Dementia care
Cited in 2 reports, with 2 deficiencies in total.
ATRIA SANTA CLARITA
24431 LYONS AVE, Santa Clarita CA 91321
160 bedsLatest official report Aug 18, 2026Licensed
Additional info
- Telephone
- (661) 254-9933
- Licensee
- ARHC SVSCLSA01 TRS LLC; ATRIA MANAGEMENT CO LLC
- Administrator
- TRACEY PAULK
- Contact
- TRACEY PAULK
- License first date
- Feb 2, 2015
- License effective date
- Feb 2, 2015
- District office
- WOODLAND HILLS S.RO · (818) 596-4334
- Regional office
- 31
- Clients served
- 935 - ELDERLY
Summary
The available records show 10 Type A and 6 Type B deficiencies for this facility.
- Most recent inspection
- Aug 18, 2026
- Most recent deficiency
- Jul 16, 2026
2 later reports, from Jul 28, 2026 through Aug 18, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 43 reports for this facility: 10 inspections, 33 complaint investigations, and 0 licensing or administrative records.
Those records contain 10 Type A and 6 Type B deficiencies.
3 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 10
- Recorded deficiencies
- 16
- Type A deficiencies
- 10
- Type B deficiencies
- 6
- Substantiated complaints
- 9
- Repeated topics
- 2
More than the typical 7
3 in the last 12 months
Well above the typical 8
4 in the last 12 months
Well above the typical 3
2 in the last 12 months
More than the typical 5
2 in the last 12 months
Well above the typical 3
2 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Resident rights
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 3 cited · investigated over 4 visits
Administrator qualificationsType A
- Official classification
- Type A
- Official code
- 87405(h)(5)
- Regulation authority
- CCR
What the official deficiency says
Administrator - Qualifications and Duties...(h) The administrator shall...(5) Provide or ensure the provision of services to the residents with appropriate regard for the residents' physical and mental well-being and needs, including those services identified in the residents' Pre-Admission Appraisals, …and Reappraisal. This requirement is not met as evidenced by; The Executive Director failed to take responsibility to ensure provision of services to R1 and to provide appropriate services identifies in R1’s appraisal/reappraisal. This poses an immediate risk to residents health and safety.
Official plan of correction
The Administrator will read Title 22 regulations, 87405 - Administrator Qualifications and Duties and submit to LPA in writing the regulations were read and understood.
Deadline recorded: Jul 17, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 17, 2026
Correction not verified in available records
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87464(a)(g)
- Regulation authority
- CCR
What the official deficiency says
Reappraisals...(a)The pre-admission appraisal…shall be updated in writing as frequently as necessary or once every 12 months, whichever occurs first, to note significant changes in condition, and to keep the appraisal accurate. The resident appraisal as frequently as necessary to ensure (g) The licensee shall ensure corresponding changes are made in the care and supervision provided to resident. This requirement is not met as evidenced by; staff failed to update changes are made in care and supervision as required. This poses an immediate health and safety risk to residents in care,
Official plan of correction
ED will discuss with corporate and legal regarding the plan of corrections for the citation issued. LPA informed ED, that by 07/30/2026, a definitive plan needs to be submitted in writing to LPA, the facility's intervention plan for residents involving reappraisals for high fall risks and two person assist will be created and implemented. A copy of the plan needs to be submitted to LPA. If additional time is needed, the Administrator will email LPA for more time.
Deadline recorded: Jul 17, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 17, 2026
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(8)
- Regulation authority
- CCR
What the official deficiency says
(a)Residents in all residential care facilities for the elderly shall have all of the following personal rights: (8) To have their representatives regularly informed by the licensee of activities related to care or services, including ongoing evaluations, as appropriate to their needs. This requirement is not met as evidenced by; Based on interviews and record review, facility did not meet with R1 or RP to discuss the details behind the most recent rate increase which poses a potential health safety and personal rights risk to residents in care.
Official plan of correction
Licensee will meet with R1 or their responsible party to discuss the recent changes. Licensee will review regulation and submit a written letter stating they have conducted their meeting and reviewed regulations.
Deadline recorded: Jan 9, 2026. A deadline is not proof that correction was completed.
Citation dismissed - not a correctionOn Jan 9, 2026
Deficiency Dismissed Type B 01/09/2026 Section Cited CCR 87468.1(a)(8)
Plan of correction recorded
Correction deadline recordedDeadline Jan 9, 2026
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Jul 16, 2026 · Control 31-AS-20250122155506
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
Additional Personal Rights of Residents in Privately Operated Facilities: (a)...residents in privately operated residential care facilities for the elderly shall have …the following personal rights: (4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers qualifications, and competency ...This requirement was not met, evidenced by, based on the investigator Torre, R1 was considered a fall risk, and no new corrective action and/or care plan was implemented to address the recurrent falls.This a health and safety risk to residents in care.
Official plan of correction
Executive Director will discuss with corporate and legal team in regards to training for staff and the Resident Services Director. The ED will notify LPA by the COB 10/31/2025, the exact specifics of training, and date and time.If further time is needed to accomplish the POC, the ED will remain in communication with LPA. Submit training documents of the topics, and staff attending.
Deadline recorded: Oct 31, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 31, 2025
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Jul 16, 2026 · Control 31-AS-20250122155506
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Jul 16, 2026 · Control 31-AS-20250122155506
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Licensing and administrationType A
- Official classification
- Type A
- Official code
- 1569.312(e)
- Regulation authority
- HSC
What the official deficiency says
Every facility required to be licensed under this chapter shall provide at least the following basic services: (e) Monitoring the activities of the residents while they are under the supervision of the facility to ensure their general health, safety, and well being This requirement is not met as evidenced by: based on interviews during today's visit, (R1) walked out the front door of the memory care unit without staff awrare. This is an immediate health and safety risk to residents in care.
Official plan of correction
Administrator and Supervisor from the memory care unit, will conduct an in-service training to all staff regarding how to safeguard residents from eloping from memory care. POC cleared during the visit, training was already conducted.
Deadline recorded: Aug 22, 2024. A deadline is not proof that correction was completed.
Official record says corrected or clearedRecorded in report dated Aug 21, 2024
Plan of correction recorded
Correction deadline recordedDeadline Aug 22, 2024
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
Dementia careType A
- Official classification
- Type A
- Official code
- 87705(j)
- Regulation authority
- CCR
What the official deficiency says
Care of Persons with Dementia: (j)The licensee shall have an auditory device or other staff alert feature to monitor exits, if exiting presents a hazard to any resident. This requirement was not met, evidenced by; based on interviews and information obtained R1 is diagnosed with dementia, and eloped from the facility on (3) different occasions. This is an immediate health and safety risk to residents in care.
Official plan of correction
The Executive Director, will email LPA by 5pm on 05/31/2024, informing LPA that she has contacted there legal team regarding the plan of correction that is required for today's citation and civil penalty. The ED will have (2) weeks from 05/31/2024, to submit the POC to LPA regarding's today's citation.
Deadline recorded: May 31, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 31, 2024
Correction not verified in available records
Inspection
Dementia careType A
- Official classification
- Type A
- Official code
- 87705(j)
- Regulation authority
- CCR
What the official deficiency says
Care of Persons with Dementia: (j)The licensee shall have an auditory device or other staff alert feature to monitor exits, if exiting presents a hazard to any resident. This requirement was not met, evidenced by; based on interviews and information obtained R1 is diagnosed with dementia, and eloped from the facility and returned by the police. This is an immediate health and safety risk to residents in care.
Official plan of correction
Executive Director will contact LPA by 5pm on 03/15/2024, to discuss a plan of action on how they will prevent R1 from eloping again and other residents who are diagnosed with dementia and living in assisted living.
Deadline recorded: Mar 15, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 15, 2024
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
Maintenance and Operation: (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement was not met evidenced by, based on today's interviews, it was reported the resident's pendents were not working for (4) days. This is a potential health and safety risk to residents in care.
Official plan of correction
POC cleared -- documentation was provided the computer system was replaced.
Deadline recorded: Jan 23, 2024. A deadline is not proof that correction was completed.
Citation dismissed - not a correctionOn Jan 23, 2024
Deficiency Dismissed Type B 01/23/2024 Section Cited CCR 87303(a)
Official record says corrected or clearedOn or before Jan 23, 2024
Correction deadline recordedDeadline Jan 23, 2024
Complaint
No deficiencies recorded in this report
Inspection
Medication handling and storageType A
- Official classification
- Type A
- Official code
- 87465(c)(2)
- Regulation authority
- CCR
What the official deficiency says
Incident Medical/Dental Care. (c) If the resident's physician has stated in writing that the resident is unable to determine his/her own need for nonprescription PRN medication...facility staff..shall be permitted to assist... (2) Once ordered by the physician the medication is given according to the physician's directions. This requirement was not met, evidenced by, staff did not administer the medication according to doctor's orders. This a health and safety risk to residents in care.
Official plan of correction
Resident Services Director reported to LPA that a medication in-service started 04/06/2023 and other dates are scheduled for additional training. LPA requested copies of the 1st training that was conducted on 04/06/2023. POC cleared during today's visit.
Deadline recorded: Apr 10, 2023. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Apr 7, 2023
Correction deadline recordedDeadline Apr 10, 2023
Complaint
Allegations2 substantiated · 5 unsubstantiated · 0 unfounded · 2 cited · investigated over 4 visits
No deficiencies recorded in this reportComplaint
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Mar 18, 2023 · Control 31-AS-20210510084331
Licensing and administrationType A
- Official classification
- Type A
- Official code
- 1569.312(e)
- Regulation authority
- HSC
What the official deficiency says
Every facility required to be licensed under this chapter shall provide at least the following basic services: (e) Monitoring the activities of the residents while they are under the supervision of the facility to ensure their general health, safety, and well-being. This requirement is not met as evidenced by: Based on IB investigator's interview and record review, licensee did not ensure to supervise/monitor the resident to ensure R1's health safety and wellbeing. R1 fell and sustain injuries due to lack of proper supervision/monitoring. This poses an immediate health and safety risk to residents in care.
Official plan of correction
Executive Director agreed to agreed to submit a Statement of Understanding and step by step plan to avoid similar issues from happening again regarding meeting basic care needs of the residents and will submit to CCL on or before the POC date.
Deadline recorded: Oct 31, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 31, 2022
Correction not verified in available records
Dementia careType A
- Official classification
- Type A
- Official code
- 87705(c)(4)
- Regulation authority
- CCR
What the official deficiency says
(4) There is an adequate number of direct care staff to support each resident’s physical, social, emotional, safety and health care needs as identified in his/her current appraisal. This requirement is not met as evidenced by: Based on IB investigator interview and record review, licensee failed to ensure that there is sufficient staff to care for R1 based on R1's current appraisal. This poses an immediate health and safety risk to the residents in care.
Official plan of correction
Cleared during visit. LPA record review and recent interview with staff revealed that the staff is sufficient at this time.
Deadline recorded: Oct 31, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 31, 2022
Correction not verified in available records
Complaint
Allegations2 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87463(a)(b)
- Regulation authority
- CCR
What the official deficiency says
87463 Reappraisals (a)…The reappraisals shall document changes in the resident's physical, medical, mental, and social condition…(b) The licensee shall immediately bring any such changes to the attention of the resident's physician and his family or responsible person. This requirement is not met as evidenced by; Based on record reviews, the family AND physician were not notified in writing of the change in level of care which poses a potential health, safety and personal rights risk to residents in care.
Official plan of correction
The Licensee will review regulation and submit a written letter certifying that, moving forward, they will ensure to follow and adhere to CCR Title 22 87463 Reappraisals; The written letter must be sent to the LPA by the POC due date. Furthermore, the facility will make any necessary adjustments in fees charged and provide a copy of any adjustments to the LPA by the POC due date.
Deadline recorded: Oct 24, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 24, 2022
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Oct 17, 2022 · Control 31-AS-20220829113112
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 4 unsubstantiated · 0 unfounded · 1 cited · investigated over 3 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Jun 29, 2022 · Control 31-AS-20220315143212
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87465(a)(1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This requirement is not met as evidenced by: Based on medication review, the licensee did not comply with the section cited above as the facility did not ensure that medications were given as prescribed which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
Administrator will schedule medication training for all staff with an approved vendor. Training will need to be scheduled within 24 hours and completed by 6/07/2022. Administrator will provide a copy of the scheduled training to the LPA after scheduling.
Deadline recorded: May 25, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 25, 2022
Correction not verified in available records
Complaint
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is met as evidenced by; Based on interviews, record review and observations, the licensee did not comply with the section cited above as the door was left in disrepair while the room was occupied by a resident which poses a potential Health, Safety, or Personal Rights risk to residents in care.
Official plan of correction
Licensee/adminsitrator shall review California Code of Regulations Title 22 section 87303 and submit a written plan to ensure that the facility is in good repair at all times.
Deadline recorded: May 27, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 27, 2022
Correction not verified in available records
Complaint
No deficiencies recorded in this report
Complaint
Part of the complaint whose outcome is recorded on Jun 29, 2022 · Control 31-AS-20220315143212
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Mar 18, 2023 · Control 31-AS-20210510084331
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Mar 18, 2023 · Control 31-AS-20210510084331
No deficiencies recorded in this reportComplaint
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 9 unsubstantiated · 0 unfounded · investigated over 3 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Feb 22, 2022 · Control 31-AS-20220121083121
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Feb 22, 2022 · Control 31-AS-20220121083121
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 1569.269(a)(10)
- Regulation authority
- HSC
What the official deficiency says
Enumerated rights; severability - (10) To be free from neglect, financial exploitation, involuntary seclusion, punishment, humiliation, intimidation, and verbal, mental, physical, or sexual abuse. This requirement is not met as evidenced by: Based on LPA interview, the licensee failed to ensure that R1's personal rights was observed and respected by the staff. This poses an immediate safety and personal righs risk to the resident in care.
Official plan of correction
Facility staff agreed to inform the Executive director to train all staff regarding residents' personal rights and submit a copy of proof of training including but not limited staff attendace to CCL on or before the POC date.
Deadline recorded: Jan 31, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 31, 2022
Correction not verified in available records
Complaint
Allegations2 substantiated · 5 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87211 Reporting Requirements (a) (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D).. Any incident which threatens the welfare, safety or health of any resident....This requirement is not met as evidenced by: Based on record review and interviews, the licensee did not file an incident report and did not notify the resident’s responsible party. This poses a potential health safety risk to residents in care.
Official plan of correction
Executive Director will provide training to staff for reporting requirements. Proof of completion of trainings will be submitted by e-mail by the plan of correction due date.
Deadline recorded: Jan 13, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 13, 2022
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Part of the complaint whose outcome is recorded on Jan 3, 2022 · Control 31-AS-20211020154028
No deficiencies recorded in this reportComplaint
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology