Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportMERIDIAN AT CHINO
11918 CENTRAL AVENUE, Chino CA 91710
156 bedsLatest official report May 19, 2026Licensed
Additional info
- Telephone
- (909) 548-2100
- Licensee
- HSRE PACIFICA HILLSBOROUGH TRS LLC; HILLSBOROUGH
- Administrator
- ISABEL ENRIQUEZ
- Contact
- ISABEL ENRIQUEZ
- License first date
- May 28, 2020
- License effective date
- May 28, 2020
- District office
- SAN BERNARDINO ASC · (951) 248-2222
- Regional office
- 56
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 5 Type A and 4 Type B deficiencies for this facility.
- Most recent inspection
- May 19, 2026
- Most recent deficiency
- Feb 10, 2025
6 later reports, from May 22, 2025 through May 19, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 37 San Bernardino County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 25 reports for this facility: 9 inspections, 16 complaint investigations, and 0 licensing or administrative records.
Those records contain 5 Type A and 4 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 9
- Recorded deficiencies
- 9
- Type A deficiencies
- 5
- Type B deficiencies
- 4
- Substantiated complaints
- 2
- Repeated topics
- 0
More than the typical 6
1 in the last 12 months
More than the typical 7
0 in the last 12 months
More than the typical 2
0 in the last 12 months
About the same as most this size
0 in the last 12 months
More than the typical 1
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 6 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (4) The licensee shall assist residents with self administered medications as needed This was not met as evidenced by: Executive Director Enriquez was made aware of the medication error and documented that the medication was not dispensed with the allowable time frame for this medication.
Official plan of correction
Executive Director Enriquez to retrain all med tech staff by POC date and email LPA upon completion.
Deadline recorded: Feb 14, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 14, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 1 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on May 16, 2024 · Control 18-AS-20201012132303
No deficiencies recorded in this reportComplaint
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87464(f)(1)
- Regulation authority
- CCR
What the official deficiency says
(f) Basic services shall at a minimum include: (1)Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c). This requirement was not met as evidenced by: During investigation of a complaint, LPA found that R1 sustained injuries while in the facility's care. This poses a potential health and safety risk for residents in care.
Official plan of correction
Licensee stated the facility will conduct an in-service training regarding resident care and supervision and provide LPA with a copy of the sign in sheet by close of business on POC due date.
Deadline recorded: Apr 4, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 4, 2024
Correction not verified in available records
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87464(f)(3)
- Regulation authority
- CCR
What the official deficiency says
(f) Basic services shall at a minimum include: (3) Three nutritionally well-balanced meals and snacks made available daily... This requirement was not met as evidenced by: During investigation of a complaint, LPA found that facility staff had forgotten to distribute R1’s meals during several occasions. This poses a potential health and safety risk to residents in care.
Official plan of correction
Licensee stated the facility will conduct an in-service training regarding food service and provide LPA with a copy of the sign in sheet by close of business on POC due date.
Deadline recorded: Apr 4, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 4, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 2 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Jan 9, 2023 · Control 18-AS-20220228114856
No deficiencies recorded in this reportComplaint
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
Additional Personal Rights of Residents in Privately Operated Facilities: ...Residents in privately operated RCFEs shall have all of the following...rights: To care, supervision, & services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, & competency to meet their needs. This requirement was not met as evidenced by: Based on interviews & records, the Licensee did not ensure R1 received the care, supervision & services to meet their needs. Records revealed R1 had dx of stage IV ulcer. Interviews reported staff were aware of R1's injury & was not rotated appropriately.
Official plan of correction
The Executive Director agreed to review and update, as needed, the Needs and Services Plan of all bedridden residents in care; and submit to the Department a statement of verification.
Deadline recorded: Jan 8, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 8, 2021
Correction not verified in available records
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
Additional Personal Rights of Residents in Privately Operated Facilities: ...Residents in privately operated RCFEs shall have all of the following...rights: To care, supervision, & services that meet their individual needs & are delivered by staff that are sufficient in numbers, qualifications, & competency to meet their needs. This requirement was not met as evidenced by: Based on interviews & records review, it was found that from at least 07/08/20 until 07/26/20, Licensee did not ensure R1 received the care, supervision & services to meet their needs. R1 was observed to have a pressure injury (continued on right)
Official plan of correction
The Executive Director agreed to provide proof of in-service training to all memory care staff relating to the facility's policy on assisting residents who are bedridden. (continued from left) on 07/08/20, but it was found that treatment & care for the injury was not provided as needed. On 07/26/20, R1 was admitted to the hospital & was DX with an infected sacral pressure injury (ulcer) Stage III. This violation of regulation posed an immediate risk to R1.
Deadline recorded: May 20, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 20, 2022
Correction not verified in available records
Complaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in all Facilities:To be accorded safe, healthful & comfortable accommodations, furnishings and equipment.This requirement was not met as evidenced by: Based on interview and file review. R1 fell twice on 10/17/21. R1 passed on 10/20/21. R1 was waiting on a room in the Legacies MC unit. This is an immediate health and safety risk to residents in care.
Official plan of correction
Licesnee shall read this regulation in it's entirety and submit a statement of understanding by the POC due date.
Deadline recorded: Nov 9, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 9, 2021
Correction not verified in available records
Staffing, personnel, and trainingType A
- Official classification
- Type A
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
Personnel Requirements: personnel shall be sufficient in numbers and competent to provide the services necessary to meet the residents needs. This requirement was not met as evidenced by: Based on interviews and file review, R1 was temporarily placed in the Transitional unit.R1 fell twice on 10/17/21. This is an immediate health and safety risk to residents in care.
Official plan of correction
Licesnee shall read this regulation in it's entirety and submit a statement of understanding by the POC due date.
Deadline recorded: Nov 9, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 9, 2021
Correction not verified in available records
1 complaint has no published investigation report
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
- Feb 22, 2024 · Control 56-AS-20240112091447
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology