Licensing and administration
Cited in 3 reports, with 3 deficiencies in total.
VALLEY SILVERTOWN
6833 FALLBROOK AVE, West Hills CA 91307
183 bedsLatest official report Jul 9, 2026Licensed
Additional info
- Telephone
- (818) 883-4123
- Licensee
- VALLEY SILVERTOWN INC; VALLEY SILVERTOWN LLC
- Administrator
- MOHAMMAD ALQAM
- Contact
- MOHAMMAD ALQAM
- License first date
- Mar 7, 2024
- License effective date
- Mar 7, 2024
- District office
- WOODLAND HILLS S.RO · (818) 596-4334
- Regional office
- 31
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 4 Type A and 13 Type B deficiencies for this facility.
- Most recent inspection
- Apr 10, 2026
- Most recent deficiency
- Jul 9, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 22 reports for this facility: 9 inspections, 11 complaint investigations, and 2 licensing or administrative records.
Those records contain 4 Type A and 13 Type B deficiencies.
7 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 9
- Recorded deficiencies
- 17
- Type A deficiencies
- 4
- Type B deficiencies
- 13
- Substantiated complaints
- 6
- Repeated topics
- 4
More than the typical 7
4 in the last 12 months
Well above the typical 8
14 in the last 12 months
More than the typical 3
3 in the last 12 months
Well above the typical 5
11 in the last 12 months
More than the typical 3
5 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Staffing, personnel, and training
Cited in 3 reports, with 3 deficiencies in total.
Food service
Cited in 2 reports, with 2 deficiencies in total.
Medical and dental care
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations4 substantiated · 1 unsubstantiated · 0 unfounded · 4 cited · investigated over 2 visits
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87625(b)(3)
- Regulation authority
- CCR
What the official deficiency says
87625 Managed Incontinence (b) ...the licensee shall be responsible for...: (3) Ensuring that incontinent residents are kept clean and dry and that the facility remains free of odors from incontinence. This requirement was not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above by not ensuring Resident #1 (R1) was kept clean and dry which posed a potential risk to the Health, Safety, or Personal Rights of residents in care.
Official plan of correction
Licensee will conduct an in-service training on the cited section and submit to LPA by the POC due date.
Deadline recorded: Jul 20, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 20, 2026
Correction not verified in available records
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a) A plan... shall be developed... by compliance with the following: (4) The licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above by not assisting Resident #1 (R1) with medications which posed a potential risk to the Health, Safety, or Personal Rights of residents in care.
Official plan of correction
Licensee will conduct an in-service training on the cited section and submit to LPA by the POC due date.
Deadline recorded: Jul 20, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 20, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Jul 9, 2026 · Control 31-AS-20251203164348
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87464(f)(4)
- Regulation authority
- CCR
What the official deficiency says
87464 Basic Services (f) Basic services shall... include: (4) Personal assistance and care as needed by the resident ...with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications. This requirement was not met as evidenced by: Baed on interviews and record and video footage review, the licensee did not comply with the section cited above by staff improperly transferrring Resident #1 (R1) which posed a potential risk to the Health, Safety, or Personal Rights of persons in care.
Official plan of correction
Licensee to submit an in-service training on the cited section by the POC due date.
Deadline recorded: Jun 20, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 20, 2026
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 1569.625(b)(1)
- Regulation authority
- HSC
What the official deficiency says
§1569.625 Staff training; legislative findings; contents (b) (1) ... staff members... to receive appropriate training. This training shall consist of 40 hours of training. This requirement was not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above in all caregivers receiving insufficient training hours in 2025 which posed a potential risk to the Health, Safety, or Personal Rights of residents in care.
Official plan of correction
The licensee already issued sufficient training for all staff in February 2026. The licensee will submit an in-service training on the cited section by the POC due date.
Deadline recorded: Jun 20, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 20, 2026
Correction not verified in available records
Complaint
Allegations2 substantiated · 2 unsubstantiated · 0 unfounded · 2 cited · investigated over 2 visits
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage.... compliance with the following: (1) The licensee shall arrange... medical... care. This requirement was not met as evidenced by: Baed on interviews and record review, the licensee did not comply with the section cited above by not maintaining an ample supply of medication for Resident #1 (R1) which posed a potential risk to the Health, Safety, or Personal Rights of persons in care.
Official plan of correction
Licensee to submit an in-service training on the cited section by the POC due date.
Deadline recorded: Jun 20, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 20, 2026
Correction not verified in available records
Food serviceType B
- Official classification
- Type B
- Official code
- 87555(b)(29)
- Regulation authority
- CCR
What the official deficiency says
87555 General Food Service Requirements (b) The following food service requirements shall apply: (29) All equipment... shall be kept clean and maintained in good repair. This requirement was not met as evidenced by: Baed on interviews and observations, the licensee did not comply with the section cited above by not maintaining the toaster in good repair which led to staff using a dirty grill which posed a potential risk to the Health, Safety, or Personal Rights of persons in care.
Official plan of correction
Licensee replaced the broken toaster already. Licensee to submit an in-service training on the cited section by the POC due date.
Deadline recorded: Jun 20, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 20, 2026
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Jun 10, 2026 · Control 31-AS-20251117123125
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Licensing and administrationType B
- Official classification
- Type B
- Official code
- 1569.655
- Regulation authority
- HSC
What the official deficiency says
§1569.655 Increase in fee rates... 90 days’ written notice... (a) If a licensee... increases the rates of fees for residents... the licensee shall provide no less than 90 days’ prior written notice to the residents. This requirement was not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above by not providing a rent increase notice to Resident #1 (R1) at least 90 days prior to issuing a rent increase, which posed a potential risk to the Health, Safety, or Personal Rights to persons in care.
Official plan of correction
Licensee will conduct an in-service training on the cited section and submit to the LPA by the POC due date.
Deadline recorded: Feb 7, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 7, 2026
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Apr 17, 2026 · Control 31-AS-20251103130636
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(b)
- Regulation authority
- CCR
What the official deficiency says
87411 (b) Personnel Requirements -General - All persons who supervise employees or who supervise or care for residents shall be at least eighteen (18) years of age. Based on record review and interviews, the licensee did not comply with the above section through leaving Volunteer #1 (V1) to supervise residents without supervision which posed a potential risk to the Health, Safety, or Personal Rights to persons in care.
Official plan of correction
Licensee has removed V1 from the staffing schedule and confirmed that V1 only works in the office and no longer works behind the front desk. Deficiency cleared.
Deadline recorded: Dec 12, 2025. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Dec 4, 2025
Correction deadline recordedDeadline Dec 12, 2025
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Licensing and administrationType B
- Official classification
- Type B
- Official code
- 87207
- Regulation authority
- CCR
What the official deficiency says
87207 False Claims No licensee, officer or employee of a licensee shall make or disseminate any false or misleading statement regarding the facility or any of the services provided by the facility. This requirement was not met as evidenced by: Based on observations and interviews, the licensee did not comply with the section cited above by offering services on its brochure which it did not provide which posed a potential Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
The facility has removed all misleading brochures and will consult with LPA prior to producing another brochure. Deficiency is cleared at this time.
Deadline recorded: Jul 3, 2025. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Jun 26, 2025
Plan of correction recorded
Correction deadline recordedDeadline Jul 3, 2025
Complaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Background checksType A
- Official classification
- Type A
- Official code
- 87355(e)(1)
- Regulation authority
- CCR
What the official deficiency says
87355 Criminal Record Clearance (e) All individuals subject to a criminal record review ... shall prior to working... in a licensed facility: (1) Obtain a California clearance... as required by the Department. This requirement is not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section citedd above in one (01) staff member which poses an immediate Health, Safety, or Personal Rights risk to residents in care.
Official plan of correction
On 05/06/24, the criminal record clearance of the staff member in violation was approved by the Department. Deficiency cleared.
Deadline recorded: May 15, 2024. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before May 15, 2024
Correction deadline recordedDeadline May 15, 2024
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology