BEST ELDER CARE

37620 SIMI STREET, Palmdale CA 93552

Facility 197603599 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Oct 9, 2025Licensed

Additional info

Telephone: (661) 878-8105
Licensee: IGID SENIOR CARE, INC.
Administrator: IGID, FABIOLA
Contact: IGID, FABIOLA
License first date: Nov 7, 2001
License effective date: Nov 7, 2001
District office: WOODLAND HILLS S.RO · (818) 596-4334
Regional office: 31
Clients served: 935 - ELDERLY

Summary

The available records show 4 Type A and 3 Type B deficiencies for this facility.

Most recent inspection: Oct 9, 2025
Most recent deficiency: Oct 15, 2024

1 later report, on Oct 9, 2025, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean

Type A: Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B: Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 1,564 Los Angeles County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 9 reports for this facility: 6 inspections, 3 complaint investigations, and 0 licensing or administrative records.

Those records contain 4 Type A and 3 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections: 6
Recorded deficiencies: 7
Type A deficiencies: 4
Type B deficiencies: 3
Substantiated complaints: 3
Repeated topics: 0

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Sep 3, 2024Complaint

Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 2 cited

Resident rightsType A

Official classification: Type A
Official code: 87468.1(a)(3)
Regulation authority: CCR

What the official deficiency says

(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (3) To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature... This requirement is not met as evidenced by: Based on interviews, the licensee did not comply with the section cited above as S2 confirmed they took R1's walker to teach to them a lesson which poses an immediate Health, Safety or Personal Rights risk to residents in care.

Official plan of correction

The Administrator will conduct in service training on the cited regulation 87468.1 Personal Rights of Residents in All Facilities and provide a staff sign in sheet by POC due date 09/04/2024 and provide copy to LPA.

Deadline recorded: Sep 4, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded

Correction deadline recordedDeadline Sep 4, 2024

Correction not verified in available records

View official report

Resident rightsType B

Official classification: Type B
Official code: 87468(a)(1)
Regulation authority: CCR

What the official deficiency says

Personal Rights of Residents in All Facilities-To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement was not met as evidenced by: Based on interviews conducted it was revealed that S2 engaged in an argument with R1 and S2 confirms their voice was " a little bit loud " , which posed a personal rights violation to residents in care.

Official plan of correction

The Administrator will have in service training for how their staff are required to de-escalate a situation with a resident. Administrator will provide a copy of the sign in sheet and the training material used. POC due date 09/20/2024 and provide copy to LPA.

Deadline recorded: Sep 20, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded

Correction deadline recordedDeadline Sep 20, 2024

Correction not verified in available records

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View official source

Sep 23, 2022Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Health conditions and treatmentsType A

Official classification: Type A
Official code: 87470(c)(1)(F)
Regulation authority: CCR

What the official deficiency says

87470(c) Infection Control Requirements shall be developed by the licensee... (1) The Infection Control Plan shall include: (F) Staff shall demonstrate knowledge... appropriate to the job assigned and... This requirement is not met as evidenced by: Based on an interview with the Administrator, the licensee/administrator stated that during a previous visit conducted by the credible witness, staff did not comply with the section cited above by not wearing masks, which poses and immediate Health and Safety and personal rights risk to persons in care.

Official plan of correction

Licensee/Administrator agreed to provide in house training with all staff regarding Infection Control Requirements and COVID Protocol. A written statement signed by all staff regarding such training shall be emailed to LPA no later than 09/24/22.

Deadline recorded: Sep 24, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded

Correction deadline recordedDeadline Sep 24, 2022

Correction not verified in available records

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Aug 21, 2022Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Resident rightsType A

Official classification: Type A
Official code: 87217(g)(B)
Regulation authority: CCR

What the official deficiency says

87217 Safeguards for Resident Cash, Personal Property, and Valuables: (g) Each licensee shall maintain... accurate records of cash resources... including, but not limited to...: (B) An acceptable receipt where purchases are made for the resident, from his account, is the store receipt. This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above as the facility did not maintain accurate records of cash resources and receipts which poses an immediate Health, Safety or Personal Rights risk to residents in care.

Official plan of correction

The Administrator will review Section 87217 (g)(B) and will inform in writing explaining how they will ensure to follow Title 22 Regulations with regards to maintaining adequate safeguards and accurate records of cash resources, i.e,. store receipts.

Deadline recorded: Aug 22, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded

Correction deadline recordedDeadline Aug 22, 2022

Correction not verified in available records

View official report

View official source

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology