Medical and dental care
Cited in 2 reports, with 3 deficiencies in total.
HELPING HANDS CARE HOME
8685 ELK WAY, Elk Grove CA 95624
6 bedsLatest official report Aug 5, 2026Licensed
Additional info
- Telephone
- (614) 747-3443
- Licensee
- HELPING HANDS CARE HOME, LLC
- Administrator
- OKORO, SYLVESTER O.
- Contact
- OKORO, SYLVESTER O.
- License first date
- Aug 30, 2024
- License effective date
- Aug 30, 2024
- District office
- SACRAMENTO SOUTH ASC · (916) 263-4700
- Regional office
- 27
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 10 Type A and 4 Type B deficiencies for this facility.
- Most recent inspection
- Jun 17, 2026
- Most recent deficiency
- Apr 8, 2026
2 later reports, from Jun 17, 2026 through Aug 5, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 598 Sacramento County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 9 reports for this facility: 4 inspections, 3 complaint investigations, and 2 licensing or administrative records.
Those records contain 10 Type A and 4 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 4
- Recorded deficiencies
- 14
- Type A deficiencies
- 10
- Type B deficiencies
- 4
- Substantiated complaints
- 2
- Repeated topics
- 3
Fewer than the typical 5
2 in the last 12 months
Well above the typical 1
14 in the last 12 months
Most this size have none
10 in the last 12 months
Most this size have none
4 in the last 12 months
Most this size have none
2 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Medication handling and storage
Cited in 2 reports, with 2 deficiencies in total.
Resident rights
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations3 substantiated · 0 unsubstantiated · 0 unfounded · 3 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 80072(a)(7)
- Regulation authority
- CCR
What the official deficiency says
80072 Personal rights (a) Except for children’s residential facilities, each client shall have personal rights which include, but are not limited to, the following:(7) Not to be locked in any room, building, or facility premises by day or night. This requirement was not met as evidenced by: interview with staff and clients where a ziptie is being used to lock a room in the facility, record review of 5 photos where zipties are being used to lock a door in the facility. not Following this requirement poses a risk to the health, saftey, and personal rights of a client.
Official plan of correction
LIC 500 will be sent to the LPA, to include adequate staff for supervision for break relief/at night by end of day on the POC date
Deadline recorded: Apr 9, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 9, 2026
Correction not verified in available records
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87465Inc idental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This requirement was not met as evidinced by: Staff interview where staff claim they could not assist a client as necessary(refill medication) due to pharmacy/doctor action, the facility lacks documentation to support the claim, staff interview where ex-staff of the facility are claimed to have given a PRN as a regular medication instead of on an as needed basis, required PRN documentation for this period was not done and could not be reviewed. not following this requirement posed a risk to the health saftey and personal rights of clients in care.
Official plan of correction
No Immediate POC, employee was let go, LPA asked that a signed afadavit of 87465 be sent to the LPA by the poc date
Deadline recorded: Apr 29, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 29, 2026
Correction not verified in available records
Administrator qualificationsType B
- Official classification
- Type B
- Official code
- 87405(a)
- Regulation authority
- CCR
What the official deficiency says
87405 Administrator - Qualifications and Duties (a)...The administrator shall have sufficient freedom from other responsibilities and shall be on the premises a sufficient number of hours to permit adequate attention to the management and administration of the facility as specified in this section. When the administrator is not in the facility, there shall be coverage by a designated substitute who shall have qualifications adequate to be responsible and accountable for management and administration of the facility as specified in this section... This requirement was not met as evidenced by: A consensus statement from staff and clients they see the administrator less than 20 hours a week. Record review of at least one dementia client with a needs and services plan not being updated in the last year. Not following this requirement posed a potential risk to clients health, saftey and personal rights.
Official plan of correction
LPA gave guidance the Administrator should get around 20 hours of administrator tasks a week, if thats going to be in addition to providing care, more hours would be approprite. sign an affadavit of understanding for section 87405 by the poc date.
Deadline recorded: Apr 29, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 29, 2026
Correction not verified in available records
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 4 cited
Medication handling and storageType A
- Official classification
- Type A
- Official code
- 87465(c)(2)
- Regulation authority
- CCR
What the official deficiency says
87465 (c) (2) (c) If the resident's physician has stated in writing that the resident is unable to determine his/her own need for nonprescription PRN medication but can communicate his/her symptoms clearly, facility staff designated by the licensee shall be permitted to assist the resident with self-administration, provided all of the following requirements are met: (2) Once ordered by the physician the medication is given according to the physician's directions. This was not met as evidence by: Based on interviews and observations, staff is not administering medications as prescribed by resident’s physician.
Official plan of correction
By the Plan of Correction (POC) due date, the Licensee/Administrator email LPA Sommer Hayes with a training plan to sommer.hayes@dss.ca.gov. Including training dates and staff who will attend. This training will ensure that all staff who assist with medication administration receive updated training on proper medication administration practices to ensure that medications are administered in a timely manner and in accordance with each resident’s physician’s orders. After training is complete, Licensee/Administrator will email sommer.hayes@dss.ca.gov with training curriculum, training instructor and proof of attendance by staff.
Deadline recorded: Dec 26, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 26, 2025
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology