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WESTMONT OF PINOLE

2850 ESTATES AVE, Pinole CA 94564

Facility 079200801 · RESIDENTIAL CARE ELDERLY (740)

100 bedsLatest official report Apr 14, 2026Licensed

Additional info
Licensee
WESTMONT MANAGER GP LLC; WESTMONT LIVING INC
Administrator
GONZALES, DIANNA L
Contact
GONZALES, DIANNA L
License first date
Apr 23, 2019
License effective date
Apr 23, 2019
District office
OAKLAND ASC · (510) 286-4201
Regional office
15
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 2 Type A and 8 Type B deficiencies for this facility.

Most recent inspection
Apr 14, 2026
Most recent deficiency
Mar 4, 2026

1 later report, on Apr 14, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 35 Contra Costa County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.

In the available public five-year record, CCLD published 27 reports for this facility: 11 inspections, 16 complaint investigations, and 0 licensing or administrative records.

Those records contain 2 Type A and 8 Type B deficiencies.

1 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
11

More than the typical 9

3 in the last 12 months

Recorded deficiencies
10

More than the typical 7

2 in the last 12 months

Type A deficiencies
2

More than the typical 1

1 in the last 12 months

Type B deficiencies
8

More than the typical 4

1 in the last 12 months

Substantiated complaints
7

Well above the typical 1

1 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Complaint
All report typesInspectionComplaintLicensing record
Complaint

Allegations1 substantiated · 4 unsubstantiated · 0 unfounded

Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(i)(1)(A)(B)(C)
Regulation authority
CCR

What the official deficiency says

87303 Maintenance and Operation (i) Facilities shall have signal systems which ...criteria: (1) All facilities licensed for 16 or more and all... separate floors or ... have a signal system which shall...(A) Operate...(B) Transmit...(C) Identify...unit -This requirement is not met as evidenced by: Based on interviews, the Executive Director did not comply with the regulation cited above by not ensuring that the call pendants were working properly at all times and not providing care to residents’ in a timely manner which poses a potential health and safety risk to persons in care.

Official plan of correction

ED agreed to continue to monitor the system for the call pendants systems, alert all parties of malfunctions, review regulation, provide in-service training to all staff, and submit a copy of training with staff signatures to CCLD by POC.

Deadline recorded: Mar 18, 2026. A deadline is not proof that correction was completed.

Citation dismissed - not a correctionOn Mar 18, 2026

Deficiency Dismissed Type B 03/18/2026 Section Cited CCR 87303(i)(1)(A)(B)(C)

Plan of correction recorded
Correction deadline recordedDeadline Mar 18, 2026
Correction not verified in available records
View official report
View official source
Complaint

Allegations0 substantiated · 0 unsubstantiated · 3 unfounded

No deficiencies recorded in this report
View official source
Complaint

Allegations0 substantiated · 4 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
View official source
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
View official source
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Medical and dental careType A
Official classification
Type A
Official code
87465(a)(4)
Regulation authority
CCR

What the official deficiency says

87465 Incidental Medical and Dental Care (a) .....(4) The licensee shall assist residents with self administered medications as needed. -This requirement is not met as evidenced by: -Based in records review and interviews, the licensee did not comply with the section above in mismanaging resident's medications and administering incorrectly which posed an immediate health and personal rights risks to person in care.

Official plan of correction

Executive Director agreed to in-service the staff and submit proof by 7/26/25.

Deadline recorded: Jul 26, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jul 26, 2025
Correction not verified in available records
View official report
View official source
Complaint

Allegations1 substantiated · 4 unsubstantiated · 0 unfounded · 1 cited

Resident rightsType B
Official classification
Type B
Official code
87218
Regulation authority
CCR

What the official deficiency says

(a) The licensee shall ensure an adequate theft and loss program as specified in Health and Safety Code Section 1569.153. (2) A licensee who fails to make reasonable efforts to safeguard resident property, shall reimburse a resident for or replace stolen or lost resident property at its current value. This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above in by not ensuring a safeguard to R1's personal supplies and property which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

Administrator agrees to read the regulation and self-certify understanding of this regulation and send self certification to CCLD by POC due date.

Deadline recorded: Apr 4, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 4, 2025
Correction not verified in available records
View official report
View official source
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
View official source
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
View official source
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
View official source
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
View official source
Complaint

Allegations3 substantiated · 2 unsubstantiated · 0 unfounded · 3 cited · investigated over 2 visits

Admission, assessment, and evictionType B
Official classification
Type B
Official code
87507(H)
Regulation authority
CCR

What the official deficiency says

***This is an amended report from visit on 2/24/2023*** A provision indicating that an itemized monthly statement that lists all separate charges incurred by the resident that are collected by the facility shall be provided to the resident or the resident’s representative, if any. This requirement was not met as evidenced by: Based on LPA observations, record review and interviews conducted licensee failed to provide written notice to resident/ responsible party establishing a rate increase which poses a potential health and safety risk to residents in care.

Official plan of correction

***This is an amended report from visit on 2/24/2023*** Administrator will review admissions agreement California Code of Regulations 87507(H), and re-train staff and submit staff sign in sheet & training materials to CCLD by POC date.

Deadline recorded: Apr 4, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 4, 2023
Correction not verified in available records
View official report
View official source
Complaint

Allegations0 substantiated · 5 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
View official source
Complaint

Part of the complaint whose outcome is recorded on Aug 22, 2023 · Control 15-AS-20220630152422

Licensing and administrationType B
Official classification
Type B
Official code
1569.655(a)
Regulation authority
HSC

What the official deficiency says

***This is an amended report from visit on 2/24/2023*** Increase in fee rates for elderly residents; 60 days’ written notice stating amount of and reasons for increase; application of section (a) If a licensee of a residential care facility for the elderly increases the rates of fees for residents or... rate structures for services...the residents' representatives setting forth... the reason for the increase... This requirement was not met as evidenced by; Based on LPA observations and interview conducted licensee failed to provide written notice to resident/ responsible party establishing level of care change and/or rate increase which poses a potential health and safety risk to residents in care.

Official plan of correction

***This is an amended report from visit on 2/24/2023*** Administrator will review admissions agreement California Code of Regulations 87507 as well as Health and Safety Code 1569.655. Administrator will self certify that regulations were read and understood by POC date.

Deadline recorded: Apr 4, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 4, 2023
Correction not verified in available records
View official report
Admission, assessment, and evictionType B
Official classification
Type B
Official code
87507(g)(3)(B)(4)(5)
Regulation authority
CCR

What the official deficiency says

***This is an amended report from visit on 2/24/2023***00 (g) Admission agreements... following: (3) Payment provisions,... following: (B) Rate for additional items... 4. If the licensee offers additional ... agreement was signed, a list of these ...representative. 5.A statement acknowledging ... services that were not available at the time the admission ... resident’s representative, if any... admission agreement. This requirement was not met as evidenced by: Based on LPA observations, record review and interviews conducted licensee failed to provide written notice to resident/ responsible party establishing a rate increase which poses a potential health and safety risk to residents in care.

Official plan of correction

***This is an amended report from visit on 2/24/2023*** Administrator will review admissions agreement California Code of Regulations 87507(g)(3)(B)(4)(5), and re-train staff and submit staff sign in sheet & training materials to CCLD by POC date.

Deadline recorded: Apr 18, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 18, 2023
Correction not verified in available records
View official report
View official source
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Dementia careType B
Official classification
Type B
Official code
87705(4)
Regulation authority
CCR

What the official deficiency says

87705 Care of Persons with Dementia (4) There is an adequate number of direct care staff to support each resident’s physical, social, emotional, safety and health care needs as identified in his/her current appraisal. This requirement is not met as evidenced by: Based on LPAs observation licensee did not comply with the section cited above by facility not having an adequate number of staff for residents which poses a potential health and safety risk.

Official plan of correction

Licensee agreed to submit a written plan on how the facility will cover shifts in case of an emergency and submit an updated LIC500 by POC date.

Deadline recorded: Dec 22, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 22, 2022
Correction not verified in available records
View official report
View official source
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Incident reportingType B
Official classification
Type B
Official code
87211(a)(1)
Regulation authority
CCR

What the official deficiency says

87211 (a)Each licensee shall furnish to the licensing agency such reports as the Department may require, including,... (1)A written report shall be submitted... and to... within seven ... of any of the... This report shall include the... of admission; date and nature of event;...; and disposition of the case. This requirement was not met as evidence by: Based on LPA's observation licensee did not comply with the section cited above by not reporting COVID positive staff/residents to CCLD, which poses a potential health and safety risk to clients in care.

Official plan of correction

Business Office Director agreed to submit a copy of the LIC624 for each staff that was COVID Positive to CCLD by POC date.

Deadline recorded: Jul 28, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jul 28, 2022
Correction not verified in available records
View official report
View official source
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Resident rightsType B
Official classification
Type B
Official code
87468.1(a)(2)
Regulation authority
CCR

What the official deficiency says

Personal Rights of Residents in All Facilities. To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not following infection control guidelines which poses a potential health and safety risk to the persons in care.

Official plan of correction

Facility has agreed to comply with CCLD and county guidelines by making changes recommended by COST. Facility will submit a new infection control plan and picture prooof to CCLD by POC date.

Deadline recorded: Feb 15, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 15, 2022
Correction not verified in available records
View official report
View official source

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology