CARING HEARTS ELDERLY HOME

3498 SWALLOW COURT, Antioch CA 94509

Facility 079201105 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Oct 30, 2025Licensed

Additional info
Licensee
CARING HEARTS ELDERLY HOME, LLC
Administrator
SANTOS VAHID, ELVIRA
Contact
SANTOS VAHID, ELVIRA
License first date
Nov 30, 2021
License effective date
Nov 30, 2021
District office
OAKLAND ASC · (510) 286-4201
Regional office
15
Clients served
935 - ELDERLY, 983 - RCFE / DEMENTIA, 985 - RCFE / HOSPICE

Summary

The available records show 3 Type B deficiencies for this facility.

Most recent inspection
Oct 30, 2025
Most recent deficiency
Mar 27, 2025

1 later report, on Oct 30, 2025, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 391 Contra Costa County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 11 reports for this facility: 6 inspections, 3 complaint investigations, and 2 licensing or administrative records.

Those records contain 0 Type A and 3 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
6

More than the typical 5

1 in the last 12 months

Recorded deficiencies
3

About the same as most this size

0 in the last 12 months

Type A deficiencies
0

Fewer than the typical 1

0 in the last 12 months

Type B deficiencies
3

More than the typical 2

0 in the last 12 months

Substantiated complaints
1

Most this size have none

0 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Resident rightsType B
Official classification
Type B
Official code
87468.2(a)(4)
Regulation authority
CCR

What the official deficiency says

To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met as evidenced by neglect/lack of supervision of resident that eloped without their knowledge which posed a potential health & safety risk to residents in care.

Official plan of correction

By POC due date, ADM agrees to complete and submit in-service staff retraining certifications on residents’ personal rights in compliance with Section 87468.2 (a)(4).

Deadline recorded: Apr 18, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 18, 2025
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 1 unfounded

No deficiencies recorded in this report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology