Resident rights
Cited in 2 reports, with 2 deficiencies in total.
PALM COURT ASSISTED LIVING
201 S. SUNRISE WAY, Palm Springs CA 92262
130 bedsLatest official report Jul 3, 2026Licensed
Additional info
- Telephone
- (760) 327-8351
- Licensee
- WINDSOR COURT ASSISTED LIVING, LLC
- Administrator
- AURELIEN FRUIT
- Contact
- AURELIEN FRUIT
- License first date
- Mar 28, 2000
- License effective date
- Mar 28, 2000
- District office
- RIVERSIDE ASC · (951) 248-2222
- Regional office
- 18
- Clients served
- 981 - RCFE / DELAYED
Summary
The available records show 5 Type A and 9 Type B deficiencies for this facility.
- Most recent inspection
- Mar 5, 2026
- Most recent deficiency
- Jul 3, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 54 Riverside County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 65 reports for this facility: 9 inspections, 56 complaint investigations, and 0 licensing or administrative records.
Those records contain 5 Type A and 9 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 9
- Recorded deficiencies
- 14
- Type A deficiencies
- 5
- Type B deficiencies
- 9
- Substantiated complaints
- 10
- Repeated topics
- 1
More than the typical 7
2 in the last 12 months
Well above the typical 3
3 in the last 12 months
More than the typical 1
0 in the last 12 months
Well above the typical 2
3 in the last 12 months
Well above the typical 1
3 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
No deficiencies recorded in this report
Inspection
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87224(b)
- Regulation authority
- CCR
What the official deficiency says
Eviction Procedures. (b) The licensee may, upon obtaining prior written approval from the licensing agency...The licensing agency may grant approval for the eviction upon a finding of good cause. This requirement was not met as evidenced by: Based on records review and staff interview, the licensee issued the eviction notice to the resident's responsible person without the Department's approval. This posed potential heath, safety or personal rights risk to the resident in care.
Official plan of correction
Licensee will rescind the eviction notice sent to the resident's responsible person and obtain formal training for the staff including the Licensee, Administrator and the staff left in charge on eviction procedures from an outside vendor and send proof of the said training.
Deadline recorded: Oct 2, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 2, 2025
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
Incident reportingType A
- Official classification
- Type A
- Official code
- 87211(a)(1)(D)
- Regulation authority
- CCR
What the official deficiency says
Reporting Requirements: (a) Each licensee shall furnish.. reports...including...: (1) A written report shall be submitted...within seven days of the occurrence of any of the events specified...(D) Any incident which threatens the welfare, safety or health of any resident... This requirement was not met as evidenced by: Based on record review, the Licensee did not comply with the above regulation with multiple incidents. LPA Colvin observed that R1 was physically violent with other residents multiple times from 6/12/22 - 7/1/22 with only one report (7/1/22) being sent to Licensing. This was an immediate safey risk for all residents.
Official plan of correction
Licensee agrees to review Title 22 Regulations regarding Reporting Requirements, and re-train staff on what should be brought to Management attention. Licensee to provide LPA Colvin with proof of training and Statement of Acknowledgement regarding reporting incidents of violence where residents are victims. Training and Statement of Understanding due by Plan of Correction date of 7/15/22.
Deadline recorded: Jul 15, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 15, 2022
Correction not verified in available records
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(5)(D)
- Regulation authority
- CCR
What the official deficiency says
Incidental Medical and Dental Care: (a) A plan...provide for assistance in obtaining such care...:(5) Facility staff ...may assist persons...as needed. Assistance...shall be limited to ...: (D) Assistance...does not include...hiding or camouflaging medications...without the resident's knowledge and consent... This requirement was not met by: Based on interviews conducted, the Licensee did not comply with the regulation with one resident. Staff administered R1's medication without R1's knowledge by putting it in R1's morning juice due to R1 refusing medication. This was an immediate personal rights violation of R1.
Official plan of correction
Licensee agrees to have staff re-trained on Medication Administration and Resident's Rights. A specific emphasis should be placed on resident's right to refuse medication and Title 22 Regulation cited here. Proof of training to be submitted to LPA Colvin by Plan of Correction date of 7/15/22.
Deadline recorded: Jul 15, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 15, 2022
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87463(c)
- Regulation authority
- CCR
What the official deficiency says
Reappraisals: (c) The licensee shall arrange a meeting with the resident, the resident’s representative, if any, appropriate facility staff...when there is significant change in the resident’s condition.... This requirement was not met as evidenced by: Based on interviews and record review, the Licensee did not comply with the above regulation with one resident. R1 was observed to have a significant change in condition (behavioral) in June 2022, but the facility did not conduct a reappraisal of R1's needs. This was a potential safety risk for R1.
Official plan of correction
Licensee agrees to conduct a reappraisal of R1 upon R1's return to the facility from their psychaitric hold. Reappraisal shall be submitted to LPA Colvin by Plan of Correction date of 7/29/22.
Deadline recorded: Jul 29, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 29, 2022
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
Additional Personal Rights of Residents...: (a) In addition to the rights listed ...residents...shall have all of the following personal rights: (4) To care, supervision, and services that meet their individual needs.... This requirement was not met as evidenced by: Based on record review and interviews, the Licensee did not comply with the above regulations for multiple residents. R1 was reported to have been violent with multiple residents, but the facility failed to document this in the other residents' file. This was a potential personal rights violation of residents.
Official plan of correction
Licensee agrees to retrain staff on documentation of significant events (progress notes), specifically documenting events which involve mulitple residents in each resident file. Proof of retraining to be submitted to LPA Colvin by Plan of Correction date of 7/29/22.
Deadline recorded: Jul 29, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 29, 2022
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
1 complaint has no published investigation report
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
- Apr 18, 2024 · Control 18-AS-20220624161823
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology