Inspection
No deficiencies recorded in this report
WESTMONT OF PINOLE
2850 ESTATES AVE, Pinole CA 94564
100 bedsLatest official report Apr 14, 2026Licensed
Additional info
- Telephone
- (510) 758-1122
- Licensee
- WESTMONT MANAGER GP LLC; WESTMONT LIVING INC
- Administrator
- GONZALES, DIANNA L
- Contact
- GONZALES, DIANNA L
- License first date
- Apr 23, 2019
- License effective date
- Apr 23, 2019
- District office
- OAKLAND ASC · (510) 286-4201
- Regional office
- 15
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 2 Type A and 8 Type B deficiencies for this facility.
- Most recent inspection
- Apr 14, 2026
- Most recent deficiency
- Mar 4, 2026
1 later report, on Apr 14, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 35 Contra Costa County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 27 reports for this facility: 11 inspections, 16 complaint investigations, and 0 licensing or administrative records.
Those records contain 2 Type A and 8 Type B deficiencies.
1 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 11
- Recorded deficiencies
- 10
- Type A deficiencies
- 2
- Type B deficiencies
- 8
- Substantiated complaints
- 7
- Repeated topics
- 0
More than the typical 9
3 in the last 12 months
More than the typical 7
2 in the last 12 months
More than the typical 1
1 in the last 12 months
More than the typical 4
1 in the last 12 months
Well above the typical 1
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations1 substantiated · 4 unsubstantiated · 0 unfounded
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(i)(1)(A)(B)(C)
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenance and Operation (i) Facilities shall have signal systems which ...criteria: (1) All facilities licensed for 16 or more and all... separate floors or ... have a signal system which shall...(A) Operate...(B) Transmit...(C) Identify...unit -This requirement is not met as evidenced by: Based on interviews, the Executive Director did not comply with the regulation cited above by not ensuring that the call pendants were working properly at all times and not providing care to residents’ in a timely manner which poses a potential health and safety risk to persons in care.
Official plan of correction
ED agreed to continue to monitor the system for the call pendants systems, alert all parties of malfunctions, review regulation, provide in-service training to all staff, and submit a copy of training with staff signatures to CCLD by POC.
Deadline recorded: Mar 18, 2026. A deadline is not proof that correction was completed.
Citation dismissed - not a correctionOn Mar 18, 2026
Deficiency Dismissed Type B 03/18/2026 Section Cited CCR 87303(i)(1)(A)(B)(C)
Plan of correction recorded
Correction deadline recordedDeadline Mar 18, 2026
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 0 unsubstantiated · 3 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
Medication handling and storageType A
- Official classification
- Type A
- Official code
- 87465(c)(2)
- Regulation authority
- CCR
What the official deficiency says
(c) If the resident's physician...PRN medication...met: (2) Once ordered...medication is given according to... directions Based on observation and record review, the licensee did not comply with the section cited above R1 being administered incorrect doseage of Hydrocodone - Acetaminophen, wich poses and immedicate health and safety risk to resident in care.
Official plan of correction
Resident Service Director, RSD, conducted in-serive training with all medical technitions. DEFICIENCY CLEARED BEFORE DEPARTMENT'S VISIT In-service documents received.
Deadline recorded: Sep 11, 2025. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Sep 10, 2025
Correction deadline recordedDeadline Sep 11, 2025
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a) .....(4) The licensee shall assist residents with self administered medications as needed. -This requirement is not met as evidenced by: -Based in records review and interviews, the licensee did not comply with the section above in mismanaging resident's medications and administering incorrectly which posed an immediate health and personal rights risks to person in care.
Official plan of correction
Executive Director agreed to in-service the staff and submit proof by 7/26/25.
Deadline recorded: Jul 26, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 26, 2025
Correction not verified in available records
Complaint
Allegations1 substantiated · 4 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87218
- Regulation authority
- CCR
What the official deficiency says
(a) The licensee shall ensure an adequate theft and loss program as specified in Health and Safety Code Section 1569.153. (2) A licensee who fails to make reasonable efforts to safeguard resident property, shall reimburse a resident for or replace stolen or lost resident property at its current value. This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above in by not ensuring a safeguard to R1's personal supplies and property which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
Administrator agrees to read the regulation and self-certify understanding of this regulation and send self certification to CCLD by POC due date.
Deadline recorded: Apr 4, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 4, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations3 substantiated · 2 unsubstantiated · 0 unfounded · 3 cited · investigated over 2 visits
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87507(H)
- Regulation authority
- CCR
What the official deficiency says
***This is an amended report from visit on 2/24/2023*** A provision indicating that an itemized monthly statement that lists all separate charges incurred by the resident that are collected by the facility shall be provided to the resident or the resident’s representative, if any. This requirement was not met as evidenced by: Based on LPA observations, record review and interviews conducted licensee failed to provide written notice to resident/ responsible party establishing a rate increase which poses a potential health and safety risk to residents in care.
Official plan of correction
***This is an amended report from visit on 2/24/2023*** Administrator will review admissions agreement California Code of Regulations 87507(H), and re-train staff and submit staff sign in sheet & training materials to CCLD by POC date.
Deadline recorded: Apr 4, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 4, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Part of the complaint whose outcome is recorded on Aug 22, 2023 · Control 15-AS-20220630152422
Licensing and administrationType B
- Official classification
- Type B
- Official code
- 1569.655(a)
- Regulation authority
- HSC
What the official deficiency says
***This is an amended report from visit on 2/24/2023*** Increase in fee rates for elderly residents; 60 days’ written notice stating amount of and reasons for increase; application of section (a) If a licensee of a residential care facility for the elderly increases the rates of fees for residents or... rate structures for services...the residents' representatives setting forth... the reason for the increase... This requirement was not met as evidenced by; Based on LPA observations and interview conducted licensee failed to provide written notice to resident/ responsible party establishing level of care change and/or rate increase which poses a potential health and safety risk to residents in care.
Official plan of correction
***This is an amended report from visit on 2/24/2023*** Administrator will review admissions agreement California Code of Regulations 87507 as well as Health and Safety Code 1569.655. Administrator will self certify that regulations were read and understood by POC date.
Deadline recorded: Apr 4, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 4, 2023
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87507(g)(3)(B)(4)(5)
- Regulation authority
- CCR
What the official deficiency says
***This is an amended report from visit on 2/24/2023***00 (g) Admission agreements... following: (3) Payment provisions,... following: (B) Rate for additional items... 4. If the licensee offers additional ... agreement was signed, a list of these ...representative. 5.A statement acknowledging ... services that were not available at the time the admission ... resident’s representative, if any... admission agreement. This requirement was not met as evidenced by: Based on LPA observations, record review and interviews conducted licensee failed to provide written notice to resident/ responsible party establishing a rate increase which poses a potential health and safety risk to residents in care.
Official plan of correction
***This is an amended report from visit on 2/24/2023*** Administrator will review admissions agreement California Code of Regulations 87507(g)(3)(B)(4)(5), and re-train staff and submit staff sign in sheet & training materials to CCLD by POC date.
Deadline recorded: Apr 18, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 18, 2023
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Dementia careType B
- Official classification
- Type B
- Official code
- 87705(4)
- Regulation authority
- CCR
What the official deficiency says
87705 Care of Persons with Dementia (4) There is an adequate number of direct care staff to support each resident’s physical, social, emotional, safety and health care needs as identified in his/her current appraisal. This requirement is not met as evidenced by: Based on LPAs observation licensee did not comply with the section cited above by facility not having an adequate number of staff for residents which poses a potential health and safety risk.
Official plan of correction
Licensee agreed to submit a written plan on how the facility will cover shifts in case of an emergency and submit an updated LIC500 by POC date.
Deadline recorded: Dec 22, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 22, 2022
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87211 (a)Each licensee shall furnish to the licensing agency such reports as the Department may require, including,... (1)A written report shall be submitted... and to... within seven ... of any of the... This report shall include the... of admission; date and nature of event;...; and disposition of the case. This requirement was not met as evidence by: Based on LPA's observation licensee did not comply with the section cited above by not reporting COVID positive staff/residents to CCLD, which poses a potential health and safety risk to clients in care.
Official plan of correction
Business Office Director agreed to submit a copy of the LIC624 for each staff that was COVID Positive to CCLD by POC date.
Deadline recorded: Jul 28, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 28, 2022
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in All Facilities. To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not following infection control guidelines which poses a potential health and safety risk to the persons in care.
Official plan of correction
Facility has agreed to comply with CCLD and county guidelines by making changes recommended by COST. Facility will submit a new infection control plan and picture prooof to CCLD by POC date.
Deadline recorded: Feb 15, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 15, 2022
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology