Resident rights
Cited in 2 reports, with 2 deficiencies in total.
TRUE LIVING CARE LLC
22740 HATTERAS STREET, Woodland Hills CA 91367
6 bedsLatest official report Jun 17, 2026Licensed
Additional info
- Telephone
- (951) 580-7888
- Licensee
- TRUE LIVING CARE LLC
- Administrator
- HAVSGAARD, CHRISTIAN
- Contact
- HAVSGAARD, CHRISTIAN
- License first date
- Jun 12, 2024
- License effective date
- Jun 12, 2024
- District office
- WOODLAND HILLS N.ASC · (818) 596-4334
- Regional office
- 29
- Clients served
- 935 - ELDERLY
Summary
The available records show 2 Type A and 3 Type B deficiencies for this facility.
- Most recent inspection
- Jun 17, 2026
- Most recent deficiency
- Jun 17, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 1,564 Los Angeles County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 9 reports for this facility: 4 inspections, 3 complaint investigations, and 2 licensing or administrative records.
Those records contain 2 Type A and 3 Type B deficiencies.
2 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 4
- Recorded deficiencies
- 5
- Type A deficiencies
- 2
- Type B deficiencies
- 3
- Substantiated complaints
- 2
- Repeated topics
- 1
About the same as most this size
1 in the last 12 months
More than the typical 1
1 in the last 12 months
Most this size have none
0 in the last 12 months
Most this size have none
1 in the last 12 months
Most this size have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations3 substantiated · 6 unsubstantiated · 0 unfounded · 2 cited · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1)To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement is not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above in that staff #1 and staff #2 did not treat residents with dignity and respect which posed an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
Both staff have been terminated since 07/31/2024. POC is cleared.
Deadline recorded: Oct 23, 2024. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Oct 22, 2024
Correction deadline recordedDeadline Oct 23, 2024
Complaint
Part of the complaint whose outcome is recorded on Oct 22, 2024 · Control 29-AS-20240808112739
Health conditions and treatmentsType A
- Official classification
- Type A
- Official code
- 87608(a)(5)
- Regulation authority
- CCR
What the official deficiency says
(a)Based on the individual's preadmission appraisal...Postural supports may be used under the following conditions. (5)Under no circumstances shall postural supports include tying, depriving, or limiting the use of a resident's hands or feet. This requirement is not met as evidenced by: Based on observation and record review, Licensee did not comply with section cited above. 1 (one) non-hospice resident had full bedrails and 2 (two) residents had half-rails with no physician orders. This poses an immediate health, safety and personal rights risk to persons in care.
Official plan of correction
Administrator removed full bedrail during the time of the visit. Administrator will contact physicians for half-bedrail orders and submit proof to CCL by due date.
Deadline recorded: Aug 15, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 15, 2024
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(1)
- Regulation authority
- CCR
What the official deficiency says
(a)...residents in privately operated residential care facilities for the elderly shall have all of the following personal rights:(1) To have a reasonable level of personal privacy in...use of the Internet, and meetings of...family groups. This requirement is not met as evidenced by: Based on observation and interviews, Licensee did not comply with section cited above in that cameras with auditory component were in common areas where residents use internet and have family visits. This poses a potential personal rights risk to persons in care.
Official plan of correction
Administrator removed cameras with auditory components during the time of the visit. Administrator will inform LPA of future plans to install cameras. POC is cleared.
Deadline recorded: Aug 21, 2024. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Aug 14, 2024
Plan of correction recorded
Correction deadline recordedDeadline Aug 21, 2024
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology