Medical and dental care
Cited in 2 reports, with 3 deficiencies in total.
HELPING HANDS CARE HOME
8685 ELK WAY, Elk Grove CA 95624
6 bedsLatest official report Aug 5, 2026Licensed
Additional info
- Telephone
- (614) 747-3443
- Licensee
- HELPING HANDS CARE HOME, LLC
- Administrator
- OKORO, SYLVESTER O.
- Contact
- OKORO, SYLVESTER O.
- License first date
- Aug 30, 2024
- License effective date
- Aug 30, 2024
- District office
- SACRAMENTO SOUTH ASC · (916) 263-4700
- Regional office
- 27
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 10 Type A and 4 Type B deficiencies for this facility.
- Most recent inspection
- Jun 17, 2026
- Most recent deficiency
- Apr 8, 2026
2 later reports, from Jun 17, 2026 through Aug 5, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 598 Sacramento County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 9 reports for this facility: 4 inspections, 3 complaint investigations, and 2 licensing or administrative records.
Those records contain 10 Type A and 4 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 4
- Recorded deficiencies
- 14
- Type A deficiencies
- 10
- Type B deficiencies
- 4
- Substantiated complaints
- 2
- Repeated topics
- 3
Fewer than the typical 5
2 in the last 12 months
Well above the typical 1
14 in the last 12 months
Most this size have none
10 in the last 12 months
Most this size have none
4 in the last 12 months
Most this size have none
2 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Medication handling and storage
Cited in 2 reports, with 2 deficiencies in total.
Resident rights
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
No deficiencies recorded in this report
Inspection
Fire safety and emergency preparednessType A
- Official classification
- Type A
- Official code
- 87203
- Regulation authority
- CCR
What the official deficiency says
Fire Safety: All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and interviews, the licensee did not comply with the section cited above. During physical observation on 9/10/25, LPAs observed the fire door to be propped open with a door stopper. Interview with staff on duty stated they keep this door open. This which poses/posed a immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 09/11/2025 Plan of Correction Per discussion Administrator agrees to submit a letter of understanding to The Department indicating they understand this regulation being cited for the fire door being opened. This is due no later than tomorrow by 5:00pm PST.
Plan of correction recorded
Correction not verified in available records
Fire safety and emergency preparednessType A
- Official classification
- Type A
- Official code
- 87202(a)
- Regulation authority
- CCR
What the official deficiency says
Fire Clearance: …licensee shall notify the licensing agency and obtain an appropriate fire clearance approved by the city, county, or city and county fire department, or district providing fire protection services, or the State Fire Marshal. This requirement is not met as evidenced by: Deficient Practice Statement Based on observations, interviews and a review of records, the facility is not in compliance with the fire clearance as the rooms are being used differently that indicated on the sketch provided to the fire inspector. This facility is only cleared for two rooms for a 2 capacity each and two rooms cleared for 1 capacity each. This poses an immediate health, safety and personal rights risk to the residents in care.
Official plan of correction
POC Due Date: 09/11/2025 Plan of Correction Per discussion Administrator agrees to submit a letter of understanding to The Department indicating they understand this regulation being cited for the fire door being opened. This is due no later than tomorrow by 5:00pm PST.
Plan of correction recorded
Correction not verified in available records
Hazardous items and storageType A
- Official classification
- Type A
- Official code
- 87309(a)
- Regulation authority
- CCR
What the official deficiency says
Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above. During physical observation on 9/10/25, LPAs observed a fabric softener on a shelf inside the garage; additionally, the bin that staff use to keep laundry supplies is not locked. LPAs observed the door to the garage can be unlocked from the inside by residents in care. This poses/posed an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 09/11/2025 Plan of Correction Per discussion Administrator agrees to send a picture of locked chemicals to LPA Hayes at sommer.hayes@dss.ca.gov by 5pm on 09/11/25.
Plan of correction recorded
Correction not verified in available records
Dementia careType A
- Official classification
- Type A
- Official code
- 87705(f)
- Regulation authority
- CCR
What the official deficiency says
Licensees that lock exterior doors or perimeter fence gates shall meet the following initial and continuing requirements… This requirement is not met as evidenced by: Deficient Practice Statement Based on observations on 9/10/25 and 7/30/25, LPAs observed the exit gate to be locked with a padlock. This poses/posed an immediate health, safety or personal rights risk to persons in care. The padlock was removed during today's visit.
Official plan of correction
POC Due Date: 09/11/2025 Plan of Correction Per discussion the Administrator agrees to submit a letter of understanding to The Department by 09/11/25 by 5pm by submitting the letter to sommer.hayes@dss.ca.gov.
Plan of correction recorded
Correction not verified in available records
Medication handling and storageType A
- Official classification
- Type A
- Official code
- 87465(h)(2)
- Regulation authority
- CCR
What the official deficiency says
Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above. During physical observation on 9/10/25, LPAs observed a resident’s medication in a pill cup on top of a shelf at the medication area. This poses/posed an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 09/10/2025 Plan of Correction Per discussion Administrator agrees to submit the Community Option --training plan for staff handling medications. Once the course have been completed submit certificate(s) of completion to LPA Hayes by 09/11/25 and submit a letter of underdstanding of the regulation mentioned above by submitting all to sommer.hayes@dss.ca.gov.
Plan of correction recorded
Correction not verified in available records
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
The licensee shall assist residents with self-administered medications as needed. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, licensee did not comply with the regulation cited above. (For the R3’s melatonin being given the wrong dosage) Based on record review, licensee did not comply with the regulation cited above. Since the 07/30/25 initial annual visit the Administrator has corrected the dosage of melatonin being dispensed R3.
Official plan of correction
POC Due Date: 09/11/2025 Plan of Correction Per discussion Administrator has changed the dosage to match the doctor's orders. This item has been corrected.
Plan of correction recorded
Correction not verified in available records
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(5)(A)
- Regulation authority
- CCR
What the official deficiency says
…Assistance with self-administered medications shall be limited to the following: (A) Medications usually prescribed for self-administration which have been authorized by the person's physician. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, licensee did not comply with the regulation cited above. (For R4's lack of prescription for melatonin) This poses/posed an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 09/11/2025 Plan of Correction Per discussion the medications was put on hold until they obtain a prescription from residents' doctor. Administrator agrees to submit a letter of understanding of the regulation cited above by 09/11/25 at 5:00pm.
Plan of correction recorded
Correction not verified in available records
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(3)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in All Facilities: To be free from…actions of a punitive nature, such as withholding residents’ money or interfering with daily living functions such as eating, sleeping, or elimination. This requirement is not met as evidenced by: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation on 7/30/25, LPA observed the kitchen refrigerator to be locked with a black cable lock and not accessible to residents in care which poses an immediate health, safety or personal rights risk to persons in care. LPAs did not observe a locked refrigerator at the time of visit on 09/10/25.
Official plan of correction
POC Due Date: 09/11/2025 Plan of Correction As discussed Administrator agrees Administrator agrees to submit a letter of understanding of the regulation cited above by 09/11/25 at 5:00pm. Please submit to LPA Hayes at sommer.hayes@dss.ca.gov.
Plan of correction recorded
Correction not verified in available records
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)
- Regulation authority
- CCR
What the official deficiency says
Reporting Requirement: A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D)… This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, licensee did not comply with the regulation cited above. LPA Hayes observed during the initial annual visit that a missing person’s report was submitted for R4 during R4’s file review. This incident was not reported to the Department by the Admin/Licensee. This poses/posed an immediate health, safety or personal risk to persons in care.
Official plan of correction
POC Due Date: 09/17/2025 Plan of Correction As discussed Administrator agrees to send an incident report and a copy of the police report detailing this incident. In addition, Administrator will send a letter of understanding via email/fax stating that they understand the above regulation. Special Incident reports and/or requested documents:(916) 263-4744 fax or CCLASCPSacramentoRO@dss.ca.gov
Plan of correction recorded
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on observations on 7/30/25, LPAs observed the kitchen stove was in disrepair. This poses/posed a potential health, safety or personal rights risk to persons in care. LPAs observed a new stove in place of the old stove during today's visit.
Official plan of correction
POC Due Date: 09/17/2025 Plan of Correction Per observation on today's visit LPA observed the stove has been repaired.
Corrective action observedRecorded in report dated Sep 10, 2025
Plan of correction recorded
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology