MERCY HOME

32350 HEARTH GLEN CT, Winchester CA 92596

Facility 336423609 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Aug 13, 2026Licensed

Additional info
Licensee
NNAMDI AND MERCILLINA AJUNWA
Administrator
MERCILLINA AJUNWA
Contact
MERCILLINA AJUNWA
License first date
Jul 10, 2008
License effective date
Jul 10, 2008
District office
SAN BERNARDINO ASC · (951) 248-2222
Regional office
56
Clients served
935 - ELDERLY

Summary

The available records show 5 Type A and 4 Type B deficiencies for this facility.

Most recent inspection
Aug 13, 2026
Most recent deficiency
Jul 23, 2024

3 later reports, from Aug 11, 2025 through Aug 13, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 486 Riverside County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 9 reports for this facility: 6 inspections, 3 complaint investigations, and 0 licensing or administrative records.

Those records contain 5 Type A and 4 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
6

More than the typical 3

1 in the last 12 months

Recorded deficiencies
9

Well above the typical 1

0 in the last 12 months

Type A deficiencies
5

Most this size have none

0 in the last 12 months

Type B deficiencies
4

More than the typical 1

0 in the last 12 months

Substantiated complaints
1

Most this size have none

0 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Complaint

Allegations0 substantiated · 4 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Staffing, personnel, and trainingType A
Official classification
Type A
Official code
87412(a)(12)
Regulation authority
CCR

What the official deficiency says

(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: (12) Hazardous health conditions documents as specified in Section 87411, Personnel Requirements - General. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview and record review, the licensee did not comply with the section cited above by not ensuring that Staff #1 (S1), and Staff #2 (S2) complete the required Tuberculosis (TB) Test which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 07/24/2024 Plan of Correction Licensee stated to submit proof of medical appointment for S1 and S2 to complete the required TB Test to LPA Brown on Plan of Correction (POC) due date.

Plan of correction recorded
Correction not verified in available records
View official report
Staffing, personnel, and trainingType A
Official classification
Type A
Official code
87411(c)(1)
Regulation authority
CCR

What the official deficiency says

(1) Staff providing care shall receive appropriate training in first aid from persons qualified by such agencies as the American Red Cross. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview, record review, the licensee did not comply with the section cited above by not ensuring that Staff #1 (S1), Staff #2 (S2) and Staff #3 (S3)eceive the appropriate training in first aid from persons qualified by such agencies as the American Red Cross which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 07/24/2024 Plan of Correction Licensee stated to submit proof of S1, S2 and S3 proof of enrollment on CPR/First Aid Training or proof of completed CPR/First Aid whichever is available to LPA Brown on POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Medication handling and storageType A
Official classification
Type A
Official code
87465(c)(2)
Regulation authority
CCR

What the official deficiency says

(c) If the resident's physician has stated in writing that the resident is unable to determine his/her own need for nonprescription PRN medication, but can communicate his/her symptoms clearly, facility staff designated by the licensee shall be permitted to assist the resident with self-administration, provided all of the following requirements are met: (2) Once ordered by the physician the medication is given according to the physician's directions. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview and record review, the licensee did not comply with the section cited above by not updating Resident #2 (R2) Medication Administration Record (MAR) after dispensing R2's medication per R2's physician direction which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 07/24/2024 Plan of Correction Licensee state to train all staff on CCR 87465(c)(2) and submit proof of all staff training log to LPA Brown on Plan of Correction (POC) due date.

Plan of correction recorded
Correction not verified in available records
View official report
Dementia careType A
Official classification
Type A
Official code
87705(c)(4)(A)
Regulation authority
CCR

What the official deficiency says

(c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (4) There is an adequate number of direct care staff to support each resident's physical, social, emotional, safety and health care needs as identified in his/her current appraisal. (A) In addition to requirements specified in Section 87415, Night Supervision, a facility with fewer than 16 residents shall have at least one night staff person awake and on duty if any resident with dementia is determined through a pre-admission appraisal, reappraisal or observation to require awake night supervision. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview, record review, the licensee did not comply with the section cited above by not ensuring that there's a night staff, that's awake and on duty as required for facility with dementia residents which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 07/24/2024 Plan of Correction Licensee stated to submit updated Personnel Report (LIC500) and updated Staff Schedule showing a staff scheduled to work night shift as required to LPA Brown on POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Health conditions and treatmentsType B
Official classification
Type B
Official code
87470(c)
Regulation authority
CCR

