VALLEY SILVERTOWN

Official classification

Type B

Official code

87625(b)(3)

Regulation authority

CCR

What the official deficiency says

87625 Managed Incontinence (b) ...the licensee shall be responsible for...: (3) Ensuring that incontinent residents are kept clean and dry and that the facility remains free of odors from incontinence. This requirement was not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above by not ensuring Resident #1 (R1) was kept clean and dry which posed a potential risk to the Health, Safety, or Personal Rights of residents in care.

Official plan of correction

Licensee will conduct an in-service training on the cited section and submit to LPA by the POC due date.

Deadline recorded: Jul 20, 2026. A deadline is not proof that correction was completed.

Official classification

Type B

Official code

87465(a)(4)

Regulation authority

CCR

What the official deficiency says

87465 Incidental Medical and Dental Care (a) A plan... shall be developed... by compliance with the following: (4) The licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above by not assisting Resident #1 (R1) with medications which posed a potential risk to the Health, Safety, or Personal Rights of residents in care.

Official plan of correction

Licensee will conduct an in-service training on the cited section and submit to LPA by the POC due date.

Deadline recorded: Jul 20, 2026. A deadline is not proof that correction was completed.

Official classification

Type B

Official code

87464(f)(4)

Regulation authority

CCR

What the official deficiency says

87464 Basic Services (f) Basic services shall... include: (4) Personal assistance and care as needed by the resident ...with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications. This requirement was not met as evidenced by: Baed on interviews and record and video footage review, the licensee did not comply with the section cited above by staff improperly transferrring Resident #1 (R1) which posed a potential risk to the Health, Safety, or Personal Rights of persons in care.

Official plan of correction

Licensee to submit an in-service training on the cited section by the POC due date.

Deadline recorded: Jun 20, 2026. A deadline is not proof that correction was completed.

Official classification

Type B

Official code

1569.625(b)(1)

Regulation authority

HSC

What the official deficiency says

§1569.625 Staff training; legislative findings; contents (b) (1) ... staff members... to receive appropriate training. This training shall consist of 40 hours of training. This requirement was not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above in all caregivers receiving insufficient training hours in 2025 which posed a potential risk to the Health, Safety, or Personal Rights of residents in care.

Official plan of correction

The licensee already issued sufficient training for all staff in February 2026. The licensee will submit an in-service training on the cited section by the POC due date.

Deadline recorded: Jun 20, 2026. A deadline is not proof that correction was completed.

Official classification

Type B

Official code

87465(a)(1)

Regulation authority

CCR

What the official deficiency says

87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage.... compliance with the following: (1) The licensee shall arrange... medical... care. This requirement was not met as evidenced by: Baed on interviews and record review, the licensee did not comply with the section cited above by not maintaining an ample supply of medication for Resident #1 (R1) which posed a potential risk to the Health, Safety, or Personal Rights of persons in care.

Official plan of correction

Licensee to submit an in-service training on the cited section by the POC due date.

Deadline recorded: Jun 20, 2026. A deadline is not proof that correction was completed.

Official classification

Type B

Official code

87555(b)(29)

Regulation authority

CCR

What the official deficiency says

87555 General Food Service Requirements (b) The following food service requirements shall apply: (29) All equipment... shall be kept clean and maintained in good repair. This requirement was not met as evidenced by: Baed on interviews and observations, the licensee did not comply with the section cited above by not maintaining the toaster in good repair which led to staff using a dirty grill which posed a potential risk to the Health, Safety, or Personal Rights of persons in care.

Official plan of correction

Licensee replaced the broken toaster already. Licensee to submit an in-service training on the cited section by the POC due date.

Deadline recorded: Jun 20, 2026. A deadline is not proof that correction was completed.

Official classification

Type B

Official code

87555

Regulation authority

CCR

What the official deficiency says

87555 General Food Service Requirements (b) The following... shall apply: (17)...consultation services shall be provided... during at least one meal. A written record... shall be... kept on file in the facility. This requirement was not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above in not providing dietitian services which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

Licensee to provide proof of a scheduled appointment for dietitian services by the POC due date.

Deadline recorded: Apr 20, 2026. A deadline is not proof that correction was completed.

Official classification

Type B

Official code

1569.655

Regulation authority

HSC

What the official deficiency says

§1569.655 Increase in fee rates... 90 days’ written notice... (a) If a licensee... increases the rates of fees for residents... the licensee shall provide no less than 90 days’ prior written notice to the residents. This requirement was not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above by not providing a rent increase notice to Resident #1 (R1) at least 90 days prior to issuing a rent increase, which posed a potential risk to the Health, Safety, or Personal Rights to persons in care.

Official plan of correction

Licensee will conduct an in-service training on the cited section and submit to the LPA by the POC due date.

Deadline recorded: Feb 7, 2026. A deadline is not proof that correction was completed.

Official classification

Type B

Official code

87411(b)

Regulation authority

CCR

What the official deficiency says

87411 (b) Personnel Requirements -General - All persons who supervise employees or who supervise or care for residents shall be at least eighteen (18) years of age. Based on record review and interviews, the licensee did not comply with the above section through leaving Volunteer #1 (V1) to supervise residents without supervision which posed a potential risk to the Health, Safety, or Personal Rights to persons in care.

Official plan of correction

Licensee has removed V1 from the staffing schedule and confirmed that V1 only works in the office and no longer works behind the front desk. Deficiency cleared.

Deadline recorded: Dec 12, 2025. A deadline is not proof that correction was completed.

Official classification

Type A

Official code

87705(d)

Regulation authority

CCR

What the official deficiency says

87705 Care of Persons with Dementia - (d) The licensee shall ensure that the facility has an auditory device... to monitor exits on exterior doors... accessible to those residents who may be at risk for elopement This requirement was not met as evidenced by: Based on observations and interviews, the licensee did not comply with the section cited above in leaving the roof accesible and unlocked which posed an immediate risk to the Health, Safety, or Personal Rights to persons in care.

Official plan of correction

Licensee installed a lock during today's visit. Deficiency cleared.

Deadline recorded: Dec 5, 2025. A deadline is not proof that correction was completed.

Official classification

Type A

Official code

87468.1(a)(6)

Regulation authority

CCR

What the official deficiency says

87468.1 Personal Rights of Residents in All Facilities (a) Residents... shall have... the following personal rights: (6) To leave or depart the facility at any time and to not be locked into any room, building, or on facility premises by day or night. This requirement was not met as evidenced by: Based on observations and interviews, the licensee did not comply with the section cited above in locking the northern emergency exit to the assembly point which posed an immediate risk to the Health, Safety, or Personal Rights to persons in care.

Official plan of correction

Licensee removed the lock on the emergency exit during today's visit. Deficiency cleared.

Deadline recorded: Dec 5, 2025. A deadline is not proof that correction was completed.

Official classification

Type A

Official code

1569.72(c)

Regulation authority

HSC

What the official deficiency says

§1569.72 Bedridden residents - (c) ... bedridden persons may be admitted to, and remain in, residential care facilities for the elderly that secure and maintain an appropriate fire clearance. This requirement was not as evidenced by: Based on record review and interviews, the licensee did not comply with the above section in allowing Resident #1 (R1) to reside in a room not designated for bedridden residents which posed an immediate risk to the Health, Safety, or Personal Rights to persons in care.

Official plan of correction

Licensee acquired a new LIC 602 for Resident #1 (R1) showing they are non-ambulatory. Deficiency cleared.

Deadline recorded: Dec 5, 2025. A deadline is not proof that correction was completed.

Official classification

Type B

Official code

1569.683(a)

Regulation authority

HSC

What the official deficiency says

§1569.683 Eviction notices... (a) In addition... (4) The following statement: " In order to evict a resident ...the... facility... must file an unlawful detainer action in superior court and receive a written judgment. This requirement was not met as evidenced by: Based on record review and interviews, the licensee did not comply with the section cited above in the eviction notice of Resident #2 (R2) which posed a potential risk to the Health, Safety, or Personal Rights to persons in care.

Official plan of correction

Licensee has revoked the eviction notice and will review the cited sectio and re-submit the eviction properly.

Deadline recorded: Dec 12, 2025. A deadline is not proof that correction was completed.

Official classification

Type B

Official code

87405(d)(2)

Regulation authority

CCR

What the official deficiency says

87405 Administrator - Qualifications and Duties (d) The administrator shall have the qualifications specified in Sections 87405(d)(1) through (7)... (2) Knowledge of and ability to conform to the applicable laws, rules and regulations. This requirement was not met as evidenced by: Based on record review and interviews, the licensee did not comply with the section cited above in issuing a misleading notice to residents which posed a potential risk to the Health, Safety, or Personal Rights to persons in care.

Official plan of correction

Licensee reviewed the cited section and issued a written statement confirming understanding of the deficient area. Deficiency cleared.

Deadline recorded: Dec 12, 2025. A deadline is not proof that correction was completed.

Official classification

Type B

Official code

87207

Regulation authority

CCR

What the official deficiency says

87207 False Claims No licensee, officer or employee of a licensee shall make or disseminate any false or misleading statement regarding the facility or any of the services provided by the facility. This requirement was not met as evidenced by: Based on observations and interviews, the licensee did not comply with the section cited above by offering services on its brochure which it did not provide which posed a potential Health, Safety, or Personal Rights risk to persons in care.

Official plan of correction

The facility has removed all misleading brochures and will consult with LPA prior to producing another brochure. Deficiency is cleared at this time.

Deadline recorded: Jul 3, 2025. A deadline is not proof that correction was completed.

Official classification

Type B

Official code

87412(a)

Regulation authority

CCR

What the official deficiency says

(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above by not providing the licensee's employee file for audit during today's inspection which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 01/27/2025 Plan of Correction Licensee has agreed to submit proof of complete file to the Department by the POC due date.

Official classification

Type A

Official code

87355(e)(1)

Regulation authority

CCR

What the official deficiency says

87355 Criminal Record Clearance (e) All individuals subject to a criminal record review ... shall prior to working... in a licensed facility: (1) Obtain a California clearance... as required by the Department. This requirement is not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section citedd above in one (01) staff member which poses an immediate Health, Safety, or Personal Rights risk to residents in care.

Official plan of correction

On 05/06/24, the criminal record clearance of the staff member in violation was approved by the Department. Deficiency cleared.

Deadline recorded: May 15, 2024. A deadline is not proof that correction was completed.