Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportCASA EL CAJON
306 SHADY LANE, El Cajon CA 92021
99 bedsLatest official report Apr 28, 2026Licensed
Additional info
- Telephone
- (619) 440-1335
- Licensee
- LILLIAN FRANKLIN
- Administrator
- REBECCA RAYO
- Contact
- REBECCA RAYO
- License first date
- Jan 31, 1991
- License effective date
- Jan 31, 1993
- District office
- SAN DIEGO RO · (619) 767-2300
- Regional office
- 08
- Clients served
- 935 - ELDERLY
Summary
The available records show 5 Type B deficiencies for this facility.
- Most recent inspection
- Dec 8, 2025
- Most recent deficiency
- Nov 13, 2023
21 later reports, from Jan 25, 2024 through Apr 28, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 91 San Diego County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 33 reports for this facility: 14 inspections, 19 complaint investigations, and 0 licensing or administrative records.
Those records contain 0 Type A and 5 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 14
- Recorded deficiencies
- 5
- Type A deficiencies
- 0
- Type B deficiencies
- 5
- Substantiated complaints
- 1
- Repeated topics
- 0
More than the typical 9
1 in the last 12 months
More than the typical 3
0 in the last 12 months
Most this size also have none
0 in the last 12 months
More than the typical 3
0 in the last 12 months
About the same as most this size
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87456 Evaluation of Suitability for Admission: “(a) Prior to accepting a resident for care and in order to evaluate his/her suitability, the facility shall…(1) Conduct an interview with the applicant…” This requirement was not met, as evidenced by: Based on records and interviews, for 1 of 98 residents (R1), Licensee did not interview the applicant to evaluate their suitability, prior to accepting them for care. This posed a potential health, safety, and personal rights risk to persons in care.
Official plan of correction
Licensee agreed to finish writing R1’s LIC603 Pre-Placement Appraisal and LIC625 Appraisal/Needs and Services Plan, and to E-mail signed copies of both to LPA, by the POC due date.
Deadline recorded: Dec 13, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 13, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87224(d)
- Regulation authority
- CCR
What the official deficiency says
87224 Eviction Procedures: “(d) The licensee shall set forth in the notice to quit the reasons relied upon for the eviction with specific facts to permit determination of the date, place, witnesses, and circumstances concerning those reasons.” This requirement was not met, as evidenced by: Based on record review: For 1 of 90 residents (R1), licensee did not set forth in the notice to quit the reasons relied upon for the eviction with the specifics facts to permit determination of the date, place, witnesses, and circumstances concerning those reasons, which posed a potential personal rights risk to persons in care.
Official plan of correction
Licensee agreed to amend its general template (which it relies on to draft written eviction letters) to include a field/reminder for staff to describe the specific date(s), place(s), witness(es), and circumstance(s) that are relied upon to justify the eviction. Licensee agreed to then submit a copy of its updated template to LPA by the POC due date.
Deadline recorded: Jul 23, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 23, 2023
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87224(d)(1)(A)
- Regulation authority
- CCR
What the official deficiency says
87224 Eviction Procedures: “(d)(1) The notice to quit shall include the following information: (A) The effective date of the eviction.” This requirement was not met, as evidenced by: Based on record review: For 1 of 90 residents (R1), licensee’s notice to quit did not include did not include the effective date of the eviction, which posed a potential personal rights risk to persons in care.
Official plan of correction
Licensee agreed to amend its general template (which it relies on to draft written eviction letters) to include a field/reminder for staff to describe the effective date of the eviction (i.e. the date that the notice period expires). Licensee agreed to then submit a copy of its updated template to LPA by the POC due date.
Deadline recorded: Jul 23, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 23, 2023
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87224(d)(1)(C)
- Regulation authority
- CCR
What the official deficiency says
87224 Eviction Procedures: “(d)(1) The notice to quit shall include the following information: (C) A statement informing residents of their right to file a complaint with the licensing agency…including the name, address and telephone number of the licensing office with whom the licensee normally conducts business, and the State Long Term Care Ombudsman office.” This requirement was not met, as evidenced by: Based on record review: For 1 of 90 residents (R1), licensee’s notice to quit did not include did not include a statement informing the resident of their right to file a complaint with the licensing agency…including the name, address and telephone number of the licensing office with whom the licensee normally conducts business, and the Long Term Care Ombudsman office, which posed a potential personal rights risk to persons in care.
Official plan of correction
Licensee agreed to amend its general template (which it relies on to draft written eviction letters) to include: 1) a statement informing the resident of their right to file a complaint with the licensing agency, 2) the name, address, and telephone number of the San Diego CCLD Regional Office, and 3) the name, address, and telephone number of the San Diego County Long Term Care Ombudsman office. Licensee agreed to then submit a copy of its updated template to LPA by the POC due date.
Deadline recorded: Jul 23, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 23, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87224(d)(1)(B)(C)
- Regulation authority
- CCR
What the official deficiency says
87224(d)(1)The notice to quit shall include the following information:(B) resources available to assist in identifying alternative housing and care options...(C) statement informing residents of their right to file a complaint with the licensing agency as specified in Section 87468. This requirement was not met as evidenced by: The 30 day eviction notice did not include alternative housing and care options nor a statement informing residents of their right to file a complaint with the licensing agency.
Official plan of correction
Licensee created a new 30 day eviction notice on 01/27/23 which includes alternative housing and care options as well as a statement informing residents of their right to file a complaint with the licensing agency. 30 day eviction notice was faxed to CCLD and Responsible parties on 01/27/23.
Deadline recorded: Feb 10, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 10, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology