Facility condition and maintenance
Cited in 2 reports, with 2 deficiencies in total.
BROOKDALE SAN RAMON
18888 BOLLINGER CANYON RD, San Ramon CA 94583
110 bedsLatest official report Jun 4, 2026Licensed
Additional info
- Telephone
- (925) 831-3964
- Licensee
- SUMMERVILLE AT COBBCO INC; EMERITUS CORPORATION
- Administrator
- FEASTER, NIARE DAWN
- Contact
- FEASTER, NIARE DAWN
- License first date
- Mar 19, 2014
- License effective date
- Mar 19, 2014
- District office
- OAKLAND ASC · (510) 286-4201
- Regional office
- 15
- Clients served
- 935 - ELDERLY
Summary
The available records show 1 Type A and 11 Type B deficiencies for this facility.
- Most recent inspection
- Jan 26, 2026
- Most recent deficiency
- Jun 4, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 35 Contra Costa County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 20 reports for this facility: 8 inspections, 12 complaint investigations, and 0 licensing or administrative records.
Those records contain 1 Type A and 11 Type B deficiencies.
1 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 8
- Recorded deficiencies
- 12
- Type A deficiencies
- 1
- Type B deficiencies
- 11
- Substantiated complaints
- 6
- Repeated topics
- 3
Fewer than the typical 9
1 in the last 12 months
More than the typical 7
6 in the last 12 months
About the same as most this size
1 in the last 12 months
Well above the typical 4
5 in the last 12 months
Well above the typical 1
2 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Food service
Cited in 2 reports, with 2 deficiencies in total.
Staffing, personnel, and training
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations1 substantiated · 4 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visit This requirement is not met as evidenced by: Based on LPAs interview licensee did not comply with the section above by not cleaning a residents microwave which allowed maggots to form which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
The facility agrees to review the regulation and submit a letter of self certification along with the updated housekeeping check list to CCLD by POC date.
Deadline recorded: Jun 18, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 18, 2026
Correction not verified in available records
Complaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 2 cited
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87625(b)(3)
- Regulation authority
- CCR
What the official deficiency says
(b)In addition .. the licensee shall be responsible for the following: (3) Ensuring that incontinent residents are kept clean and dry... from incontinence. This requirement was not met as evidence by: Based on interview with staff (S1-S10), the licensee did not comply with the section cited above in residents not being kept clean and dry from incontinence which poses a potential personal rights risk to persons in care.
Official plan of correction
By POC date Health and Wellness Director agrees to submit a memo reminding staff of incontinent practices and provide a copy to CCLD
Deadline recorded: Oct 14, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 14, 2025
Correction not verified in available records
Food serviceType B
- Official classification
- Type B
- Official code
- 87555(a)
- Regulation authority
- CCR
What the official deficiency says
(a)The total daily diet shall ...be selected, stored, prepared and served in a safe and healthful manner. This requirement was not met as evidence by: Based on observation, the licensee did not comply with the section cited above in having improperly stored and expired food in the kitchen which poses a potential personal rights risk to persons in care.
Official plan of correction
By POC date Executive Director agrees to conduct a training regarding food storage and cleanliness procedures and notify CCLD
Deadline recorded: Oct 14, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 14, 2025
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
(a) The facility shall be ...in good repair at all times...for the safety and well-being of residents... This requirement is not met as evidence by: Based on interviews the facility did not comply with the section cited above by the southside elevator going in and out of service over the last few years which poses a potential safety and personal rights risk to residents in care.
Official plan of correction
By POC facility agrees to submit documents for the work being done and notify CCLD of the completed repairs. LPA may conduct a case management once repairs are complete.
Deadline recorded: Jul 11, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 11, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 8 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary...of adequate services. This requirement is not met as evidence by: Based on interviews the facility did not comply with the regulation above by not providing adequete services to residents requesting assistance which posed a potential personal rights violation to residents in care.
Official plan of correction
ED states that the facility now has low response times for clients and understands the importance of timely responses. POC cleared.
Deadline recorded: Feb 7, 2025. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Feb 7, 2025
Correction deadline recordedDeadline Feb 7, 2025
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 5 unsubstantiated · 0 unfounded · 1 cited
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)(D)
- Regulation authority
- CCR
What the official deficiency says
87211(a)(1)(D) Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence … (D) Any incident which threatens the welfare, safety or health of any resident, such as psychological abuse of a resident by staff or other residents, or unexplained absence of any resident. This requirement is not met as evidenced by: Based on interviews and record review conducted, facility failed to report R1’s concerns regarding S8 inappropriate behavior to CCL within 7 days of occurrence which poses a potential risk to the health and safety of the clients under care. The incident was reported to S9 on 7/12/23. SOC 341 was created on 7/28/23.
Official plan of correction
By POC date, the Administrator will review cited section and submit certificate of understanding to CCL.
Deadline recorded: Apr 30, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 30, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 1 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
PERSONAL RIGHTS OF RESIDENTS.. (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement was not met as evidenced by: Based on LPAs interviews, Licensee did not comply with the regulation cited above. S6 confirmed S6 did not intervene during verbal altercation between two residents which poses a potential health and safety concern to residents in care.
Official plan of correction
By POC date, Administrator agrees to implement protocol and conduct training with staff, and submit a copy to CCL.
Deadline recorded: Oct 22, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 22, 2021
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology