Resident rights
Cited in 6 reports, with 7 deficiencies in total.
Jul 28, 2026Nov 14, 2024May 22, 2024May 14, 2024Mar 12, 2024Sep 29, 2023
5527 LAUREL CANYON BLVD, Valley Village CA 91607
100 bedsLatest official report Jul 28, 2026Licensed
The available records show 24 Type A and 29 Type B deficiencies for this facility.
No later report is available, so the records do not show what happened afterward.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 80 reports for this facility: 28 inspections, 52 complaint investigations, and 0 licensing or administrative records.
Those records contain 24 Type A and 29 Type B deficiencies.
1 deficiencies have explicit official correction or clearance evidence in the loaded records.
More than the typical 7
6 in the last 12 months
Well above the typical 8
4 in the last 12 months
Well above the typical 3
2 in the last 12 months
Well above the typical 5
2 in the last 12 months
Well above the typical 3
2 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 6 reports, with 7 deficiencies in total.
Jul 28, 2026Nov 14, 2024May 22, 2024May 14, 2024Mar 12, 2024Sep 29, 2023
Cited in 2 reports, with 2 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
(c) Any suspected physical abuse that does not result in serious bodily injury of an elder or dependent adult shall be reported… within twenty-four (24) hours as required by Welfare and Institutions Code Section 15630(b)(1). This requirement was not met as evidenced by: Based on record review, the Licensee did not comply with the above cited section as the Department did not receive notification of R1’s sexual abuse within 24 hours which poses a potential health, safety, and personal rights risk to persons in care.
The Licensee will review reporting requirements and submit a statement of understanding to CCLD by POC due date.
Deadline recorded: Aug 4, 2026. A deadline is not proof that correction was completed.
(a) Each licensee shall furnish to the licensing agency... (1) A written report shall be submitted to the licensing agency... within seven days of the occurrence … (D) Any incident which threatens the welfare, safety or health of any resident, …, or unexplained absence of any resident. This requirement was not met as evidenced by: Based on interview and record review, the Licensee did not comply with the section cited above as the Licensee did not provide CCL notification of the incident which posed/poses a potential health, safety, and/or personal rights risk to residents in care.
The Licensee will update staff training on reporting requirements and provide documentation and submit a statement of understanding by POC due date.
Deadline recorded: Oct 29, 2025. A deadline is not proof that correction was completed.
87609(b)(3) Allowable Health Conditions and the Use of Home Health Agencies (b) Incidental medical care... (3) The licensee informs the home health agency of any duties the regulations prohibit facility staff from performing...This requirement is not met as evidenced by: Based on interviews and records review, the licensee did not comply with the section cited above. Facility staff performed wound care treatment to R1’s pressure injury, which posed an immediate health and safety risk to residents in care.
The licensee will submit planon how facility will ensure staff do not perform treatment which requires an appropriately skilled professional. Submit proof to CCL by POC due date
Deadline recorded: Oct 23, 2024. A deadline is not proof that correction was completed.
87631Healing Wounds(a) Except... the licensee shall be permitted... a resident who has a healing wound...(3) Residents with a stage 1 or 2 pressure injury...an appropriately skilled... (B) All aspects... documented in the resident's file.This requirement is not met as evidenced by: Based on records review, the licensee did not comply with the section cited above. There were no home health logs or staff notes available for R1 at the facility, which posed an immediate health and safety risk to residents in care.
The licensee will plan how facility will ensure all aspects of care by home health and staff are documented. Submit proof to CCL by POC due date
Deadline recorded: Oct 23, 2024. A deadline is not proof that correction was completed.
87615Prohibited Health Conditions (a) Persons who require health services for or have a health condition...shall not be admitted or retained in a residential care facility for the elderly: (5) Residents who depend on others to perform...This requirement is not met as evidenced by: Based on records review, the licensee did not comply with the section cited above. Facility admitted and retained R1 who had no capacity for self-care, without submitting an exception request for the prohibited health condition, which posed an immediate health and safety risk to residents in care.
The licensee will submit a plan how facility will ensure that exception requests will be submitted for residents with a prohibited health condition. Submit proof to CCL by POC due date
Deadline recorded: Oct 23, 2024. A deadline is not proof that correction was completed.
87465 Incidental Medical and Dental Care (h) The following requirements shall apply to medications which are centrally stored: (6) The licensee shall be responsible for assuring that a record of centrally stored prescription medications for each resident is maintained for at least one year... This requirement is not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above as the licensee failed to keep medication records for R1, which posed a potential health and safety risk to residents in care.
Licensee will submit a Plan of Action, documenting how the facility will maintain medication records. Submit plan to CCL on or before 5/22/2024.
Deadline recorded: May 22, 2024. A deadline is not proof that correction was completed.
87412 Personnel Records (h) All personnel records shall be retained for at least three (3) years following termination of employment. This requirement is not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above as the licensee failed to keep personnel records for S1 and S2, which posed a potential health and safety risk to residents in care.
Licensee will submit a Plan of Action, documenting how the facility will maintain personnel records of ex-employees. Submit plan to CCL on or before 5/22/2024.
Deadline recorded: May 22, 2024. A deadline is not proof that correction was completed.
Storage Space: Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients. This requirement is not met as evidenced by: Based on observations, licensee did not comply with section above by not ensuring detergents, cleaning solutions and scissors are kept inaccessible to residents. This poses an immediate risk to residents in care.
Administrators agreed to provide in service training to staff and discuss with residents the importance of keeping personal items, which pose a dangerous to clients when accessible before POC due date.
Deadline recorded: Mar 13, 2024. A deadline is not proof that correction was completed.
Personal Rights: Except for children’s..., each client shall have personal rights which include, but are not limited to, the following: (2) To be accorded safe, healthful and comfortable accommodations...and equipment to meet his/her needs.This requirement is not met as evidenced by: Based on record review and interviews, licensee did not comply with section above. R1's prescription order dated on 12/14/2023 and _____ for new wheelchair was not processed in a timely manner. This poses a potential risk to residents in care.
Administrators agreed to follow up with medical supply company by upcoming Friday and have proof of outcome or resolution to R1 needs before POC due date
Deadline recorded: Mar 29, 2024. A deadline is not proof that correction was completed.
(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (2) Request a transfer of a criminal record clearance as specified in Section 87355(c) or Per record review, Virginia Sumulong, aslo known as Virginia De Los Reyes, hired on 9/18/23, has been employed and present at the facility and has not been associated to the facility until it was brought to the Admnistrator's attention today-10/5/23. CIVIL PENALTIES of $500 were assessed
The Licensee will ensure that all staff, volunteers or individuals who are subject to a criminal record clearance have received a criminal record clearance and are associated to the facility prior to being present at the facility at all times. Virginia Sumulong was associated to the facility under the name of Virginia De Los Reyes through Guardian during the visit today. ***corrected at the time of the visit****
Deadline recorded: Oct 6, 2023. A deadline is not proof that correction was completed.
87217 (g)(1) Safeguards for Resident Cash, Personal Property, and Valuables. Each licensee shall maintain adequate safeguards and accurate records of cash resources and valuables entrusted to his care, including, but not limited to the following...the resident's signature or mark, or responsible party's full signature...This requirement was not met. Based on record review, no residents’ signatures were observed on the LIC 405 ledgers, which is inconsistent with the facility's policies and procedures. The licensee failed to maintain adequate safeguards and accurate records of cash resources and valuables entrusted to their care, which poses a potential health and safety danger to persons in care.
Effective immeadiatly as 09/29/2023: Licensee must maintain a current and accurate account of resident's cash resource by using a ledger (LIC405) for each resident with income, disbursement, and balance with date of transaction, description and signature of the resident and the office representative involved with the transaction. The “petty cash” slips used need to be replaced with a “cash receipt”.
Deadline recorded: Oct 16, 2023. A deadline is not proof that correction was completed.
Section 87216 (1) Bonding- Each licensee, other..., shall file or have on file with the licensing agency a copy of a bond issued by a surety company to the State of California as principal. The amount of the bond shall be in accordance with the …schedule. This reuirement was not met. Based on record review, the facility failed to maintain sufficient surety bond coverage to safeguard the residents’ resources. The current $11,000 surety bond coverage is not sufficient and needs to be increased for the amount that is being safeguarded. which poses a potential health and safety danger to persons in care.
Licensee will submit proof of the amount increase of surety bond per the set schedule to CCLD office by 10/16/2023.
Deadline recorded: Oct 16, 2023. A deadline is not proof that correction was completed.
387217 (c) (1) Safeguards for Resident Cash, Personal Property, and Valuables-Every facility shall account for any cash resources entrusted to the care or control of the licensee or facility staff, (1) Cash resources include … and personal and incidental need allowances from funding sources such as SSI/SSP. This requirement was not met. Based on record review, the withdrawals are not supported, and the facility is to refund the residents accordingly. The documentation submitted and reviewed disclosed that the facility mishandled some of the residents’ funds.
Licensee is to refund the residents’ accounts for the amount as listed for each of the sixteen (16) residents. Proof of the refund (copies of cashed checks by residents) must be submitted to the CCLD office by 10/16/2023.
Deadline recorded: Oct 16, 2023. A deadline is not proof that correction was completed.
87465 Incidental Medical and Dental Care (a)(6) When requested by the prescribing physician or the Department, a record of dosages of medications which are centrally stored shall be maintained by the facility. Based on evidence gathered through a medication audit, the licensee did not comply with the section cited above as R1 did not have their medication centrally stored which poses a potential health, safety and personal rights risk to person in care.
Administrator will conduct a medication audit for all resident medication which should be accurate and centrally stored. Admininstrator will come up with a plan to check medication is accurate and centrally stored.
Deadline recorded: Jul 21, 2023. A deadline is not proof that correction was completed.
(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in two (2) out of five (5) restrooms where the hot water temperature measured above 120 degree F, which poses an immediate health and safety risk to persons in care.
POC Due Date: 01/04/2023 Plan of Correction The Administrator agreed to do the following: 1. Staff will adjust the water tank by the end of the day. 2. Keep a water temperature for four (4) rooms (two upstairs, two downstairs) for three days. Submit the water temperature log no later than 1/11/2023.
(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above, as the laundry rooms on the 1st and 2nd floor were unlocked and there were cleaning supplies and laundry detergent accessible to clients in care, which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 01/04/2023 Plan of Correction The Administrator agreed to do the following: 1. Items were locked during today's visit. Plan of Correction met at this time.
The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. (1) Floor surfaces in bath, laundry and kitchen areas shall be maintained in a clean, sanitary, and odorless condition. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above, as the laundry room flooring on the 2nd floor was unclean, which poses a potential health and safety risk to persons in care.
POC Due Date: 01/09/2023 Plan of Correction The Administrator agreed to do the following: 1. Clean the flooring on the second floor of the laundry room. Submit photographc proof of completion by 1/9/2023
87411(a) Personnel requirements – General. Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement is not met as evidenced by: Based on information received, the licensee did not comply with the section cited above, as the facility experienced an incident where there were no staff present in the facility for approximately one-hour, if not longer, which posed an immediate health and safety risk to residents in care.
The Administrator agreed to do the following: 1. Submit an updated staffing schedule. Submit a Statement of Understanding, demonstrating how the facility will maintain adequate staffing to meet the needs of the residents and conduct emergency protocol training pertaining to staffing and call offs. Submit proof to CCL by 9/12/2022. An Immediate $500 Civil Penalty was issued during today’s visit.
Deadline recorded: Sep 12, 2022. A deadline is not proof that correction was completed.
87303-Maintenance and Operation: (a) The facility shall be clean, safe, sanitary and in good repair at all times. This requirement is not met as evidence by: Based on observation, and interviews: During the physical plant inspection, LPA Urena observed holes in the hallways’ walls and ceilings, as well in residents’ rooms 23 and 20, with some wiring exposed. which poses a potential Health, Safety, and Personal rights risk for persons in care.
Licensee will repair the holes in the hallways’ ceiling and walls, and the holes in all residents’ rooms on the first and second floor. Pictures of the hallway and each bedrooms’ walls and ceilings should be submitted as proof correction. This POC has been cleared as of today’s visit.
Deadline recorded: Apr 12, 2022. A deadline is not proof that correction was completed.
Deficiency Dismissed Type B 04/12/2022 Section Cited CCR 87303(a)
87411(f) Personnel Requirements - General. Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than six (6) months prior to or seven (7) days after employment or licensure. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in four out of ten staff (S1, S2, S4, S5), which poses a potential health and safety risk to residents in care.
The Administrator has agreed to do the following: 1. Obtain the health screenings for the four staff, and submit to CCL by 4/22/2022.
Deadline recorded: Apr 22, 2022. A deadline is not proof that correction was completed.
87411(c)(1) Personnel Requirements - General. Staff providing care shall receive appropriate training in first aid from persons qualified by such agencies as the American Red Cross. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in three out of ten staff (S2, S3, S5), which poses a potential health and safety risk to residents in care.
The Administrator has agreed to do the following: 1. Obtain the valid first aid certification forms for the three staff, and submit to CCL by 4/22/2022.
Deadline recorded: Apr 22, 2022. A deadline is not proof that correction was completed.
87465(a)(4) Incidental Medical and Dental Care. The licensee shall assist residents with self-administered medications as needed. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in one out of nine residents (R5), which poses an immediate health and safety risk to residents in care.
The Administrator has agreed to do the following: 1. Locate the medication for Resident #5. Inform CCL when this has happened, but no later than 4/7/2022.
Deadline recorded: Apr 7, 2022. A deadline is not proof that correction was completed.
87463(c) Reappraisals. The licensee shall arrange a meeting with the resident, the resident’s representative, if any, appropriate facility staff ... when there is significant change in the resident’s condition, or once every 12 months, whichever occurs first ... This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in four out of nine residents (R1, R2, R3, R4), which poses a potential health and safety risk to residents in care.
The Administrator has agreed to do the following: 1. Complete the updated appraisals for the four residents, and submit proof of completion to CCL by 4/22/2022.
Deadline recorded: Apr 22, 2022. A deadline is not proof that correction was completed.
87468(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations.. and equipment. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPAs observation, the licensee did not comply with the section cited above, as the facility does not currently have a sufficient 30-Day supply of PPE gear, which poses a potential personal rights risk to persons in care.
POC Due Date: 02/02/2022 Plan of Correction The Licensee has agreed to do the following: 1.The facility will review their Mitigation Plan submitted to CCLD, and implement all practices adhering to directives given by the Department and the California Department of Public Health as it relates to visitation during COVID-19.
87211(a)(2) Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (2) Occurrences, such as epidemic outbreaks.. which threaten the welfare, safety or health of residents, personnel or visitors, shall be reported within 24 hours either by telephone or facsimile to the licensing agency and to the local health officer when appropriate. This requirement is not met as evidenced by: Deficient Practice Statement Based on interviews, the licensee did not comply with the section cited above, as the facility failed to report between five (5) to six (6) COVID cases within 24 hours to the licensing agency, which poses a potential health and safety risk to residents in care.
POC Due Date: 02/02/2022 Plan of Correction The Licensee has agreed to do the following: 1.Submit an incident report pertaining to each COVID case the facility has had for the past month. 2.Submit a statement of understating and reviewal of section 87211(a)(2).
87355(e)(2) Criminal Record Clearance. (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (2) Request a transfer of a criminal record clearance as specified in Section 87355(c) This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above, as S3 and S4 have not been associated to the facility, which poses an immediate health and safety risk to residents in care.
POC Due Date: 01/27/2022 Plan of Correction The Licensee has agreed to do the following: 1. Ensure that S1 and S2 are associated to the facility prior to allowing S1 and S2 to return to work. S1 and S2 will not work at the facility until proof of association is obtained.
87303(e)(2) Maintenance and Operation (e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on LPAs observation and interviews, the licensee failed to ensure hot water temperature measured within 105 to 120 degrees Fahrenheit to residents in care due to the facility’s water heater being in need of repairs, which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 01/28/2022 Plan of Correction The Licensee has agreed to do the following: 1. Submit proof of repairs to the facility's water heater. 2. Submit a five (5) day log on hot water temperature.
Deficiency Dismissed Type A Section Cited CCR 87303(e)(2)
87468.1(a)(11) Personal Rights of Residents in All Facilities: (a) Residents in..facilities for the elderly shall have..personal rights:(11)To have their visitors..permitted to visit privately.. This requirement is not met as evidenced by: Deficient Practice Statement Based on interviews and LPAs observation, the Licensee did not comply with the section cited above, as the facility failed to ensure that residents in residential care where allowed to have their visitors with restrictions in accordance with PIN 22-040-ASC, which poses a potential health and safety risk to residents in care.
POC Due Date: 01/31/2022 Plan of Correction No visitation signs were removed during today’s visit. The Licensee has agreed to do the following: 1. All staff will review PIN 22-04-ASC issued on 01/18/2022, and submit staff log to CCLD. 2.Facilty will continue to allow visitation following the updated CDSS PIN, and apply updated changes.
87355(e)(2) Criminal Record Clearance. (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (2) Request a transfer of a criminal record clearance as specified in Section 87355(c) This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above, as S1 and S2 have not been associated to the facility, which which poses an immediate health and safety risk to residents in care.
The Executive Director Tillman Pink agreed to do the following: 1. Ensure that S1 and S2 are associated to the facility prior to allowing S1 and S2 to return to work. S1 and S2 will not work at the facility until proof of association is obtained.
Deadline recorded: Dec 21, 2021. A deadline is not proof that correction was completed.
874069A) Administrator Certification Requirements. (a) All individuals shall be residential care facility for the elderly certificate holders prior to being employed as an administrator. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above, as the current Administrator Certificate for the current Administrator on file is expired, which poses a potential health and safety risk to residents in care.
The Administrator agreed to do the following: 1. Identify a current Administrator; submit the required documents to CCL by 12/31/2021
Deadline recorded: Dec 31, 2021. A deadline is not proof that correction was completed.
87355(e)(2) Criminal Record Clearance. (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (2) Request a transfer of a criminal record clearance as specified in Section 87355(c) This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above, as S1 and S2 have not been associated to the facility since 08/04/21 (S1) and 04/10/20 (S2), which which poses an immediate health and safety risk to residents in care.
The Executive Director Tillman Pink agreed to do the following: 1. Ensure that S1 and S2 are associated to the facility prior to allowing S1 and S2 to return to work. S1 and S2 will not work at the facility until proof of association is obtained.
Deadline recorded: Dec 17, 2021. A deadline is not proof that correction was completed.
1569.69(a)(1) Employees assisting residents with self-administration of medication; training requirements. ... The employee shall complete 24 hours of initial training. ...16 hours of hands-on shadowing training... and 8 hours of other training or instruction ... This requirement is not met as evidenced by: Based on the investigation, the licensee did not comply with the section cited above, as staff failed to complete all required medication training prior to assisting residents with the self-administration of medication for R1, which poses an immediate health and safety risk to residents in care.
S1 and S2 are no longer employed with this community. Facility has ensured that staff complete medication training prior to assisting residents with the self-administration of medication. Plan of Correction met.
Deadline recorded: Nov 9, 2021. A deadline is not proof that correction was completed.
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
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