GLEN TERRA ASSISTED LIVING

917 N LOUISE STREET, Glendale CA 91207

Facility 197609005 · RESIDENTIAL CARE ELDERLY (740)

155 bedsLatest official report Apr 14, 2026Licensed

Additional info
Licensee
ALF MANAGEMENT GROUP, INC.
Administrator
CARLOS LARA
Contact
CARLOS LARA
License first date
Aug 2, 2017
License effective date
Aug 2, 2017
District office
WOODLAND HILLS S.RO · (818) 596-4334
Regional office
31
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 6 Type A and 11 Type B deficiencies for this facility.

Most recent inspection
Sep 21, 2025
Most recent deficiency
Mar 18, 2026

1 later report, on Apr 14, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.

In the available public five-year record, CCLD published 44 reports for this facility: 9 inspections, 35 complaint investigations, and 0 licensing or administrative records.

Those records contain 6 Type A and 11 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
9

More than the typical 7

2 in the last 12 months

Recorded deficiencies
17

Well above the typical 8

4 in the last 12 months

Type A deficiencies
6

More than the typical 3

0 in the last 12 months

Type B deficiencies
11

Well above the typical 5

4 in the last 12 months

Substantiated complaints
6

More than the typical 3

2 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Admission, assessment, and evictionType B
Official classification
Type B
Official code
87463(a)
Regulation authority
CCR

What the official deficiency says

87463-Reappraisals- (a)The pre-admission appraisal, as specified in Section 87457, Pre-Admission Appraisal, shall be updated, in writing as frequently as necessary or once every 12 months, whichever occurs first,......This requirement is not met as evidenced by: Based on record review and interviews the licensee did not comply with the section cited above by not updating R1's Appraisal Needs and Services upon observing change in condition which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

Executive Director agreed to complete and update Appraisal Needs and Services Plan for all the residents and provide training to all staff to meet all residents needs accordingly. The proof of completion should be communicated with LPA via e-mail by the POC due date.

Deadline recorded: Sep 25, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Sep 25, 2025
Correction not verified in available records
View official report
Incident reportingType B
Official classification
Type B
Official code
87211(a)(1)
Regulation authority
CCR

What the official deficiency says

Requirements (a) Each licensee shall furnish to the licensing agency such reports... (1) A written report shall be submitted to the licensing agency and to the person... ... any of the events specified in (A), (B) & (D)... This requirement is not met as evidenced by: Based on interviews and record reviews, conducted by LPA, the licensee did not comply with the section cited above by failing to notify CCLD regarding R1's hospitalization on 03/11/2025, which poses a potential health and safety risk to persons in care.

Official plan of correction

Licensee shall ensure a written report is submitted to the licensing agency and to the person responsible for the resident within seven (7) days of the occurrence of any of the events. R1's incident report shall be submitted to LPA by POC date.

Deadline recorded: Sep 25, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Sep 25, 2025
Correction not verified in available records
View official report
Inspection
Incident reportingType B
Official classification
Type B
Official code
87211(a)(1)(B)
Regulation authority
CCR

What the official deficiency says

Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. This report shall include the resident's name, age, sex and date of admission; date and nature of event; attending physician's name, findings, and treatment, if any; and disposition of the case. (B) Any serious injury as determined by the attending physician and occurring while the resident is under facility supervision. This requirement is not being met as evidenced by: LPA observed during complaint investigation that Special Incident was not submitted for resident #1 fall and hospitalization.

Official plan of correction

Administrator will ensure that special incident reports are submitted to community care licensing as required. Adminstrator will conduct staff training regarding reporting requirements and will submit proof of training to LPA by POC due date.

Deadline recorded: Dec 9, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 9, 2022
Correction not verified in available records
View official report
Inspection
Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(e)(2)
Regulation authority
CCR

What the official deficiency says

(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above Room 406 water temperture in bathroom sink measure 104.9 and in room #307 the sink in living room measure 103.5 which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/12/2022 Plan of Correction Licensee will adjust water temperture and send proof of correction and certify that water temperture is within range by POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Food serviceType A
Official classification
Type A
Official code
87555(b)(8)
Regulation authority
CCR

What the official deficiency says

(b) The following food service requirements shall apply: (8) All food shall be of good quality. Commercial foods shall be approved by appropriate federal, state and local authorities. Food in damaged containers shall not be accepted, used or retained. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensse did not comply with the above. LPA and Staff observed spoiled lemons in lemon box and stale lettuce and celery which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/12/2022 Plan of Correction Licensee will discard old stale vegtables and replace if necessary with fresh ones and send proof to LPA by POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Food serviceType A
Official classification
Type A
Official code
87555(b)(26)
Regulation authority
CCR

What the official deficiency says

(b) The following food service requirements shall apply: (26) Supplies of nonperishable foods for a minimum of one week and perishable foods for a minimum of two days shall be maintained on the premises. This requirement is not met as evidenced by: Deficient Practice Statement Based on observati some cans of non perisible food had expired which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/12/2022 Plan of Correction Licensee will inspect all non perisible food and discard expired ones and replace if neccesary and send proof to LPA as POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the two double doors which house the dumpsters are unattached at the frames which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 09/11/2022 Plan of Correction Licensee will repair or replace the doors that house the dumpster bins and send photo as proof to LPA by POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(e)(2)
Regulation authority
CCR

What the official deficiency says

87303 Maintenance and Operation (e)Water supplies and plumbing fixtures shall be maintained as follows: (2)(2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degree C) and not more than 120 degree F (49 degree C). The requirement was not met as evidenced by LPA observation, LPA inspected RM#111, #120 and #214 and hot water was measured between 122.6 to 124.7 which posed an immediate risk to the residents in care

Official plan of correction

The administrator will fix the hot water temperature immediately and send the hot water log to LPA for seven days on 04/05/22 via fax

Deadline recorded: Mar 30, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 30, 2022
Correction not verified in available records
View official report
Inspection
Resident rightsType A
Official classification
Type A
Official code
87468.1(a)(2)
Regulation authority
CCR

What the official deficiency says

87468.1 Personal Rights of Residents in all Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful andcomfortable accommodations, furnishings and equipment. This requirement is not met as evidence by: Based on observation licensee is not ensuring receptionist is wearing a face mask at all times which poses an immediate personal rights, health, and safety risk to persons in care. *Civil Penalities for Repeat Violation were assess in the amount of $250.*

Official plan of correction

Administrator will ensure all staff are following COVID 19 recommendations and guidelines per state mandates at all times. Administrator will certify with LIC 9098 and

Deadline recorded: Oct 6, 2021. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Oct 6, 2021
Correction not verified in available records
View official report
1 complaint has no published investigation report

The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.

  • Sep 29, 2021 · Control 28-AS-20210412091729

    Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology