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HACIENDA LIVING

11412 TELEPHONE AVE, Chino CA 91710

Facility 361881151 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report May 22, 2026Licensed

Additional info
Licensee
LA HACIENDA LLC
Administrator
VELAZQUEZ, RAUL
Contact
VELAZQUEZ, RAUL
License first date
Jul 16, 2021
License effective date
Jul 16, 2021
District office
SAN BERNARDINO ASC · (951) 248-2222
Regional office
56
Clients served
935 - ELDERLY, 983 - RCFE / DEMENTIA, 985 - RCFE / HOSPICE

Summary

The available records show 2 Type A and 2 Type B deficiencies for this facility.

Most recent inspection
May 11, 2026
Most recent deficiency
May 22, 2026

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 229 San Bernardino County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 8 reports for this facility: 3 inspections, 5 complaint investigations, and 0 licensing or administrative records.

Those records contain 2 Type A and 2 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
3

Fewer than the typical 4

1 in the last 12 months

Recorded deficiencies
4

More than the typical 1

4 in the last 12 months

Type A deficiencies
2

Most this size have none

2 in the last 12 months

Type B deficiencies
2

More than the typical 1

2 in the last 12 months

Substantiated complaints
2

Most this size have none

2 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
All report typesInspectionComplaintLicensing record
Inspection
Resident rightsType B
Official classification
Type B
Official code
87468.1(a)(1)
Regulation authority
CCR

What the official deficiency says

Title 22, Division 6 Chapter 8 87468.1 Personal Rights of Residents in All Facilities a)Residents in all residential care facilities for the elderly shall have all of the following personal rights:(1) To be accorded dignity in their personal relationships with staff, residents, and other persons. Based on interviews conducted, the licensee did not comply with the section cited above by not ensuring that resident #1 (R1) to be accorded dignity in their personal relationships with staff, residents, and other persons which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

Licensee/Administrator agrees to submit a statement of understanding to follow the regulation cited above by plan of correction (POC) due date.

Deadline recorded: May 13, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline May 13, 2026
Correction not verified in available records
View official report
View official source

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology