Licensing and administration
Cited in 4 reports, with 4 deficiencies in total.
SONRISA VILLA INC.
708 E. 5TH ST., Holtville CA 92250
175 bedsLatest official report Mar 25, 2026Licensed
Additional info
- Telephone
- (760) 756-3285
- Licensee
- SONRISA VILLA INC.
- Administrator
- OSCAR CHAVEZ
- Contact
- OSCAR CHAVEZ
- License first date
- Sep 7, 2021
- License effective date
- Sep 7, 2021
- District office
- SAN DIEGO RO · (619) 767-2300
- Regional office
- 08
- Clients served
- 935 - ELDERLY, 983 - RCFE / DEMENTIA
Summary
The available records show 10 Type A and 17 Type B deficiencies for this facility.
- Most recent inspection
- Feb 11, 2026
- Most recent deficiency
- Feb 11, 2026
1 later report, on Mar 25, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 2 Imperial County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 51 reports for this facility: 24 inspections, 27 complaint investigations, and 0 licensing or administrative records.
Those records contain 10 Type A and 17 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 24
- Recorded deficiencies
- 27
- Type A deficiencies
- 10
- Type B deficiencies
- 17
- Substantiated complaints
- 12
- Repeated topics
- 4
More than the typical 3
12 in the last 12 months
Most this size have none
17 in the last 12 months
Most this size have none
8 in the last 12 months
Most this size have none
9 in the last 12 months
Most this size have none
5 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Dementia care
Cited in 2 reports, with 2 deficiencies in total.
Facility condition and maintenance
Cited in 2 reports, with 2 deficiencies in total.
Resident rights
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Licensing and administrationType A
- Official classification
- Type A
- Official code
- 1569.2(c)
- Regulation authority
- HSC
What the official deficiency says
Health and Safety Code section 1569.2(c) provides: (c) " Care and supervision " means the facility assumes responsibility for, or provides or promises to provide in the future, ongoing assistance with... taking medications. The requirement was not met as evidenced by Department observations & interviews. Medication servies were not rendered to to 16 of 76 residents in care which posed a potential health and safety risk to the persons in care.
Official plan of correction
On 01/10/2026 the Department issued a Temporary Suspension Order and installed a Temproary Manager to oversee operations. TM reported medications have been refilled for residents in care and re-trained Medtech staff.
Deadline recorded: Feb 11, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 11, 2026
Correction not verified in available records
Not classified in the sourceType B
- Official classification
- Type B
- Official code
- 80087(a)
- Regulation authority
- CCR
What the official deficiency says
(a) The facility shall be clean, safe, sanitary and in good repair at all times for the safety and well-being of clients, employees and visitors. This requirement was not met as evidenced by the Department's observations & interviews. The facilities bedbug infestation posed a health and safety risk to 76 of 76 persons in care.
Official plan of correction
On 01/10/2026 the Department issued a Temporary Suspension Order and installed a Temproary Manager to oversee operations. TM reported fumigation services for the extermination of bedbugs have been initiated.
Deadline recorded: Feb 25, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 25, 2026
Correction not verified in available records
Complaint
Allegations3 substantiated · 0 unsubstantiated · 0 unfounded · 3 cited
Licensing and administrationType A
- Official classification
- Type A
- Official code
- 87213
- Regulation authority
- CCR
What the official deficiency says
The licensee shall have a financial plan that conforms to the requirements of Section 87155, Application for License, and that assures sufficient resources to meet operating costs for care of residents; shall maintain adequate financial records... This requirement was not met as evidenced by the Department's records review observation & staff interviews. The Licensee's financial plan was insufficient which posed a health & safety risk to 76 of 76 persons in care.
Official plan of correction
On 01/10/2026 the Department issued a Temporary Suspension Order (TSO) and installed a Temporary Manager to oversee facility operations.
Deadline recorded: Feb 11, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 11, 2026
Correction not verified in available records
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(8)
- Regulation authority
- CCR
What the official deficiency says
Additional Personal Rights of Residents in Privately Operated Facilities (a) ...residents shall have all of the following personal rights:(8) To be free from neglect, financial exploitation... This requirement was not met as evidenced by the Department's observations & interviews. The facility's mismanagement of P & I funds and record keeping posed a health & safety risk to 76 of 76 persons in care.
Official plan of correction
On 01/10/2026 the Department issued a Temporary Suspension Order and installed a Temporary Manager to oversee the facility operations.
Deadline recorded: Feb 11, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 11, 2026
Correction not verified in available records
Not classified in the sourceType B
- Official classification
- Type B
- Official code
- 1569.65(c)
- Regulation authority
- HSC
What the official deficiency says
Increase in fee rates for elderly residents; 90 days’ written notice... If a licensee increases rates...Welfare and Institutions Code, the licensee shall meet the requirements for SSI/SSP rate increases, as prescribed by law. This requirement was not met as evidenced by the Department's observations and interviews. The Licensee attempted to increase fee rates which posed a health & safety risk for 76 of 76 persons in care.
Official plan of correction
On 01/10/2026 the Department issued a Temporary Suspension Order and installed a Temporary Manager to oversee facility operations.
Deadline recorded: Feb 11, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 11, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Not classified in the sourceType B
- Official classification
- Type B
- Official code
- 80087(a)(1)
- Regulation authority
- CCR
What the official deficiency says
The facility shall be clean, safe, sanitary and in good repair at all times for the safety and well-being of clients, employees and visitors. The licensee shall take measures to keep the facility free of flies and other insects. Based on records reviews, staff did not address the bug infestation on 1 out of 79 residents in care which posed a potential health risk to 1 of 79 residents in care.
Official plan of correction
Facility threw mattressess and cleaned rooms with chemichals.
Deadline recorded: Jan 23, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 23, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Not classified in the sourceType A
- Official classification
- Type A
- Official code
- 1569.317
- Regulation authority
- HSC
What the official deficiency says
Absentee notification plan for missing residents. Every residential care facility...issues that arise when a resident is missing from the facility...Section 1569.80. The plan shall include... requirement that an administrator of the facility, or his or her designee, inform the resident’s authorized representative when that resident is missing from the facility and the circumstances in which an administrator of the facility, or his or her designee, shall notify local law enforcement when a resident is missing from the facility. This requirement is not met as evidenced by: Based on interviews and record review, the licensee did not follow their Absentee Notification Plan for 1 out of 79 [R1] residents, which posed an immediate health and safety risk to residents in care.
Official plan of correction
Licensee will have staff trained regarding Absentee notification plan for missing residents by a vendor. Licensee will submit proof of scheduled training date by POC due date. In addition, the training will be submitted within 2 weeks. An immediate civil penatly was assessed.
Deadline recorded: Jan 9, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 9, 2026
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Licensing and administrationType A
- Official classification
- Type A
- Official code
- 1569.58
- Regulation authority
- HSC
What the official deficiency says
Persons prohibited from being a licensee, owning beneficial interest in licensed facility, or holding certain positions... for reinstatement. Engaged in conduct that is inimical to the health...welfare, or safety...receiving services from the facility, or ...State of California This requirement is not met as evidenced by: Based on interviews and record review, the licensee's staff engaged in conduct inimical in 1 out of 30 [S1] staff, which posed an immediate health and safety risk to evident in care.
Official plan of correction
Staff was terminated. POC corrected.
Deadline recorded: Jan 9, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 9, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(15)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in All Facilities. Residents in all residential care facilities for the elderly shall have all of the following personal rights: To send and receive unopened correspondence in a prompt manner. This requirement is not met as evidenced by: Based on interviews and record review, the licensee did not ensure 1 out of 100 [R1] resident received their correspondence unopened and in a prompt manner, which posed a potential Personal Rights risk to residents in care.
Official plan of correction
The Manager stated they will be using a package delivery form and have residents sign once they obtain their package. The Manager also stated she will conduct in-service training on the form and ensure packages are delivered unopened and in a prompt manner. Manager will submit proof of training. POC due date 10/30/24.
Deadline recorded: Oct 30, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 30, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on May 22, 2024 · Control 08-AS-20231205162201
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)(D)
- Regulation authority
- HSC
What the official deficiency says
A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence........(D) Any incident which threatens the welfare, safety or health of any resident, such as psychological abuse of a resident by staff or other residents, or unexplained absence of any resident. Based on interviews and records review, the Licensee did not submit an incident report to the Department regarding AWOL of R1 & R2. This poses an potential safety risk to 101 of 101 residents in care. Basic services shall at a minimum include: Care and supervision ... " Care and supervision " means the facility assumes responsibility for, or provides or promises to provide in the future, ongoing assistance with activities of daily living without which the resident’s physical health, mental health, safety, or welfare would be endangered. This requirement was not met as evidenced by: Based on interviews, R1 and R2 eloped due to facility staff’s lack of supervision. This posed an immediate safety risk to two residents in care.
Official plan of correction
Manager will provide training to staff about reporting requirements and wil submit proof of training to LPA Ramirez by POC due date. Manager will create an absentee notification plan and provide training to staff about absentee notification plan. Manager will submit proof of training to LPA Ramirez by POC due date.
Deadline recorded: Jan 5, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 5, 2024
Correction not verified in available records
Complaint
Allegations6 substantiated · 1 unsubstantiated · 0 unfounded · investigated over 3 visits
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Not classified in the sourceType B
- Official classification
- Type B
- Official code
- 80087(c)(a)
- Regulation authority
- CCR
What the official deficiency says
c) All outdoor and indoor passageways, stairways, inclines, ramps, open porches and other areas of potential hazard shall be kept free of obstruction.(a)The facility shall be clean, safe, sanitary and in good repair at all times for the safety and well-being of clients, employees and visitors. This requirement was not met as evidenced by: Based on observation review, the licensee did not ensure that patio was safe, or sanitary condition, which posed an immediate Health, Safety and Personal Rights Risk to person in care. Safety risk residents in care.
Official plan of correction
Licensee will maintain facility patio by keeping it free and clear of debris, wooden benches in good repair, gardening tools locked up and exposed wires covered. LPA Observed corrections on February 3, 2023
Deadline recorded: Aug 24, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 24, 2023
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Aug 24, 2023 · Control 08-AS-20221103085230
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Aug 24, 2023 · Control 08-AS-20221103085230
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87305(a)- The facility shall be clean, safe, sanitary and in good repair at all times. This requirement was not met, as evidenced by: based on observations and interviews, licensee did not maintain elevator in good repair. This posed a potential safety risk to 37 of 102 residents in care.
Official plan of correction
Faclity representative agreed they will submit a written plan for obtaining elevator repair or replacement, with estimated completion dates and cost details, by POC date. Currently 37 residents are on second floor.
Deadline recorded: Jul 31, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 31, 2023
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(e)(6)
- Regulation authority
- CCR
What the official deficiency says
87303(e)(6)- Maintenance and Operations - Toilet ...facilties shall be maintained in operating condition. This requirement was not met, as evidenced by: based on observations and interviews, one toilet was non-operational. This posed a potential health risk to 102 residents in care.
Official plan of correction
Facility representative agreed they will submit proof of toilet repair invoice and photo of repaired toilet in common area downstairs bathroom, by POC date.
Deadline recorded: Jul 31, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 31, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Fire safety and emergency preparednessType A
- Official classification
- Type A
- Official code
- 87203
- Regulation authority
- CCR
What the official deficiency says
87203 Fire Safety: " All facilities shall be maintained in conformity with the regulations adopted by the State Fire Mashall for the protection of life and property against fire... " This requirement was not met as evidenced by: Based on photographic evidence, records, and interviews, Licensee did not maintain the facility in conformity with fire regulations, which posed an immediate safety risk to 83 of 83 residents in care.
Official plan of correction
By time of CCLD's visit, Licensee had removed chain and padlock from the front door and completed written corrective counseling with S1 and S2, removing the immediate safety threat. Licensee shall arrange retraining for remaining staff on fire safety requirements, taught by a third-party source, and submit training sign-in sheet(s) to LPA by the POC due date.
Deadline recorded: Mar 18, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 18, 2022
Correction not verified in available records
5 complaints have no published investigation report
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
- Jun 10, 2026 · Control 08-AS-20250528091618
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
- Jan 30, 2026 · Control 08-AS-20250604112725
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
- Aug 13, 2025 · Control 08-AS-20250114152122
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
- Aug 13, 2025 · Control 08-AS-20250327083935
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
- Aug 12, 2025 · Control 08-AS-20250117093727
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology