Resident rights
Cited in 4 reports, with 5 deficiencies in total.
2241 N UNION ROAD, Manteca CA 95336
135 bedsLatest official report Jun 17, 2026Licensed
The available records show 17 Type A and 13 Type B deficiencies for this facility.
No later report is available, so the records do not show what happened afterward.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 22 San Joaquin County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 46 reports for this facility: 21 inspections, 25 complaint investigations, and 0 licensing or administrative records.
Those records contain 17 Type A and 13 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
More than the typical 11
3 in the last 12 months
Well above the typical 8
5 in the last 12 months
Well above the typical 4
3 in the last 12 months
Well above the typical 4
2 in the last 12 months
Well above the typical 1
0 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 4 reports, with 5 deficiencies in total.
Cited in 4 reports, with 4 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
(c) Prior to admission a determination of the prospective resident's suitability for admission shall be completed and shall include an appraisal of their individual service needs in comparison with the admission criteria specified in Section 87455, Acceptance and Retention Limitations. (1) The appraisal shall document, at a minimum: This requirement is not met as evidenced by: Deficient Practice Statement Based on 4/5 AL resident files reviewed the preplacement appraisal was incomplete. This poses a potential risk to clients in care.
POC Due Date: 07/18/2026 Plan of Correction The facility will do an internal audit of the preplacement appraisal documents within 30 days
This requirement is not met as evidenced by: Deficient Practice Statement (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. Based on review of MARS and interview with staff, when a resident runs out of medication it is documented on the MAR as " Medication not available " , sometimes for several weeks. This poses an immediate threat to the H & S of residents in care.
POC Due Date: 06/18/2026 Plan of Correction DHS will Provide documentation of training to all Med Techs of facilities regarding practice for ordering medications when they have not been filled by the RP or resident. This alert should be signed by the MT and copies email to Melina.Oropeza@dss.ca.gov by 5:00pm on June 18, 2026.
This requirement is not met as evidenced by: Deficient Practice Statement (b) Residents may have access to items specified in subsection (a) for personal use unless there is documentation, as specified in Section 87457, Pre-Admission Appraisal or Section 87463, Reappraisals, that indicates the resident's or other residents’ safety would be at risk if allowed access. Based on tour of the facility, photographs taken and interview with staff 2of5 MC resident rooms contained personal care supplies accessible to those in care although the residents LIC602 documented that the resident would be at risk if allowed access. This poses an immediate H & S concern for those in care.
POC Due Date: 06/17/2026 Plan of Correction Items removed during visit no POC needed. hOWEVER, Facility should provide an in-service to all caregivers regarding this regulation and best practices in the community.
87468 Personal Rights (a) Residents in residential care facilities for the elderly shall have personal rights which include, but are not limited to, those listed in Sections 87468.1, Personal Rights of Residents in All Facilities, and 87468.2, Additional Personal Rights of Residents in Privately Operated Facilities, as applicable to the facility. Based on incident report received from the facility and interview with administrator there is no dispute that R1 was struck by R2 which caused an injury to R1. This poses a potential health, safety or personal rights risk to persons in care.
Facility has already completed staff training during an all staff meeting and covered behaviors, re-direction and how to maintain safety. No POC is due at this time.
Deadline recorded: May 7, 2026. A deadline is not proof that correction was completed.
87411(a)- Personnel Requirements - General-Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs.This requirement is not met by records review. R-1 AWOL'd from the facility. The LIC 602 states the resident was not allowed to leave the facility unassisted. This presents an immediate health and safety risk to the resident in care.
The facility shall conduct an in-service training with staff to go over what and how staff shall ensure that residents do not AWOL. Executive Director shall send the in-service training materials, plan on how staff will ensure residents do not AWOL and a signature sheet of all staff who attended. Executive Director shall email the date of the in-service training to LPA by COB on POC date 04/03/26.
Deadline recorded: Apr 2, 2026. A deadline is not proof that correction was completed.
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 6 unsubstantiated · 0 unfounded
No deficiencies recorded in this report(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in that the kitchen cabinet drawers were in need of repair and a broken chair was set out in the memory care courtyard which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 07/14/2025 Plan of Correction The facility designated Administrator stated that the kitchen cabinet will be repaired and the broken chair will be removed as soon as possible. A statement of correction, along with proof of correction, will be completed and submitted into CCL by the due date. Proof of correction will involve photos of the repaired/replaced kitchen cabinets and removal of the broken chair.
(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696. This training shall be administered on the job, or in a classroom setting, or both, and may include online training. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in [2] out of [7] facility personnel files did not contain initial/annual training hours which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 07/14/2025 Plan of Correction The facility designated Administrator stated that the staff training hours will be conducted and completed at the designated due date. A statement of correction, along with proof of correction, will be completed and submitted into CCL by the due date. Proof of correction will involve name of instructor, topics of training with related hour(s), and list of facility staff attendees.
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Residents in all residential care facilities for the elderly shall have all of the following personal rights: To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This facility was found to be deficient as evidenced by the improper transfer of a facility resident by facility staff from their wheelchair onto their bed. This posed an immediate threat the Health, Safety, and Personal Rights of all residents in care.
The facility designated Administrator stated that all facility staff providing care and supervision to all residents in care will be trained, for no less than (1) hour in duration, on the topic of proper assistance in transfer techniques. A statement of correction, along with proof of updated staff training, will be completed and submitted into CCL by the due date. Proof of correction will include name of trainer, topic of training, and list of attendees.
Deadline recorded: Mar 25, 2025. A deadline is not proof that correction was completed.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this report(f) All personnel, including the licensee and administrator, shall be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than six (6) months prior to or seven (7) days after employment or licensure. A report shall be made of each screening, signed by the examining physician. The report shall indicate whether the person is physically qualified to perform the duties to be assigned, and whether he/she has any health condition that would create a hazard to him/herself, other staff members or residents. A signed statement shall be obtained from each volunteer affirming that he/she is in good health.Personnel with evidence of physical illness or emotional instability that poses a significant threat to the well-being of residents shall be relieved of their duties. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in [1] out of [8] facility personnel records was not properly cleared for TB by a licensed medical professional which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 07/18/2024 Plan of Correction The facility designated Administrator stated that all facility personnel records will be reviewed to make sure that all of them are properly cleared, with documentation from a licensed medical professional, for TB at all times. A statement of correction, along with copies of all updated and completed TB clearances, will be completed and submitted into CCL by the due date of 07/18/2024.
(b) Each resident's record shall contain at least the following information: This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in [7] out of [8] facility resident files were incomplete missing required forms and documents which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 07/24/2024 Plan of Correction The facility designated Administrator stated that all resident records will be reviewed to make sure that all of them are properly updated to include the required forms and documents at all times. A statement of correction, along with copies of all updated and completed forms, will be completed and submitted into CCL by the due date of 07/24/2024.
Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually, both of which shall include a reassessment of the resident’s dementia care needs. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in [1] out of [8] facility resident records did not have an updated annual medical assessment to address care of persons diagnosed with dementia which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 07/18/2024 Plan of Correction The facility designated Administrator stated that all residents diagnosed with dementia will be reviewed to make sure that their annual medical assessments have been updated with complete records in their respective files. A statement of correction, along with copies of updated medical assessments addressing care needs for dementia, will be completed and submitted into CCL by the due date of 07/18/2024.
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This facility was found to be deficient as evidenced by findings that facility staff did make an inappropriate comment in regards to a facility resident in care. This posed an immediate threat to the Health, Safety, and Personal Rights of the residents in care.
The facility designated Administrator stated that all facility care staff will be in-serviced, for no less than (1) hour in duration, on the topics of Resident Personal Rights and upholding their dignity at all times. A statement of correction, along with proof of training, will be completed and submitted into CCL by the due date. Proof of training will include the name of the trainer, topics of training, and a list of all attendees.
Deadline recorded: Mar 22, 2024. A deadline is not proof that correction was completed.
Allegations3 substantiated · 0 unsubstantiated · 0 unfounded · 3 cited
Residents in all residential care facilities for the elderly shall have all of the following personal rights: To be accorded dignity in their personal relationships with staff, residents, and other persons. This facility was found to be deficient as evidenced by staff persons handling residents roughly when attempting to assist them with their Activities of Daily Living (ADLs). This posed an immediate threat to the Health, Safety, and Personal Rights of the residents in care.
The facility designated Administrator stated that a review of all facility caregivers training will be conducted. A statement of correction, along with updated facility staff training for no less than (1) hour in duration on the topic of Resident Dignity and Respect will be completed and submitted into CCL by the due date.
Deadline recorded: Nov 23, 2023. A deadline is not proof that correction was completed.
Residents in all residential care facilities for the elderly shall have all of the following personal rights: To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature, such as withholding residents’ money or interfering with daily living functions such as eating, sleeping, or elimination. This facility was found to be deficient as evidenced by staff persons speaking inappropriately when attempting to assist residents with their Activities of Daily Living (ADLs). This posed an immediate threat to the Health, Safety, and Personal Rights of the residents in care.
The facility designated Administrator stated that a review of all facility caregivers training will be conducted. A statement of correction, along with updated facility staff training for no less than (1) hour in duration on the topic of Residents Personal Rights will be completed and submitted into CCL by the due date.
Deadline recorded: Nov 23, 2023. A deadline is not proof that correction was completed.
All personnel shall be given on the job training or have related experience in the job assigned to them. This training and/or related experience shall provide knowledge of and skill in the following, as appropriate for the job assigned and as evidenced by safe and effective job performance: Skill and knowledge required to provide necessary resident care and supervision, including the ability to communicate with residents. This facility was found to be deficient as evidenced by staff persons not responding in a timely manner when residents activated their call buttons, often times, exceeding more than 10 minutes which posed an immediate threat to the Health, Safety, and Personal Rights of the residents in care.
The facility designated Administrator stated that a review of all facility caregivers training will be conducted. A statement of correction, along with updated facility staff training for no less than (1) hour in duration on the topic of Emergency Call Buttons and staff response will be completed and submitted into CCL by the due date.
Deadline recorded: Nov 23, 2023. A deadline is not proof that correction was completed.
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Basic services shall at a minimum include: Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications, as specified in Section 87608. This facility was found to be deficient as evidenced by a facility resident sustaining (2) separate falls even though their initial assessment required a caregiver to be present at all times while showering posing an immediate threat to the Health, Safety, and Personal Rights of residents in care.
The facility designated Administrator stated that a review of all full assist resident care plans for showers will be conducted. A statement of correction, along with updated facility staff training for no less than (1) hour in duration on the topic of full assist with resident showers, will be completed and submitted into CCL by the due date.
Deadline recorded: Nov 17, 2023. A deadline is not proof that correction was completed.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Basic services shall at a minimum include: Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications, as specified in Section 87608, Postural Supports. This facility did not meet this requirement as evidenced by not following the assistance and care needs of the residents as indicated in their pre-admission appraisal for assistance in meals, food allergies, and eating. This presented an immediate threat to the Health, Safety, and Personal Rights of the residents in care.
The facility designated Administrator stated that facility staff shall be sufficient and able to meet the needs of the residents at all times. Training, for no less than (1) hour in duration, will be conducted and completed for all facility staff providing care and supervision to the residents at this time. The topic shall cover the policies and procedures for this facility's meal service, food allergies, and ADLs delivered to the residents in care. A statement of correction, along with proof of training topic, trainer information, and list of attendees will be completed and submitted into CCL by the due date of 01/25/2023.
Deadline recorded: Jan 25, 2023. A deadline is not proof that correction was completed.
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Incidental Medical and Dental Care A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This facility was deficient as evidenced by not following the discontinuance notice for a prescribed medication provided by the attending physician for a facility resident. This posed an immediate threat to the Health, Safety, and Personal Rights of the residents in care.
Facility designated Administrator stated that a plan for reviewing faxes and documents from the responsible physicians for facility staff will be implemented in order to eliminate the possibility of lost or misplaced crucial documents regarding resident care and medication needs. In addition, facility medication technicians will need to be trained, for no less than (1) hour in duration, in the areas of proper communication, handling/dispensing, and documentation of facility resident medications. Proof of facility staff training and plan for incoming documents will be completed and submitted into CCL by the due date of 10/06/2022.
Deadline recorded: Oct 6, 2022. A deadline is not proof that correction was completed.
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations4 substantiated · 0 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportAllegations2 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
No deficiencies recorded in this reportAllegations2 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
No deficiencies recorded in this reportPart of the complaint whose outcome is recorded on Aug 4, 2022 · Control 27-AS-20220114181411
Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. This facility was observed to be deficient as evidenced by the lack of staff to properly respond to residents' activation of their pendants in a timely manner. This posed an immediate threat to the Health, Safety, and Personal Rights of the residents in care.
This was previously investigated and cited on 04/25/2022 and even though the allegation was substantiated, no deficiency will be cited.
Deadline recorded: May 2, 2022. A deadline is not proof that correction was completed.
Basic services shall at a minimum include: Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications, as specified in Section 87608, Postural Supports. This facility did not meet this requirement as evidenced by not following the assistance and care needs of the residents as indicated in their pre-admission appraisal for proper hygiene care and laundry service. This presented a potential threat to the Health, Safety, and Personal Rights of the residents in care.
This was previously investigated and cited on 04/25/2022 and even though the allegation was substantiated, no deficiency will be cited.
Deadline recorded: May 2, 2022. A deadline is not proof that correction was completed.
Deficiency Dismissed Type B 05/02/2022 Section Cited CCR 87464(f)(4)
Part of the complaint whose outcome is recorded on Aug 4, 2022 · Control 27-AS-20220112104530
Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. This facility was observed to be deficient as evidenced by the lack of staff to properly respond to residents' activation of their pendants in a timely manner. This posed an immediate threat to the Health, Safety, and Personal Rights of the residents in care.
This was previously investigated and cited on 04/25/2022 and even though the allegation was substantiated, no deficiency will be cited.
Deadline recorded: May 2, 2022. A deadline is not proof that correction was completed.
Basic services shall at a minimum include: Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications, as specified in Section 87608, Postural Supports. This facility did not meet this requirement as evidenced by not following the assistance and care needs of the residents as indicated in their pre-admission appraisal for proper hygiene care and showers. This presented a potential threat to the Health, Safety, and Personal Rights of the residents in care.
This was previously investigated and cited on 04/25/2022 and even though the allegation was substantiated, no deficiency will be cited.
Deadline recorded: May 2, 2022. A deadline is not proof that correction was completed.
Deficiency Dismissed Type B 05/02/2022 Section Cited CCR 87464(f)(4)
Part of the complaint whose outcome is recorded on Aug 4, 2022 · Control 27-AS-20211220110900
Basic services shall at a minimum include: Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications, as specified in Section 87608, Postural Supports. This facility did not meet this requirement as evidenced by not following the assistance and care needs of the residents as indicated in their pre-admission appraisal for proper hygiene care. This presented a potential threat to the Health, Safety, and Personal Rights of the residents in care.
The facility designated Administrator stated that facility staff shall be sufficient and able to meet the needs of the residents at all times. Training, for no less than (1) hour in duration, will be conducted and completed for all facility staff providing care and supervision to the residents at this time. The topic shall cover the policies and procedures for this facility's hygiene and ADLs delivered to the residents in care. A statement of correction, along with proof of training topic, trainer information, and list of attendees will be completed and submitted into CCL by the due date of 05/02/2022.
Deadline recorded: May 2, 2022. A deadline is not proof that correction was completed.
Deficiency Dismissed Type B 05/02/2022 Section Cited CCR 87464(f)(4)
Basic services shall at a minimum include: Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications, as specified in Section 87608, Postural Supports. This facility did not meet this requirement as evidenced by not following the assistance and care needs of the residents as indicated in their pre-admission appraisal for assistance in meals and eating. This presented a potential threat to the Health, Safety, and Personal Rights of the residents in care.
This was previously investigated and cited on 04/25/2022 and even though the allegation was substantiated, no deficiency will be cited.
Deadline recorded: May 2, 2022. A deadline is not proof that correction was completed.
Deficiency Dismissed Type B 05/02/2022 Section Cited CCR 97464(f)(4)
Every facility shall take appropriate measures to safeguard residents' cash resources, personal property and valuables which have been entrusted to the licensee or facility staff. This facility was observed to be deficient as evidenced by the reports of several thefts and loss suffered by several residents while under the care and supervision of this facility. This posed a potential threat to the Health, Safety, and Personal Rights of the residents in care.
This was previously investigated and cited on 04/25/2022 and even though the allegation was substantiated, no deficiency will be cited.
Deadline recorded: May 2, 2022. A deadline is not proof that correction was completed.
Deficiency Dismissed Type B 05/02/2022 Section Cited CCR 87217(b)
Allegations4 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Basic services shall at a minimum include: Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications, as specified in Section 87608, Postural Supports. This facility did not meet this requirement as evidenced by not following the assistance and care needs of the residents as indicated in their pre-admission appraisal for proper hygiene care. This presented a potential threat to the Health, Safety, and Personal Rights of the residents in care.
The facility designated Administrator stated that facility staff shall be sufficient and able to meet the needs of the residents at all times. Training, for no less than (1) hour in duration, will be conducted and completed for all facility staff providing care and supervision to the residents at this time. The topic shall cover the policies and procedures for this facility's hygiene care and ADLs delivered to the residents in care. A statement of correction, along with proof of training topic, trainer information, and list of attendees will be completed and submitted into CCL by the due date of 05/02/2022.
Deadline recorded: May 2, 2022. A deadline is not proof that correction was completed.
Deficiency Dismissed Type B 05/02/2022 Section Cited CCR 87464(f)(4)
Basic services shall at a minimum include: Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications, as specified in Section 87608, Postural Supports. This facility did not meet this requirement as evidenced by not following the assistance and care needs of the residents as indicated in their pre-admission appraisal for assistance in meals and eating. This presented a potential threat to the Health, Safety, and Personal Rights of the residents in care.
The facility designated Administrator stated that facility staff shall be sufficient and able to meet the needs of the residents at all times. Training, for no less than (1) hour in duration, will be conducted and completed for all facility staff providing care and supervision to the residents at this time. The topic shall cover the policies and procedures for this facility's meal service and ADLs delivered to the residents in care. A statement of correction, along with proof of training topic, trainer information, and list of attendees will be completed and submitted into CCL by the due date of 05/02/2022.
Deadline recorded: May 2, 2022. A deadline is not proof that correction was completed.
Deficiency Dismissed Type B 05/02/2022 Section Cited CCR 87464(f)(4)
Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. This facility was observed to be deficient as evidenced by the lack of staff to properly respond to residents' activation of their pendants in a timely manner. This posed an immediate threat to the Health, Safety, and Personal Rights of the residents in care.
The facility designated Administrator stated that facility staff shall be sufficient and able to meet the needs of the residents at all times. Training, for no less than (1) hour in duration, will be conducted and completed for all facility staff providing care and supervision to the residents at this time. The topic shall cover the policies and procedures for this facility's call button, response times, and proper services delivered to the residents in care. A statement of correction, along with proof of training topic, trainer information, and list of attendees will be completed and submitted into CCL by the due date of 05/02/2022.
Deadline recorded: May 2, 2022. A deadline is not proof that correction was completed.
Every facility shall take appropriate measures to safeguard residents' cash resources, personal property and valuables which have been entrusted to the licensee or facility staff. This facility was observed to be deficient as evidenced by the reports of several thefts and loss suffered by several residents while under the care and supervision of this facility. This posed a potential threat to the Health, Safety, and Personal Rights of the residents in care.
The facility designated Administrator stated that facility staff shall be sufficient and able to meet the needs of the residents at all times. Training, for no less than (1) hour in duration, will be conducted and completed for all facility staff providing care and supervision to the residents at this time. The topic shall cover the policies and procedures for this facility's theft and loss policy, prevention, and proper reporting. A statement of correction, along with proof of training topic, trainer information, and list of attendees will be completed and submitted into CCL by the due date of 05/02/2022.
Deadline recorded: May 2, 2022. A deadline is not proof that correction was completed.
Deficiency Dismissed Type B 05/02/2022 Section Cited CCR 87217(b)
87465(c)(2) Incidental Medical and Dental Care. Once ordered by the physician the medication is given according to the physician's directions. This requirement is not met as evidenced by: Based on observation and records review, the Licensee did not ensure medications ordered for residents are given as prescribed which posses an immediate health and safety risk to residents in care.
The Administrator has developed a plan on how the facility will follow the Physician's orders and document correctly when medications are missed. The agenda along with the sign-in sheet was given during the investigation. The facility will also report all incidents of medication errors, missed medication Etc.. to the resident's Primary Care Physician and to the department.
Deadline recorded: May 4, 2021. A deadline is not proof that correction was completed.
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
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