BEST ELDER CARE
37620 SIMI STREET, Palmdale CA 93552
6 bedsLatest official report Oct 9, 2025Licensed
Additional info
- Telephone
- (661) 878-8105
- Licensee
- IGID SENIOR CARE, INC.
- Administrator
- IGID, FABIOLA
- Contact
- IGID, FABIOLA
- License first date
- Nov 7, 2001
- License effective date
- Nov 7, 2001
- District office
- WOODLAND HILLS S.RO · (818) 596-4334
- Regional office
- 31
- Clients served
- 935 - ELDERLY
Summary
The available records show 4 Type A and 3 Type B deficiencies for this facility.
- Most recent inspection
- Oct 9, 2025
- Most recent deficiency
- Oct 15, 2024
1 later report, on Oct 9, 2025, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 1,564 Los Angeles County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 9 reports for this facility: 6 inspections, 3 complaint investigations, and 0 licensing or administrative records.
Those records contain 4 Type A and 3 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 6
- Recorded deficiencies
- 7
- Type A deficiencies
- 4
- Type B deficiencies
- 3
- Substantiated complaints
- 3
- Repeated topics
- 0
More than the typical 4
1 in the last 12 months
Well above the typical 1
0 in the last 12 months
Most this size have none
0 in the last 12 months
Most this size have none
0 in the last 12 months
Most this size have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(d)
- Regulation authority
- CCR
What the official deficiency says
(d) There shall be lamps or light appropriate for the use of each room and sufficient to ensure the comfort and safety of all persons in the facility. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation the licensee did not comply with the section cited above in 2 out of 2 objects which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 10/29/2024 Plan of Correction Licensee will ensure that proper lighting is available both in resident's rooms and bathrooms.
Dementia careType B
- Official classification
- Type B
- Official code
- 87705(k)
- Regulation authority
- CCR
What the official deficiency says
(k) The following initial and continuing requirements must be met for the licensee to utilize delayed egress devices on exterior doors or perimeter fence gates: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in one out of one objects which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 10/29/2024 Plan of Correction Licensee will ensure that the one door lock is fixed and is properly functioning.
Background checksType A
- Official classification
- Type A
- Official code
- 87355(e)(2)
- Regulation authority
- CCR
What the official deficiency says
e) All individuals subject to a criminal record review...shall prior to working, residing or volunteering in a licensed facility: (2) Request a transfer of a criminal record clearance as specified in Section 87355(c) or... This requirement is not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above as the facility did request a transfer of a criminal record clearances for two(2) staff which poses an immediate Health, Safety or Personal Rights risk to residents in care.
Official plan of correction
The administrator will remove staff #1 (S1) and Staff #2 (S2) and not allow them to return to the facility until association or requested transfer is complete. The adminsitrator will submit an updated LIC500 and a screen grap of the facility roster on Guardian by POC due date 09/04/2024.
Deadline recorded: Sep 4, 2024. A deadline is not proof that correction was completed.
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(3)
- Regulation authority
- CCR
What the official deficiency says
(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (3) To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature... This requirement is not met as evidenced by: Based on interviews, the licensee did not comply with the section cited above as S2 confirmed they took R1's walker to teach to them a lesson which poses an immediate Health, Safety or Personal Rights risk to residents in care.
Official plan of correction
The Administrator will conduct in service training on the cited regulation 87468.1 Personal Rights of Residents in All Facilities and provide a staff sign in sheet by POC due date 09/04/2024 and provide copy to LPA.
Deadline recorded: Sep 4, 2024. A deadline is not proof that correction was completed.
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468(a)(1)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in All Facilities-To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement was not met as evidenced by: Based on interviews conducted it was revealed that S2 engaged in an argument with R1 and S2 confirms their voice was " a little bit loud " , which posed a personal rights violation to residents in care.
Official plan of correction
The Administrator will have in service training for how their staff are required to de-escalate a situation with a resident. Administrator will provide a copy of the sign in sheet and the training material used. POC due date 09/20/2024 and provide copy to LPA.
Deadline recorded: Sep 20, 2024. A deadline is not proof that correction was completed.
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Health conditions and treatmentsType A
- Official classification
- Type A
- Official code
- 87470(c)(1)(F)
- Regulation authority
- CCR
What the official deficiency says
87470(c) Infection Control Requirements shall be developed by the licensee... (1) The Infection Control Plan shall include: (F) Staff shall demonstrate knowledge... appropriate to the job assigned and... This requirement is not met as evidenced by: Based on an interview with the Administrator, the licensee/administrator stated that during a previous visit conducted by the credible witness, staff did not comply with the section cited above by not wearing masks, which poses and immediate Health and Safety and personal rights risk to persons in care.
Official plan of correction
Licensee/Administrator agreed to provide in house training with all staff regarding Infection Control Requirements and COVID Protocol. A written statement signed by all staff regarding such training shall be emailed to LPA no later than 09/24/22.
Deadline recorded: Sep 24, 2022. A deadline is not proof that correction was completed.
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87217(g)(B)
- Regulation authority
- CCR
What the official deficiency says
87217 Safeguards for Resident Cash, Personal Property, and Valuables: (g) Each licensee shall maintain... accurate records of cash resources... including, but not limited to...: (B) An acceptable receipt where purchases are made for the resident, from his account, is the store receipt. This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above as the facility did not maintain accurate records of cash resources and receipts which poses an immediate Health, Safety or Personal Rights risk to residents in care.
Official plan of correction
The Administrator will review Section 87217 (g)(B) and will inform in writing explaining how they will ensure to follow Title 22 Regulations with regards to maintaining adequate safeguards and accurate records of cash resources, i.e,. store receipts.
Deadline recorded: Aug 22, 2022. A deadline is not proof that correction was completed.
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology