WEST HILLS ASSISTED LIVING

Official classification

Type B

Official code

87218(a)

Regulation authority

CCR

What the official deficiency says

87218 Theft and Loss (a) The licensee shall ensure an adequate theft and loss program as specified in Health and Safety Code Section 1569.153. This requirement was not met by: Based on LPA's file review and interviews, the licensee/administrator did not comply with the section cited above when resident #1 (R1) lost/got stolen their glasses which posed a potential Health, Safety, or Personal Rights risk to persons in care.

Official plan of correction

The Administrator/Licensee will pay R1 and/or R1's guardian/POA/Family member $150.00 for recovery of glasses. POC Cleared: 06/02/26

Deadline recorded: Jun 2, 2026. A deadline is not proof that correction was completed.

Official classification

Type B

Official code

87555(b)(21)

Regulation authority

CCR

What the official deficiency says

87555 General Food Service Requirements (b) The following food service requirements shall apply: (21) Freezers of adequate size shall be maintained at a temperature of 0 degrees F (-17.7 degrees C), and refrigerators of adequate size shall maintain a maximum temperature of 40 degrees F (4 degrees C). They shall be kept clean and food stored to enable adequate air circulation to maintain the above temperatures. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in one (01) out of one (01) walk-in freezers being above zero (00) degrees Fahrenheit which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/16/2024 Plan of Correction Facility has agreed to evaluate maintenance needs today and submit a video showing the freezer temperature within regualtion or a maintenance order for an outside vendor.

Official classification

Type A

Official code

1569.312(e)

Regulation authority

HSC

What the official deficiency says

§1569.312 Basic services requirements Every facility... shall provide... the following basic services: (e) Monitoring the activities of the residents ... to ensure their general health, safety, and well-being. This requirment was not met as evidenced by: The licensee did not comply with the section cited above in one (01) out of approximately fifty-two (52) residents which posed an immediate risk to the Health, Safety, or Personal Rights risk to persons in care.

Official plan of correction

Licensee has agreed to provide an in-service training for staff on managing aggrsssive behaviors and submit proof by POC due date.

Deadline recorded: Jul 26, 2024. A deadline is not proof that correction was completed.

Official classification

Type B

Official code

87458(a)

Regulation authority

CCR

What the official deficiency says

87458 Medical Assessment (a) Prior to a person's acceptance as a resident, the licensee shall obtain and keep on file, documentation of a medical assessment, signed by a physician, made within the last year. This requirement is not met as evidenced by: Based on record review, the license did not comply with the section cited above in 1 out of 52 medical assessments which poses a potential Health, Safety, or Personal Rights risk to residents care.

Official plan of correction

Licensee has agreed to review all resident medical assessments and files and ensure all files are complete. Licensee provided a bulleted list of all resident files to be reviewed during the meeting. Deficiency is cleared. LPA to conduct a POC visit by 11/30/2023 to check resident file completion.

Deadline recorded: Nov 30, 2023. A deadline is not proof that correction was completed.

Official classification

Type B

Official code

87464(f)(1)

Regulation authority

CCR

What the official deficiency says

87464 Basic Services (f) Basic services shall at a minimum include: (1) Care and supervision as defined... " Maintenance of house rules for the protection of residents " This requirement is not met as evidenced by: Based on observations, the licensee did not comply with the section cited above in at least 1 out of 52 residents which poses a potential Health, Safety, or Personal Rights risk to residents in care.

Official plan of correction

Licensee has agreed to speak with and remind all residents of necessity to adhere to house rules during a Resident Council meeting. Licensee will provide documentation of the meeting(s) by the POC due date.

Deadline recorded: Nov 30, 2023. A deadline is not proof that correction was completed.