What the official deficiency says

(c) An Infection Control Plan shall be developed by the licensee and shall be included in the Plan of Operation required by Section 87208. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview and record review, the licensee did not comply with the section cited above by not developing the Infection Control Plan as required which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/05/2024 Plan of Correction Licensee stated to submit the required Infection Control Plan to LPA Brown on Plan of Correction (POC) due date.

Plan of correction recorded
Correction not verified in available records
View official report
Background checksType B
Official classification
Type B
Official code
87355(e)(3)
Regulation authority
CCR

What the official deficiency says

(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (3) Request a transfer of a criminal record clearance as specified in Section 87355(c) or This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview and record review, the licensee did not comply with the section cited above by not transferring Staff #2 (S2) criminal background clearance to the facility prior to employment which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/05/2024 Plan of Correction Licensee stated to transfer S2 criminal background clearance to the facility and submit proof to LPA Brown on Plan of Correction (POC) due date.

Plan of correction recorded
Correction not verified in available records
View official report
Admission, assessment, and evictionType B
Official classification
Type B
Official code
87507(c)
Regulation authority
CCR

What the official deficiency says

(c) Admission agreements shall be signed and dated, acknowledging the contents of the document, by the resident or the resident's representative, if any, and the licensee or the licensee's designated representative no later than seven days following admission. Attachments to the agreement may be utilized as long as they are also signed and dated as prescribed above. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview and record review, the licensee did not comply with the section cited above by not ensuring that Resident #2 (R2) Admission Agreement was signed and dated as required by the resident or the resident's representative, if any, and the licensee or the licensee's designated representative which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/05/2024 Plan of Correction Licensee stated to ensure R2's Admission Agreement was signed was and dated as required by the resident or the resident's representative, if any, and the licensee or the licensee's designated representativeand submit proof to LPA Brown on Plan of Correction (POC) due date.

Plan of correction recorded
Correction not verified in available records
View official report
Staffing, personnel, and trainingType A
Official classification
Type A
Official code
87412(a)(11)
Regulation authority
CCR

What the official deficiency says

87412 Personnel Records (a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: (11) A health screening as specified in Section 87411, Personnel Requirements - General. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview and record review, the licensee did not comply with the section cited above by not ensuring that Staff #1 (S1) and Staff #2 (S2) complete the required Health Screenig Report which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 07/24/2024 Plan of Correction Licensee stated to submit S1 and S2 Medical Appointment to complete the required Health Screening Report to LPA Brown on Plan of Correction (POC) due date.

Plan of correction recorded
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 5 unfounded

No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited

Licensing and administrationType B
Official classification
Type B
Official code
1569.655(a)
Regulation authority
HSC

What the official deficiency says

HSC1569.655 (a) If a licensee of a residential care facility for the elderly increases the rates of fees for residents or makes increases in any of its rate structures for services, the licensee shall provide no less than 60 days' prior written notice to the residents or the residents' representatives setting forth the amount of the increase, the reason for the increase, and a general description of the additional costs, except for an increase in the rate due to a change in the level of care of the resident. This subdivision shall not apply to optional services that are provided by individuals, professionals, or organizations under a separate fee-for-service arrangement with residents. Based on interview and record review, the licensee did not comply with the section cited above evidenced by not providing the resident with a sixty (60) notice of rate increase which poses a potential health, safety, or personal rights risk to persons in care.

Official plan of correction

The licensee has agreed to read health and safety code 1569.655 entirely and send LPA a self-certified letter that the code was read and understood. The licensee has agreed to provide a sixty (60) day written notice to all residents moving forward when there is a rate increase. POC is due by 10/30/2023.

Deadline recorded: Oct 30, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Oct 30, 2023
Correction not verified in available records
View official report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology