Admission, assessment, and eviction
Cited in 2 reports, with 3 deficiencies in total.
HOUSE OF HOPE
14558 BROADWAY STREET, Whittier CA 90604
5 bedsLatest official report Apr 30, 2026Licensed
Additional info
- Telephone
- (562) 325-0572
- Licensee
- REYNAGA, VIVIANA
- Administrator
- REYNAGA, VIVIANA
- Contact
- REYNAGA, VIVIANA
- License first date
- Dec 16, 2016
- License effective date
- Dec 16, 2016
- District office
- MONTEREY PARK ASC · (323) 980-4934
- Regional office
- 28
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 1 Type A and 10 Type B deficiencies for this facility.
- Most recent inspection
- Dec 8, 2025
- Most recent deficiency
- Apr 30, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 1,564 Los Angeles County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 6 reports for this facility: 4 inspections, 2 complaint investigations, and 0 licensing or administrative records.
Those records contain 1 Type A and 10 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 4
- Recorded deficiencies
- 11
- Type A deficiencies
- 1
- Type B deficiencies
- 10
- Substantiated complaints
- 2
- Repeated topics
- 1
About the same as most this size
1 in the last 12 months
Well above the typical 1
5 in the last 12 months
Most this size have none
0 in the last 12 months
Most this size have none
5 in the last 12 months
Most this size have none
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations2 substantiated · 4 unsubstantiated · 0 unfounded · 2 cited
Food serviceType B
- Official classification
- Type B
- Official code
- 87555(b)(7)
- Regulation authority
- CCR
What the official deficiency says
87555 General Food Service Requirements (b) The following food service requirements shall apply:(7) Modified diets prescribed by a resident's physician as a medical necessity shall be provided. This requirement was not met as evidence by: Based on observation, photos and file review the facility was not providing R1 with a puree diet, which poses an potential health, safety or personal rights risk to persons in care.
Official plan of correction
The facility agrees to provide staff traing on regulation 87555 and a copy of the training records will be sent to LPA by POC due date.
Deadline recorded: May 21, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 21, 2026
Correction not verified in available records
Not classified in the sourceType B
- Official classification
- Type B
- Official code
- 1569.682(i)(1)
- Regulation authority
- HSC
What the official deficiency says
(i) Nothing in Section 87224 precludes the licensee from initiating the urgent relocation to a licensed health facility of a terminally ill resident receiving hospice services when the resident's condition has changed and a joint determination has been made by the Department, the resident or resident's health care surrogate decision maker, the resident's hospice agency, a physician, and the licensee, that the resident's continued retention in the facility poses a health and safety risk to the resident or any other facility resident. (1) The licensee shall follow the procedures specified in Section 87637(b)(2) to reduce the risk of This requirement was not met as evidence by:
Official plan of correction
Based on interviews the facility did not take pick up R1 and followed the process of a resident needing a higher level of care, which poses an potential health, safety or personal rights risk to persons in care. The facility agreed to construct a plan of action outlining what they wil do when ever they are faced with this situation. The plan will be sent to the LPA by POC due date.
Deadline recorded: May 21, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 21, 2026
Correction not verified in available records
Complaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 2 cited
Licensing and administrationType B
- Official classification
- Type B
- Official code
- 1569.657(a)
- Regulation authority
- HSC
What the official deficiency says
a) For any rate increase due to a change in the level of care of the resident, the licensee shall provide the resident and the resident’s representative, if any, written notice of the rate increase within two business days after initially providing services at the new level of care. The notice shall include a detailed explanation of the additional services to be provided at the new level of care and an accompanying itemization of the charges. This requirement is not being met as evidenced by: LPA Rea observed that the increase notice provided to resident #1's authorized representative did not include an itemization of charges.
Official plan of correction
Licensee shall ensure that the facility is in compliance with Title 22 regulations and Health and Safety code. Licensee shall review Health and Safety code 1569.657 and will send a written statement to LPA, stating that she has reviewed the section and will comply with it by 12/13/21.
Deadline recorded: Dec 13, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 13, 2021
Correction not verified in available records
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)(D)
- Regulation authority
- CCR
What the official deficiency says
(a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. This report shall include the resident's name, age, sex and date of admission; date and nature of event; attending physician's name, findings, and treatment, if any; and disposition of the case. D) Any incident which threatens the welfare, safety or health of any resident, such as psychological abuse of a resident by staff or other residents, or unexplained absence of any resident. This requirement wsa not being met as evidenced by: Licensee admitted that a Special incident report was not submitted to for incident which occurred on 10/27/21, in which fire department was called.
Official plan of correction
Licensee shall ensure that the facility is in compliance with Title 22 regulations. Licensee will submit special incident reports as required. Licensee will review Title 22 section 87211, and will send a written statement to LPA, stating that she has reviewed the section and will comply with it by 12/13/21.
Deadline recorded: Dec 13, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 13, 2021
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology