Complaint
Allegations0 substantiated · 9 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportWEST HILLS ASSISTED LIVING
7055 SHOUP AVENUE, West Hills CA 91307
90 bedsLatest official report Aug 20, 2026Licensed
Additional info
- Telephone
- (818) 883-7201
- Licensee
- WEST HILLS ASSISTED LIVING LLC
- Administrator
- EDGARDO GALANG
- Contact
- EDGARDO GALANG
- License first date
- Feb 3, 2021
- License effective date
- Feb 3, 2021
- District office
- WOODLAND HILLS S.RO · (818) 596-4334
- Regional office
- 31
- Clients served
- 935 - ELDERLY, 983 - RCFE / DEMENTIA, 985 - RCFE / HOSPICE
Summary
The available records show 1 Type A and 4 Type B deficiencies for this facility.
- Most recent inspection
- Mar 4, 2026
- Most recent deficiency
- May 5, 2026
2 later reports, from Jul 16, 2026 through Aug 20, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 38 reports for this facility: 10 inspections, 27 complaint investigations, and 1 licensing or administrative record.
Those records contain 1 Type A and 4 Type B deficiencies.
2 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 10
- Recorded deficiencies
- 5
- Type A deficiencies
- 1
- Type B deficiencies
- 4
- Substantiated complaints
- 4
- Repeated topics
- 0
More than the typical 7
1 in the last 12 months
Fewer than the typical 8
1 in the last 12 months
Fewer than the typical 3
0 in the last 12 months
Fewer than the typical 5
1 in the last 12 months
More than the typical 3
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 6 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87218(a)
- Regulation authority
- CCR
What the official deficiency says
87218 Theft and Loss (a) The licensee shall ensure an adequate theft and loss program as specified in Health and Safety Code Section 1569.153. This requirement was not met by: Based on LPA's file review and interviews, the licensee/administrator did not comply with the section cited above when resident #1 (R1) lost/got stolen their glasses which posed a potential Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
The Administrator/Licensee will pay R1 and/or R1's guardian/POA/Family member $150.00 for recovery of glasses. POC Cleared: 06/02/26
Deadline recorded: Jun 2, 2026. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before May 5, 2026
Plan of correction recorded
Correction deadline recordedDeadline Jun 2, 2026
Complaint
Part of the complaint whose outcome is recorded on Aug 20, 2026 · Control 31-AS-20260116105124
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Mar 9, 2023 · Control 31-AS-20221221094559
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportSource and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology