Facility condition and maintenance
Cited in 2 reports, with 2 deficiencies in total.
18888 BOLLINGER CANYON RD, San Ramon CA 94583
110 bedsLatest official report Jun 4, 2026Licensed
The available records show 1 Type A and 11 Type B deficiencies for this facility.
No later report is available, so the records do not show what happened afterward.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 35 Contra Costa County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 20 reports for this facility: 8 inspections, 12 complaint investigations, and 0 licensing or administrative records.
Those records contain 1 Type A and 11 Type B deficiencies.
1 deficiencies have explicit official correction or clearance evidence in the loaded records.
Fewer than the typical 9
1 in the last 12 months
More than the typical 7
6 in the last 12 months
About the same as most this size
1 in the last 12 months
Well above the typical 4
5 in the last 12 months
Well above the typical 1
2 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 2 reports, with 2 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in having 2 pairs of unlocked scissors in a common area unattended and stainless steel cleaner in residents available laundry rooms which poses an immediate safety risk to persons in care.
POC Due Date: 01/26/2026 Plan of Correction Items removed POC clear
(1) Staff providing care shall receive appropriate training in first aid from persons qualified by such agencies as the American Red Cross. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 4 out of 5 staff records review not having valid first aid which poses a potential safety and personal rights risk to persons in care.
POC Due Date: 02/10/2026 Plan of Correction By POC facility agrees to have all required staff complete first aid training and update their files and notify CCLD
(a) The total daily diet shall be of the quality and in the quantity necessary to meet the needs of the residents an shall meet the Recommended Dietary Allowances of the Food and Nutrition Board of the National Research Council. All food shall be selected, stored, prepared and served in a safe and healthful manner. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in having food improperly stored throughout the kitchen which poses a potential health and personal rights risk to persons in care.
POC Due Date: 02/10/2026 Plan of Correction By POC Facility agrees to have all kitchen staff retake state approved food handlers/ expectation training, develop an after meal kichen checklist, and notify CCLD
(b) Each resident's record shall contain at least the following information: This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in resident files being incomplete which poses a potential health, safety or personal rights risk to persons in care.
POC Due Date: 03/01/2024 Plan of Correction By POC date Executive Director agrees to review all files and ensure that they are complete and self certify to CCLD
87211 Reporting Requirements (g) The licensee shall notify the Department, in writing, within thirty (30) days of the hiring of a new administrator. The notification shall include the following: (1) Name and residence and mailing addresses of the new administrator. (2) Date he/she assumed his/her position. (3) Description of his/her background and qualifications, including documentation of required education and administrator certification. (A) A photocopy of the documentation is acceptable. Based on record review conducted, Executive Director has been working at the facility since 1/15/2022 but failed to notify CCL which poses a potential risk to health and safety of clients under care.
By POC, Executive Director will send to CCL all required documents per Sec 87211(g).
Deadline recorded: Aug 3, 2023. A deadline is not proof that correction was completed.
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
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