Resident rights
Cited in 2 reports, with 2 deficiencies in total.
SUMMERFIELD OF REDLANDS
1319 BROOKSIDE AVENUE, Redlands CA 92373
75 bedsLatest official report Jul 30, 2026Licensed
Additional info
- Telephone
- (909) 793-9500
- Licensee
- SNH CAL TENANT LLC; NORTHSTAR SNR LVG MGT LLC
- Administrator
- RACHELLE WHEATON
- Contact
- RACHELLE WHEATON
- License first date
- Apr 13, 2020
- License effective date
- Apr 13, 2020
- District office
- SAN BERNARDINO ASC · (951) 248-2222
- Regional office
- 56
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 4 Type A and 4 Type B deficiencies for this facility.
- Most recent inspection
- Jul 30, 2026
- Most recent deficiency
- Apr 10, 2026
5 later reports, from May 5, 2026 through Jul 30, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 37 San Bernardino County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 37 reports for this facility: 18 inspections, 19 complaint investigations, and 0 licensing or administrative records.
Those records contain 4 Type A and 4 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 18
- Recorded deficiencies
- 8
- Type A deficiencies
- 4
- Type B deficiencies
- 4
- Substantiated complaints
- 6
- Repeated topics
- 1
More than the typical 6
10 in the last 12 months
More than the typical 7
4 in the last 12 months
More than the typical 2
1 in the last 12 months
About the same as most this size
3 in the last 12 months
Well above the typical 1
5 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations1 substantiated · 6 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(8)
- Regulation authority
- HSC
What the official deficiency says
87468.2(a)(8) Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (8) To be free from neglect, financial exploitation, involuntary seclusion, punishment, humiliation, intimidation, and verbal, mental, physical, or sexual abuse. This requirement was not met as evidenced by: Based on interviews and records reviewed staff neglect resulted in R1's death. This poses a potential health, safety, or personal rights risk to residents in care.
Official plan of correction
Licensee will ensure that all care staff/med tech in the care department will be CPR/First Aid training as well as in-services training with all staff. Licensee will email copies of the current care staff CPR/First Aid training with in-service training to LPA by POC due date.
Deadline recorded: Oct 30, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 30, 2025
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
Personnel Requirements: General Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement was not met as evidenced by: based on interviews and records reviewed S1 failed to demonstrate competency when she did not perform first aid. This poses a potential health, safety, or personal rights risk to residents in care.
Official plan of correction
Licensee confirmed S1 is no longer an employee. Licensee will ensure in-service on the requirements and expectation of their duties while on duty, will email copies to LPA by POC due date.
Deadline recorded: Nov 5, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 5, 2025
Correction not verified in available records
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87468.2(a)(4) Additional perosnal rigths of residents of privately operated faclilites (a)... facilities for the elderly shall have all of the following personal rights: (4) to care, supervision and services that meet...This requirement is not met as evidence by: Based on interviews and records review licensee did not ensure the physical safety of resident 1 (R1) and did not call 911 per the family's request, which posed an immediate risk to the health and safety of the resident in care.
Official plan of correction
licensee/Adminsitrator will complete an in house training on emergency protocol when residents are in need of immediate care and submit proof to LPA by plan of correction due date.
Deadline recorded: Aug 11, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 11, 2025
Correction not verified in available records
Complaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Health conditions and treatmentsType A
- Official classification
- Type A
- Official code
- 87608(a)(5)
- Regulation authority
- CCR
What the official deficiency says
87608. Postural Supports (a) Based on the individual's preadmission appraisal, and subsequent changes to that appraisal, the facility shall provide assistance and care for the resident in those activities of daily living which the resident is unable to do for himself/herself...(5)Under no circumstances shall postural supports include tying, depriving, or limiting the use of a resident's hands or feet. Based on interviews, the licensee did not comply with the section cited above evidenced by tying a resident in his wheelchair with a bedsheet which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
Executive Director has provided LPA with the in service training to staff on restraining residents.
Deadline recorded: Jun 12, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 12, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Jun 19, 2026 · Control 56-AS-20240529094451
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
(a) The facility shall be clean, safe, sanitary and in good repair at all times. This requirement is not met as evidence by: The Licensee did not comply with the section cited by the signal system in room 100 was not operating; which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
The Executive Director stated that maintenance staff would check the battery in the call system before the end of the day. The Executive Director stated that the call system button in room 100 is now working properly. The Executive director shall provide a certification statement confirming that the signal system is working properly.
Deadline recorded: Jun 19, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 19, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 6 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 6 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this report3 complaints have no published investigation report
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
- Dec 29, 2025 · Control 56-AS-20251001084626
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
- Dec 9, 2025 · Control 56-AS-20250806084252
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
- Jun 26, 2025 · Control 56-AS-20250501112819
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology