Resident rights
Cited in 3 reports, with 3 deficiencies in total.
MARYMOUNT VILLA RETIREMENT CENTER
345 DAVIS STREET, San Leandro CA 94577
99 bedsLatest official report May 15, 2026Licensed/Pending Increase
Additional info
- Telephone
- (510) 895-5007
- Licensee
- MARYMOUNT VILLA, LLC
- Administrator
- DOLLY RIZVI
- Contact
- DOLLY RIZVI
- License first date
- Nov 23, 2004
- License effective date
- Nov 23, 2004
- District office
- OAKLAND ASC · (510) 286-4201
- Regional office
- 15
- Clients served
- 935 - ELDERLY
Summary
The available records show 7 Type A and 24 Type B deficiencies for this facility.
- Most recent inspection
- Jan 28, 2026
- Most recent deficiency
- Jan 28, 2026
2 later reports, from May 1, 2026 through May 15, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 39 Alameda County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 56 reports for this facility: 22 inspections, 34 complaint investigations, and 0 licensing or administrative records.
Those records contain 7 Type A and 24 Type B deficiencies.
2 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 22
- Recorded deficiencies
- 31
- Type A deficiencies
- 7
- Type B deficiencies
- 24
- Substantiated complaints
- 12
- Repeated topics
- 4
More than the typical 8
6 in the last 12 months
Well above the typical 7
10 in the last 12 months
Well above the typical 2
3 in the last 12 months
Well above the typical 5
7 in the last 12 months
Well above the typical 1
2 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Staffing, personnel, and training
Cited in 3 reports, with 3 deficiencies in total.
Facility condition and maintenance
Cited in 2 reports, with 2 deficiencies in total.
Fire safety and emergency preparedness
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(19)
- Regulation authority
- CCR
What the official deficiency says
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities...the elderly shall have all of the following personal rights: (19) To have prompt access to review all of their records...records shall be provided within two (2) business days... This requirement was not met as records requested on 06/04/2025 were not released until 08/19/2025. Based on record review and interviews, the licensee did not comply with the section cited above in by not submitting requested former resident's, R1's, records to law firm in a timely manner which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
Administrator shall submit a written detailed plan describing corrective action to ensure record requests including but not limited to current residents, former residents, authorized representatives and law firms for pending lawsuitsare processed and provided within regulatory timeframes and submit to CCLD by POC due date.
Deadline recorded: Oct 8, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 8, 2025
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities [...] shall have all of the following personal rights: (4) To care, supervision, and services that meet their individual needs [...] and competency to meet their needs. This requirement is not met as evidenced by: Based on interview, the licensee did not comply with the section cited above for not allowing R1 to return back to the facility due to the COVID-19 status of the patient which poses a potential safety risk to the persons in care.
Official plan of correction
Administrator agreed to conduct in-service training for all employees regarding the infection control plan and submit sign-in sheet to CCLD by POC date.
Deadline recorded: Sep 18, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 18, 2025
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
To care, supervision, and ...meet their individual needs...by staff that are sufficient in numbers, qualifications, and competency... This requirement was not met as evidence by: Based on interview and record review, the licensee did not comply with the section cited above in having R1 and R2 left unattended which resulted in residents eloping in which poses an immediate health and safety risk to persons in care.
Official plan of correction
Administrator will create a plan to implement a system that helps elopments reduce. Proof of correction will be sent to CCLD by POC date.
Deadline recorded: Aug 2, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 2, 2025
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Fire safety and emergency preparednessType A
- Official classification
- Type A
- Official code
- 87203
- Regulation authority
- CCR
What the official deficiency says
All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic. This requirement was not met as evidenced by staff failing to keep emergency exit doors unobstructed which posed an immediate health and safety risk to residents in care.
Official plan of correction
Deficiency cleared during visit on 07/17/25. ED/ADM completed n-service staff re-trainings on fire safety in compliance with Section 87203 on 071/1/25, 07/14/25 and 07/15/25. An immediate civil penalty of $500 is being assessed due to fire clearance violation.
Deadline recorded: Jul 17, 2025. A deadline is not proof that correction was completed.
Official record says corrected or clearedRecorded in report dated Jul 17, 2025
Correction deadline recordedDeadline Jul 17, 2025
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 5 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. -This requirement is not met as evidenced by: -Based on interviews, the licensee did not comply with the section above when the resident's room was not cleaned which posed personal rights risk to person in care.
Official plan of correction
Executive Director stated she'll in-service the staff. Proof to be submitted by 4/18/25.
Deadline recorded: Apr 18, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 18, 2025
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Fire safety and emergency preparednessType B
- Official classification
- Type B
- Official code
- 87203
- Regulation authority
- CCR
What the official deficiency says
All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic. This requirement was not met as evidence by: Based on interviews facility staff admits that fire exits were being temporarily blocked to redirect residents which posed a potential safety violation to resident in care.
Official plan of correction
Facility removed the obstruction POC cleared.
Deadline recorded: Feb 21, 2025. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Feb 21, 2025
Correction deadline recordedDeadline Feb 21, 2025
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 2 unsubstantiated · 0 unfounded · 2 cited
Medication handling and storageType B
- Official classification
- Type B
- Official code
- 87465(c)(2)
- Regulation authority
- CCR
What the official deficiency says
Incidental Medical and Dental Care. Once ordered by the physician the medication is given according to the physician's directions. This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not administering medication according to doctor's orders which poses a potential health and safety risk to the persons in care.
Official plan of correction
ED has agreed to retrain all staff on medication administration and medication documentation. ED will submit staff sign-in sheet and training materials to CCLD by POC date.
Deadline recorded: Mar 24, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 24, 2023
Correction not verified in available records
Food serviceType B
- Official classification
- Type B
- Official code
- 87555(b)(7)
- Regulation authority
- CCR
What the official deficiency says
General Food Service Requirements. Modified diets prescribed by a resident's physician as a medical necessity shall be provided. This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not ensuring R1 is following specified diet which poses a potential health and safety risk to the persons in care.
Official plan of correction
ED has agreed to create a written plan to address modified diets for residents and procedures that staff should follow. ED will submit written plan to CCLD by POC date.
Deadline recorded: Mar 24, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 24, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87466
- Regulation authority
- CCR
What the official deficiency says
Observation of the Resident. The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional....are documented and brought to the attention of the resident's physician... This requirement was not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not documenting R1's blood sugar level which poses a potential health and safety risk to the persons in care.
Official plan of correction
Facility has agreed to retrain staff on documenting blood sugar logs and submit staff sign-in sheet & training materials to CCLD by POC date.
Deadline recorded: Feb 17, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 17, 2023
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87507(g)(5)(E)(2)(b)
- Regulation authority
- CCR
What the official deficiency says
Admission Agreements . A refund of at least 60 percent of the preadmission fee...shall be provided if the resident leaves the facility for any reason during the second month of residency. This requirement was not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not providing refund of 60% of preadmission fee which poses a potential personal rights violation to the persons in care.
Official plan of correction
Facility has agreed to contact R1 or responsible party and provide the correct refund for preadmission fee. Facility will submit proof of communication and self-certification to CCLD by POC date.
Deadline recorded: Feb 17, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 17, 2023
Correction not verified in available records
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(19)
- Regulation authority
- CCR
What the official deficiency says
Additional Personal Rights of Residents in Privately Operated Facilities. To have prompt access to review all of their records and...records shall be provided within two (2) business days... This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not providing requested records which poses a potential personal rights violation to the persons in care.
Official plan of correction
Facility has agreed to provide all requested documents to family member and submit self-certification or confirmation of receipt of documents to CCLD by POC date.
Deadline recorded: Jan 23, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 23, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 2 unsubstantiated · 0 unfounded · 2 cited
Dementia careType B
- Official classification
- Type B
- Official code
- 87705(c)(5)(A)
- Regulation authority
- CCR
What the official deficiency says
Care of Persons with Dementia. Each resident with dementia shall have an annual medical assessment...corresponding changes shall be made in the care and supervision provided to that resident. This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not following the care plan which poses a potential health and safety risk to the persons in care.
Official plan of correction
Facility has agreed to conduct training for all staff to follow the resident's care plan and submit staff sign-in sheet to CCLD by POC date.
Deadline recorded: Sep 12, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 12, 2022
Correction not verified in available records
Dementia careType B
- Official classification
- Type B
- Official code
- 87705(c)(4)
- Regulation authority
- CCR
What the official deficiency says
Care of Persons with Dementia. There is an adequate number of direct care staff to support each resident’s...care needs as identified in his/her current appraisal. This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not having sufficient staffing which poses a potential health and safety risk to the persons in care.
Official plan of correction
Facility has agreed to create a comprehensive plan on insufficient staffing and submit a copy of plan and LIC500 to CCLD by POC date. Plan should include evaluating how many residents needs care, resident's level of care, and how many staff per shift per floor.
Deadline recorded: Sep 12, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 12, 2022
Correction not verified in available records
Complaint
No deficiencies recorded in this report
Complaint
No deficiencies recorded in this report
Complaint
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in All Facilities. To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement is not met as evidence by: Based on investigation, licensee failed to comply with the section cited above by not addressing R1's diabetic needs which poses a potential health and safety risk to the persons in care.
Official plan of correction
Administrator has agreed to provide a plan to address the needs of current/future residents with diabetes and better help manage their blood sugar level. Administrator will submit plan to CCLD by POC date.
Deadline recorded: Apr 15, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 15, 2022
Correction not verified in available records
Food serviceType B
- Official classification
- Type B
- Official code
- 87555(b)(7)
- Regulation authority
- CCR
What the official deficiency says
General Food Service Requirements. Modified diets prescribed by a resident's physician as a medical necessity shall be provided. This requirement is not met as evidence by: Based on investigation, licensee failed to comply with the section cited above by not following physician's order for carb controlled diet which poses a potential health and safety risk to the persons in care.
Official plan of correction
Administrator has agreed to provide a detailed nutritional plan for diabetic residents and submit plan to CCLD by POC date.
Deadline recorded: Apr 15, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 15, 2022
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(1)
- Regulation authority
- CCR
What the official deficiency says
Incidental Medical and Dental Care. The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This requirement was not met as evidence by: Based on investigation, licensee did not comply with the section cited above by failing to seek timely medical attention for R1's open wound which poses an immediate health and safety risk to the persons in care.
Official plan of correction
Executive Director has agreed to develop a new procedure on assisting resident's with medical needs and conduct in-service training with staff. Facility will submit the new plan and in-service date to CCLD by POC date.
Deadline recorded: Dec 10, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 10, 2021
Correction not verified in available records
Complaint
No deficiencies recorded in this report
Complaint
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in All Facilities. To be accorded safe, healthful and comfortable accommodations... This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not following wound care instructions which poses a potential health and safety risk to the residents in care.
Official plan of correction
Administrator has agreed to conduct training for all staff on wound care and following doctor's orders. Administrator will submit staff sign in sheet and training materials to CCLD by POC date.
Deadline recorded: Apr 30, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 30, 2021
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology