation. The facility will also report all incidents of medication errors, missed medication Etc.. to the resident's Primary Care Physician and to the department.
Deadline recorded: May 4, 2021. A deadline is not proof that correction was completed.
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology