Records and plan of operation
Cited in 2 reports, with 2 deficiencies in total.
LOVE 2 CARE HOMES
19432 US HIGHWAY 18, Apple Valley CA 92307
6 bedsLatest official report Aug 5, 2026Licensed
Additional info
- Telephone
- (760) 242-2732
- Licensee
- JACKSON, TERRI
- Administrator
- JACKSON, TERRI
- Contact
- JACKSON, TERRI
- License first date
- Jul 28, 2020
- License effective date
- Jul 28, 2020
- District office
- SAN BERNARDINO ASC · (951) 248-2222
- Regional office
- 56
- Clients served
- 935 - ELDERLY
Summary
The available records show 4 Type A and 8 Type B deficiencies for this facility.
- Most recent inspection
- Aug 5, 2026
- Most recent deficiency
- Aug 5, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 229 San Bernardino County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 11 reports for this facility: 6 inspections, 5 complaint investigations, and 0 licensing or administrative records.
Those records contain 4 Type A and 8 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 6
- Recorded deficiencies
- 12
- Type A deficiencies
- 4
- Type B deficiencies
- 8
- Substantiated complaints
- 2
- Repeated topics
- 2
More than the typical 4
3 in the last 12 months
Well above the typical 1
7 in the last 12 months
Most this size have none
3 in the last 12 months
Well above the typical 1
4 in the last 12 months
Most this size have none
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Resident rights
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(19)
- Regulation authority
- CCR
What the official deficiency says
87468.2(a)(19)‘residents in privately operated residential care facilities for the elderly shall have all .. personal rights:’ ... ‘(19) To have prompt access to review all of their records ... Photocopied records shall be provided within two (2) business days... This requirement is not met as evidenced by: Based on LPA observations, interviews, and record reviews, staff did not provide resident's authorized representative with resident's records which poses a personal rights risk to residents in care
Official plan of correction
Administrator will submit a Statement of Understanding to LPA by Plan of Correction (POC) due date
Deadline recorded: Jan 13, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 13, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 6 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations3 substantiated · 1 unsubstantiated · 0 unfounded · 3 cited · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Dec 27, 2023 · Control 56-AS-20231114102757
Not classified in the sourceType B
- Official classification
- Type B
- Official code
- 8755(b)(5)
- Regulation authority
- CCR
What the official deficiency says
87555(b)(5) General Food Service Requirements(5)Meals shall consist of an appropriate variety of foods and shall be planned with consideration for cultural and religious background and food habits of residents. This requirement was not met based on document review, interviews by not having planned melas consideration of resdients background and food habits which poses a potential health, safety, or personal rights risk to persons in care.
Official plan of correction
Adminstrator will send LPA a food menu that includes residents cultural and food habits. Administrator will provide LPA what days the facility will go grocery shopping to ensure staff members are able to provide the dish listed on resident menu. POC due date 1/10/2024.
Deadline recorded: Jan 10, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 10, 2024
Correction not verified in available records
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87219(b)
- Regulation authority
- CCR
What the official deficiency says
87219(b)Planned Activites Residents served shall be encouraged to contribute to the planning, preparation, conduct, clean-up and critique of the planned activities. This requirement was not met based on document review, interviews by not having encouraged residents to contribute and planned activities which poses a potential health, safety, or personal rights risk to persons in care.
Official plan of correction
Administrator will send LPA their updated Planned Activites. Administartor will send LPA they have trained their staff to provide activities. POC due date 1/10/2024.
Deadline recorded: Jan 10, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 10, 2024
Correction not verified in available records
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement was not met based on document review, interviews by staff not conducting a safe transfer for R1 and R2 which poses an immediate health, safety, or personal rights risk to persons in care.
Official plan of correction
Administrator will send LPA they have understood and read the regulation. Administrator will train staff how to transfer resident safely and will not violate their personal rights. Administartor will ensure there are two staff memebers to provide a two-person transfer. POC 1/3/2024
Deadline recorded: Jan 3, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 3, 2024
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology