LOVE 2 CARE HOMES

19432 US HIGHWAY 18, Apple Valley CA 92307

Facility 361880919 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Aug 5, 2026Licensed

Additional info
Licensee
JACKSON, TERRI
Administrator
JACKSON, TERRI
Contact
JACKSON, TERRI
License first date
Jul 28, 2020
License effective date
Jul 28, 2020
District office
SAN BERNARDINO ASC · (951) 248-2222
Regional office
56
Clients served
935 - ELDERLY

Summary

The available records show 4 Type A and 8 Type B deficiencies for this facility.

Most recent inspection
Aug 5, 2026
Most recent deficiency
Aug 5, 2026

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 229 San Bernardino County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 11 reports for this facility: 6 inspections, 5 complaint investigations, and 0 licensing or administrative records.

Those records contain 4 Type A and 8 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
6

More than the typical 4

3 in the last 12 months

Recorded deficiencies
12

Well above the typical 1

7 in the last 12 months

Type A deficiencies
4

Most this size have none

3 in the last 12 months

Type B deficiencies
8

Well above the typical 1

4 in the last 12 months

Substantiated complaints
2

Most this size have none

1 in the last 12 months

Repeated topics
2

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Administrator qualificationsType B
Official classification
Type B
Official code
87405(a)
Regulation authority
HSC

What the official deficiency says

87405 (a)All facilities shall have qualified and currently certified administrator... The administrator shall have sufficient freedom from other responsibilities, shall be on premises a sufficient number hours to permit adequate attention to management and administration of the facility. Requirement was not met: Based on observation, interview and record review, Administrator did not comply with section cited above not having Administrator on the premises the number hours necessary to manage and administer the facility in compliance which poses potential health, safety, personal rights risk to persons in care.

Official plan of correction

Licensee/Administrator schedule will be modified with hours during the week in order to maintain and manage the facility in compliance. Licensee/Administrator will send email to LPA by Plan of Correction (POC) due date

Deadline recorded: Aug 12, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Aug 12, 2026
Correction not verified in available records
View official report
Inspection
Medical and dental careType A
Official classification
Type A
Official code
87465(e)
Regulation authority
CCR

What the official deficiency says

(e) For every prescription and nonprescription PRN medication for which the licensee provides assistance there shall be a signed, dated written order from a physician on a prescription blank, maintained in the resident's file, and a label on the medication. Both the physician's order and the label shall contain at least all of the following information. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA observations, interviews, record review, the licensee did not comply with the section cited above LPA reviewed 3 residents medications. The bubble packs did not match Medication Administration Record (MAR) which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 06/24/2026 Plan of Correction Administrator will train staff on how to use MAR to document medications being administered. Administrator will submit proof to LPA by Plan of Correction (POC) due date

Plan of correction recorded
Correction not verified in available records
View official report
Records and plan of operationType A
Official classification
Type A
Official code
87506(b)(10)
Regulation authority
CCR

What the official deficiency says

(b) Each resident's record shall contain at least the following information: (10) Reports of the medical assessment specified in Section 87458 Medical Assessment, and of any special problems or precautions. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA observations and record review, the licensee did not comply with the section cited above LPA reviewed 4 resident files. The 3 out of 4 residents did not have medical assessment/physician reports on file at the facility which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 06/24/2026 Plan of Correction Administrator will submit proof of medical assessment/physician reports to LPA by Plan of Correction (POC) due date

Plan of correction recorded
Correction not verified in available records
View official report
Licensing and administrationType B
Official classification
Type B
Official code
1569.605
Regulation authority
HSC

What the official deficiency says

On and after July 1, 2015, all residential care facilities for the elderly, except those facilities that are an integral part of a continuing care retirement community, shall maintain liability insurance covering injury to residents and guests in the amount of at least one million dollars ($1,000,000) per occurrence and three million dollars ($3,000,000) in the total annual aggregate, caused by the negligent acts or omissions to act of, or neglect by, the licensee or its employees. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA observations, interviews, and record review, the licensee did not comply with the section cited above Licensee unable to show proof of Liability Insurance which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 06/26/2026 Plan of Correction Licensee will submit proof of liability insurance to LPA by Plan of Correction (POC) due date.

Plan of correction recorded
Correction not verified in available records
View official report
Staffing, personnel, and trainingType B
Official classification
Type B
Official code
1569.625(b)(2)
Regulation authority
HSC

What the official deficiency says

(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696. This training shall be administered on the job, or in a classroom setting, or both, and may include online training. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA observations, interview and record review, the licensee did not comply with the section cited above LPA reviewed 3 staff files. LPA observed 1 out 3 staff files did not have annual trainings which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 06/26/2026 Plan of Correction Licensee will submit proof of trainings to LPA by Plan of Correction (POC) due date.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Records and plan of operationType A
Official classification
Type A
Official code
87506(a)
Regulation authority
HSC

What the official deficiency says

87506 Resident Records (a)The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. Requirement was not met: Based on LPA observations, interviews and record reviews, the LPA was unable to review all 6 residents files at the facility. LPA reviewed three (3) out of six (6) resident files at the facility which poses an immediate health, safety and personal rights risks to residents in care.

Official plan of correction

Administrator will have the residents files at the facility at all times. Administrator will review regulation cited and submit a statement of understanding to LPA via email by POC due date.

Deadline recorded: May 28, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline May 28, 2026
Correction not verified in available records
View official report
Inspection
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

87303(a) Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times... the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Based on observation and interview the licensee did not comply with the section cited above by R1 and R2 sliding door not in good repair which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

Licensee will provided proof that sliding door has been repaired. POC due date 11/30/2023

Deadline recorded: Nov 30, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Nov 30, 2023
Correction not verified in available records
View official report
Background checksType B
Official classification
Type B
Official code
87355(e)(2)
Regulation authority
CCR

What the official deficiency says

87355 Criminal Record Clearance (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working... (2) Request a transfer of a criminal record clearance... This requirement is not met as evidenced by: Based on observation, interview and records review, the Licensee did not comply with the section cited above by not transferring the criminal background clearance of Staff #1 to the facility who had been working at the facility which pose potential health, safety and personal rights risks to residents in care.

Official plan of correction

Licensee will transfer S1 criminal record clearance to facility and provided proof to LPA POC due date 11/20/2023

Deadline recorded: Nov 20, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Nov 20, 2023
Correction not verified in available records
View official report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology