Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportMERCY HOME
32350 HEARTH GLEN CT, Winchester CA 92596
6 bedsLatest official report Aug 13, 2026Licensed
Additional info
- Telephone
- (951) 926-0195
- Licensee
- NNAMDI AND MERCILLINA AJUNWA
- Administrator
- MERCILLINA AJUNWA
- Contact
- MERCILLINA AJUNWA
- License first date
- Jul 10, 2008
- License effective date
- Jul 10, 2008
- District office
- SAN BERNARDINO ASC · (951) 248-2222
- Regional office
- 56
- Clients served
- 935 - ELDERLY
Summary
The available records show 5 Type A and 4 Type B deficiencies for this facility.
- Most recent inspection
- Aug 13, 2026
- Most recent deficiency
- Jul 23, 2024
3 later reports, from Aug 11, 2025 through Aug 13, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 486 Riverside County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 9 reports for this facility: 6 inspections, 3 complaint investigations, and 0 licensing or administrative records.
Those records contain 5 Type A and 4 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 6
- Recorded deficiencies
- 9
- Type A deficiencies
- 5
- Type B deficiencies
- 4
- Substantiated complaints
- 1
- Repeated topics
- 0
More than the typical 3
1 in the last 12 months
Well above the typical 1
0 in the last 12 months
Most this size have none
0 in the last 12 months
More than the typical 1
0 in the last 12 months
Most this size have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 0 unsubstantiated · 5 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited
Licensing and administrationType B
- Official classification
- Type B
- Official code
- 1569.655(a)
- Regulation authority
- HSC
What the official deficiency says
HSC1569.655 (a) If a licensee of a residential care facility for the elderly increases the rates of fees for residents or makes increases in any of its rate structures for services, the licensee shall provide no less than 60 days' prior written notice to the residents or the residents' representatives setting forth the amount of the increase, the reason for the increase, and a general description of the additional costs, except for an increase in the rate due to a change in the level of care of the resident. This subdivision shall not apply to optional services that are provided by individuals, professionals, or organizations under a separate fee-for-service arrangement with residents. Based on interview and record review, the licensee did not comply with the section cited above evidenced by not providing the resident with a sixty (60) notice of rate increase which poses a potential health, safety, or personal rights risk to persons in care.
Official plan of correction
The licensee has agreed to read health and safety code 1569.655 entirely and send LPA a self-certified letter that the code was read and understood. The licensee has agreed to provide a sixty (60) day written notice to all residents moving forward when there is a rate increase. POC is due by 10/30/2023.
Deadline recorded: Oct 30, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 30, 2023
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology