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CASA EL CAJON

306 SHADY LANE, El Cajon CA 92021

Facility 370804788 · RESIDENTIAL CARE ELDERLY (740)

99 bedsLatest official report Apr 28, 2026Licensed

Additional info
Licensee
LILLIAN FRANKLIN
Administrator
REBECCA RAYO
Contact
REBECCA RAYO
License first date
Jan 31, 1991
License effective date
Jan 31, 1993
District office
SAN DIEGO RO · (619) 767-2300
Regional office
08
Clients served
935 - ELDERLY

Summary

The available records show 5 Type B deficiencies for this facility.

Most recent inspection
Dec 8, 2025
Most recent deficiency
Nov 13, 2023

21 later reports, from Jan 25, 2024 through Apr 28, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 91 San Diego County facilities licensed for 50 or more beds.

In the available public five-year record, CCLD published 33 reports for this facility: 14 inspections, 19 complaint investigations, and 0 licensing or administrative records.

Those records contain 0 Type A and 5 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
14

More than the typical 9

1 in the last 12 months

Recorded deficiencies
5

More than the typical 3

0 in the last 12 months

Type A deficiencies
0

Most this size also have none

0 in the last 12 months

Type B deficiencies
5

More than the typical 3

0 in the last 12 months

Substantiated complaints
1

About the same as most this size

0 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
All report typesInspectionComplaintLicensing record
Inspection
Medical and dental careType B
Official classification
Type B
Official code
87465(a)(1)
Regulation authority
CCR

What the official deficiency says

87456 Evaluation of Suitability for Admission: “(a) Prior to accepting a resident for care and in order to evaluate his/her suitability, the facility shall…(1) Conduct an interview with the applicant…” This requirement was not met, as evidenced by: Based on records and interviews, for 1 of 98 residents (R1), Licensee did not interview the applicant to evaluate their suitability, prior to accepting them for care. This posed a potential health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee agreed to finish writing R1’s LIC603 Pre-Placement Appraisal and LIC625 Appraisal/Needs and Services Plan, and to E-mail signed copies of both to LPA, by the POC due date.

Deadline recorded: Dec 13, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 13, 2023
Correction not verified in available records
View official report
View official source
Inspection
Admission, assessment, and evictionType B
Official classification
Type B
Official code
87224(d)
Regulation authority
CCR

What the official deficiency says

87224 Eviction Procedures: “(d) The licensee shall set forth in the notice to quit the reasons relied upon for the eviction with specific facts to permit determination of the date, place, witnesses, and circumstances concerning those reasons.” This requirement was not met, as evidenced by: Based on record review: For 1 of 90 residents (R1), licensee did not set forth in the notice to quit the reasons relied upon for the eviction with the specifics facts to permit determination of the date, place, witnesses, and circumstances concerning those reasons, which posed a potential personal rights risk to persons in care.

Official plan of correction

Licensee agreed to amend its general template (which it relies on to draft written eviction letters) to include a field/reminder for staff to describe the specific date(s), place(s), witness(es), and circumstance(s) that are relied upon to justify the eviction. Licensee agreed to then submit a copy of its updated template to LPA by the POC due date.

Deadline recorded: Jul 23, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jul 23, 2023
Correction not verified in available records
View official report
Admission, assessment, and evictionType B
Official classification
Type B
Official code
87224(d)(1)(A)
Regulation authority
CCR

What the official deficiency says

87224 Eviction Procedures: “(d)(1) The notice to quit shall include the following information: (A) The effective date of the eviction.” This requirement was not met, as evidenced by: Based on record review: For 1 of 90 residents (R1), licensee’s notice to quit did not include did not include the effective date of the eviction, which posed a potential personal rights risk to persons in care.

Official plan of correction

Licensee agreed to amend its general template (which it relies on to draft written eviction letters) to include a field/reminder for staff to describe the effective date of the eviction (i.e. the date that the notice period expires). Licensee agreed to then submit a copy of its updated template to LPA by the POC due date.

Deadline recorded: Jul 23, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jul 23, 2023
Correction not verified in available records
View official report
Admission, assessment, and evictionType B
Official classification
Type B
Official code
87224(d)(1)(C)
Regulation authority
CCR

What the official deficiency says

87224 Eviction Procedures: “(d)(1) The notice to quit shall include the following information: (C) A statement informing residents of their right to file a complaint with the licensing agency…including the name, address and telephone number of the licensing office with whom the licensee normally conducts business, and the State Long Term Care Ombudsman office.” This requirement was not met, as evidenced by: Based on record review: For 1 of 90 residents (R1), licensee’s notice to quit did not include did not include a statement informing the resident of their right to file a complaint with the licensing agency…including the name, address and telephone number of the licensing office with whom the licensee normally conducts business, and the Long Term Care Ombudsman office, which posed a potential personal rights risk to persons in care.

Official plan of correction

Licensee agreed to amend its general template (which it relies on to draft written eviction letters) to include: 1) a statement informing the resident of their right to file a complaint with the licensing agency, 2) the name, address, and telephone number of the San Diego CCLD Regional Office, and 3) the name, address, and telephone number of the San Diego County Long Term Care Ombudsman office. Licensee agreed to then submit a copy of its updated template to LPA by the POC due date.

Deadline recorded: Jul 23, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jul 23, 2023
Correction not verified in available records
View official report
View official source

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology