Admission, assessment, and eviction
Cited in 2 reports, with 3 deficiencies in total.
HOUSE OF HOPE
14558 BROADWAY STREET, Whittier CA 90604
5 bedsLatest official report Apr 30, 2026Licensed
Additional info
- Telephone
- (562) 325-0572
- Licensee
- REYNAGA, VIVIANA
- Administrator
- REYNAGA, VIVIANA
- Contact
- REYNAGA, VIVIANA
- License first date
- Dec 16, 2016
- License effective date
- Dec 16, 2016
- District office
- MONTEREY PARK ASC · (323) 980-4934
- Regional office
- 28
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 1 Type A and 10 Type B deficiencies for this facility.
- Most recent inspection
- Dec 8, 2025
- Most recent deficiency
- Apr 30, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 1,564 Los Angeles County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 6 reports for this facility: 4 inspections, 2 complaint investigations, and 0 licensing or administrative records.
Those records contain 1 Type A and 10 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 4
- Recorded deficiencies
- 11
- Type A deficiencies
- 1
- Type B deficiencies
- 10
- Substantiated complaints
- 2
- Repeated topics
- 1
About the same as most this size
1 in the last 12 months
Well above the typical 1
5 in the last 12 months
Most this size have none
0 in the last 12 months
Most this size have none
5 in the last 12 months
Most this size have none
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87204(a)
- Regulation authority
- CCR
What the official deficiency says
(a) A licensee shall not operate a facility beyond the conditions and limitations specified on the license, including specification of the maximum number of persons who may receive services at any one time. An exception may be made in the case of catastrophic emergency when the licensing agency may make temporary exceptions to the approved capacity. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, there are three residents on hospice and the facility license is only approved for two hospice, the licensee did not comply with the section cited above in 3 out of 5 residents which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 12/22/2025 Plan of Correction Licensee agreed to submit hospice increase waiver by 12/22/25 via email.
Plan of correction recorded
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87458(a)
- Regulation authority
- CCR
What the official deficiency says
(a) Prior to a person's acceptance as a resident, the licensee shall obtain documentation of a medical assessment, signed by a licensed medical professional acting within the scope of their practice and made within the last year, to be kept in the resident's record. This requirement is not met as evidenced by: R5 did not have medical assessment in their file. Deficient Practice Statement Based on record review, R5 did not have medical assessment in their file, the licensee did not comply with the section cited above in 1 out of 5 residents which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 12/22/2025 Plan of Correction Licensee agreed to submit R5's medical assessment to LPA Ramirez via email.
Plan of correction recorded
Correction not verified in available records
Fire safety and emergency preparednessType B
- Official classification
- Type B
- Official code
- 1569.695(c)
- Regulation authority
- HSC
What the official deficiency says
(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill, it shall not require any resident participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, emergency drill logs were not available for inspection, the licensee did not comply with the section cited above in 5out of 5 residents which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 12/22/2025 Plan of Correction Licensee agreed to submit recent quarterly emergency drills via email to LPA Ramirez.
Plan of correction recorded
Correction not verified in available records
Inspection
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 80088(e)(1)
- Regulation authority
- CCR
What the official deficiency says
(e) Faucets used by clients for personal care such as shaving and grooming shall deliver hot water. (1) Hot water temperature controls shall be maintained to automatically regulate temperature of hot water delivered to plumbing fixtures used by clients to attain a hot water temperature of not less than 105 degrees F (40.5 degrees C) and not more than 120 degrees F (48.8 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, LPA, Daniel Konishi measured resident’s restroom #1 water temperature read at 132.5 degrees F and resident’s restroom #2 water temperature read at 135.6 degrees F, the licensee did not comply with the section cited above in which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 12/06/2024 Plan of Correction Administrator shall immediately adjust water temperature. Administrator to check water temperature at various different times throughout the day and maintain and submit a water temperature log to the LPA for the next 3 days to ensure that hot water temperature falls within 105 degree F and 120 degrees F. Administrator will provide a copy of the log to the LPA once water temperature falls within Title 22 guidelines.
Plan of correction recorded
Correction not verified in available records
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87608(a)(3)
- Regulation authority
- CCR
What the official deficiency says
(a) Based on the individual's preadmission appraisal, and subsequent changes to that appraisal, the facility shall provide assistance and care for the resident in those activities of daily living which the resident is unable to do for himself/herself. Postural supports may be used under the following conditions. (3) A written order from a physician indicating the need for the postural support shall be maintained in the resident’s record. The licensing agency shall be authorized to require other additional documentation if needed to verify the order. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, LPA reviewed that Resident # 2 (R2) has bedrail beds but does not have any physician’s order in file, which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 12/19/2024 Plan of Correction Administrator agrees to obtain and submit a physician’s order to the LPA for the R2’s bedrails. The order will specify the length of the bedrail approved for.
Plan of correction recorded
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87458(b)(1)
- Regulation authority
- CCR
What the official deficiency says
(b) The medical assessment shall include, but not be limited to: (1) A physical examination of the resident indicating the physician's diagnosis, if any and results of an examination for communicable tuberculosis, other contagious/infectious or contagious disease or other medical conditions which would preclude care of the person by the facility. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, LPA Konishi observed Resident #2 (R2) negative TB test results not in file.
Official plan of correction
POC Due Date: 12/19/2024 Plan of Correction Admninistrator will send R2's negative TB test results to the LPA by the POC due date.
Plan of correction recorded
Correction not verified in available records
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 80075(f)
- Regulation authority
- CCR
What the official deficiency says
(f) Staff responsible for providing direct care and supervision shall receive training in first aid from persons qualified by agencies including but not limited to the American Red Cross This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the Administrator did not comply with the section cited above and Staff #1 (S1) to Staff #3 (S3) did not have valid first aid training in file which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 12/19/2024 Plan of Correction Administrator will email S1 to S3's valid first aid training certificate to LPA by POC due date.
Plan of correction recorded
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology