Resident rights
Cited in 3 reports, with 3 deficiencies in total.
345 DAVIS STREET, San Leandro CA 94577
99 bedsLatest official report May 15, 2026Licensed/Pending Increase
The available records show 7 Type A and 24 Type B deficiencies for this facility.
2 later reports, from May 1, 2026 through May 15, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 39 Alameda County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 56 reports for this facility: 22 inspections, 34 complaint investigations, and 0 licensing or administrative records.
Those records contain 7 Type A and 24 Type B deficiencies.
2 deficiencies have explicit official correction or clearance evidence in the loaded records.
More than the typical 8
6 in the last 12 months
Well above the typical 7
10 in the last 12 months
Well above the typical 2
3 in the last 12 months
Well above the typical 5
7 in the last 12 months
Well above the typical 1
2 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 3 reports, with 3 deficiencies in total.
Cited in 3 reports, with 3 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this report87309 Storage Space and Access (a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above in that disinfectants and cleaners like Lysol sprays, Petroleum Jelly, Razor, and A+D Ointment, were in an unlocked cabinet in the common area where residents have access which poses an immediate safety risk to persons in care.
By POC date, the administrator agrees to remove the disinfectants and cleaners like Lysol sprays, Petroleum Jelly, Razor, and A+D Ointment and send photo proof to CCLD.
Deadline recorded: Jan 29, 2026. A deadline is not proof that correction was completed.
87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above in that the cabinet in the common area on level 3 is missing a handle, dresser and floor in room 315 is in disrepair, which poses a potential safety risk to persons in care.
By POC date, the administrator agrees to repair the missing handle cabinet and the dresser and floor and send photo proof to CCLD.
Deadline recorded: Feb 4, 2026. A deadline is not proof that correction was completed.
(e) Water supplies and plumbing fixtures shall be maintained as follows: (2)Faucets used by residents for personal care such... attain a temperature of not less than 105 degree F (41 degree C) and not more than 120 degree F (49 degree C). This requirement is not met as evidence by: Based on observation, the licensee did not comply with the section cited above in that the water temperature was measured at 95.7 degrees Fahrenheit in a random sample of residents shared bathrooms which poses a potential health and safety risk to persons in care.
By POC date, the administrator agrees to adjust the water temperature and send photo proof to CCLD.
Deadline recorded: Feb 4, 2026. A deadline is not proof that correction was completed.
87219 Planned Activities (i) The licensee shall implement reasonable interventions in order to ensure the safety of all residents utilizing indoor and outdoor areas and take precautions to prevent residents from unsafe wandering and elopement, as defined in Section 87101, Definitions. Such precautions may not conflict with residents' personal rights as specified in Section 87468.1, Personal Rights of Residents in All Facilities and Section 87468.2, Additional Personal Rights of Residents in Privately Operated Facilities. This requirement is not met as evidenced by: Based on record review and interviews, the facility did not meet the requirement above by staff neglecting to ensure that R1 who is a memory care resident was being supervised during group activities with assisted living residents in the common area which led to R1's elopement. There was also not a process in place to assure residents safety during activities which posed an immediate safety risk to residents in care.
By POC date, the Licensee agrees to coordinate all staff to complete training regarding care and supervision of dementia residents through a CCLD approved vendor and submit proof to CCLD. The facility also agrees to develop and implement a plan to ensure residents safety during activities and notify CCLD.
Deadline recorded: Jan 7, 2026. A deadline is not proof that correction was completed.
Personnel Requirements-General 87411(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs... This requirement is not met as evidenced by: Based on interviews, the licensee did not comply with the section above by not having sufficient and competent number of staff to meet R1's care needs. Executive Director states that staff were not aware of R1's elopement and they did not complete head counts until after the activity which resulted in R1 having eloped for approximately 40 minutes before the facility was aware which is a potential safety and personal rights risks to residents in care.
By POC date, the Licensee agrees to update LIC500 to ensure adequate staffing for all shifts and all staff will receive an in service training and notify CCLD.
Deadline recorded: Jan 13, 2026. A deadline is not proof that correction was completed.
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this report1569.655 Increase in fee rates for elderly residents; 90 days’ written notice...(a) If a licensee of a residential care facility for the elderly increases the rates of fees for residents or makes increases in any of its rate structures for services, the licensee shall provide no less than 90 days’ prior written notice to the residents or the residents’ representatives... This requirement is not met as evidience by: Based on record review, licensee did not comply with the section cited above by not providing 90 days written notice for increase rate which poses a potential health and safety risk to the persons in care.
Executive Director (ED) has agreed to send an email to rescind the rate increase and submit a copy of the email to CCLD by POC date.
Deadline recorded: Jan 5, 2026. A deadline is not proof that correction was completed.
Eviction Procedures. (a) The licensee may evict a resident for one or more of the reasons listed... (4) If, after admission, it is determined that the resident has a need not previously identified and a reappraisal has been conducted pursuant to Section 87463, and the licensee and the person who performs the reappraisal believe that the facility is not appropriate for the resident. This requirement is not met as evidence by: Based on record review, the licensee did not comply with the section cited above by not providing an explanation in the eviction notice which poses a potential health and safety risk to the persons in care.
Executive Director (ED) has agreed to revise the eviction notice for R1 and submit the revised letter to CCLD by POC date.
Deadline recorded: Jan 5, 2026. A deadline is not proof that correction was completed.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this report87612 Restricted Health Conditions (a) The licensee may provide care for residents who have any of the following restricted health conditions, or who require any of the following health services:(11) Wound care as specified in Section 87631. Based on files review and interview the Licensee did not comply with the section cited above by R1 having an unstageable wound residing in the facility, which poses an immediate health and safety risk to persons in care.
By POC date, Administrator will inform licensing, and submit all require documents regarding wound care and updates reports any wound residents developing, or return back to facility upon wound care. Review the cited regulation with a self-certification understanding regulation, fax all documents to CCLD.
Deadline recorded: Oct 15, 2025. A deadline is not proof that correction was completed.
(1) Staff providing care shall receive appropriate training in first aid from persons qualified by such agencies as the American Red Cross. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in that 0 out of 5 staff members did not have first aid certification on file which poses an immediate health and safety risk to persons in care.
POC Due Date: 10/21/2025 Plan of Correction By POC date, the Administrator agrees to schedule all five (5) staff members to recieve first aid training and submit documentation of scheduled training and the completion of the training to CCLD.
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities...the elderly shall have all of the following personal rights: (19) To have prompt access to review all of their records...records shall be provided within two (2) business days... This requirement was not met as records requested on 06/04/2025 were not released until 08/19/2025. Based on record review and interviews, the licensee did not comply with the section cited above in by not submitting requested former resident's, R1's, records to law firm in a timely manner which poses a potential health, safety or personal rights risk to persons in care.
Administrator shall submit a written detailed plan describing corrective action to ensure record requests including but not limited to current residents, former residents, authorized representatives and law firms for pending lawsuitsare processed and provided within regulatory timeframes and submit to CCLD by POC due date.
Deadline recorded: Oct 8, 2025. A deadline is not proof that correction was completed.
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities [...] shall have all of the following personal rights: (4) To care, supervision, and services that meet their individual needs [...] and competency to meet their needs. This requirement is not met as evidenced by: Based on interview, the licensee did not comply with the section cited above for not allowing R1 to return back to the facility due to the COVID-19 status of the patient which poses a potential safety risk to the persons in care.
Administrator agreed to conduct in-service training for all employees regarding the infection control plan and submit sign-in sheet to CCLD by POC date.
Deadline recorded: Sep 18, 2025. A deadline is not proof that correction was completed.
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
To care, supervision, and ...meet their individual needs...by staff that are sufficient in numbers, qualifications, and competency... This requirement was not met as evidence by: Based on interview and record review, the licensee did not comply with the section cited above in having R1 and R2 left unattended which resulted in residents eloping in which poses an immediate health and safety risk to persons in care.
Administrator will create a plan to implement a system that helps elopments reduce. Proof of correction will be sent to CCLD by POC date.
Deadline recorded: Aug 2, 2025. A deadline is not proof that correction was completed.
87211 Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: This requirement is not met as evidenced by: -Based on interview with ED/ADM there were no incident reports submitted to CCLD for the emergency exit blockages on the 3rd, 4th and 5th floors of the facility which poses a potential safety and risks to person in care.
By POC due date, ED/ADM agrees to complete and submit to CCLD in-serive staff retraining on reporting requirements and compliance with section 87211.
Deadline recorded: Aug 11, 2025. A deadline is not proof that correction was completed.
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic. This requirement was not met as evidenced by staff failing to keep emergency exit doors unobstructed which posed an immediate health and safety risk to residents in care.
Deficiency cleared during visit on 07/17/25. ED/ADM completed n-service staff re-trainings on fire safety in compliance with Section 87203 on 071/1/25, 07/14/25 and 07/15/25. An immediate civil penalty of $500 is being assessed due to fire clearance violation.
Deadline recorded: Jul 17, 2025. A deadline is not proof that correction was completed.
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 5 unsubstantiated · 0 unfounded · 1 cited
87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. -This requirement is not met as evidenced by: -Based on interviews, the licensee did not comply with the section above when the resident's room was not cleaned which posed personal rights risk to person in care.
Executive Director stated she'll in-service the staff. Proof to be submitted by 4/18/25.
Deadline recorded: Apr 18, 2025. A deadline is not proof that correction was completed.
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic. This requirement was not met as evidence by: Based on interviews facility staff admits that fire exits were being temporarily blocked to redirect residents which posed a potential safety violation to resident in care.
Facility removed the obstruction POC cleared.
Deadline recorded: Feb 21, 2025. A deadline is not proof that correction was completed.
87355 Criminal Record Clearance: (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (2) Request a transfer of a criminal record clearance as specified in Section 87355(c) -This requirement is not met as evidenced by: -Based on records review and interview, the licensee did not comply with the section above for not having S1 associated which poses a potential safety risk to the persons in care.
Excutive Director stated she'll work on the association of staff. Proof to be submitted by 12/20/24.
Deadline recorded: Dec 20, 2024. A deadline is not proof that correction was completed.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this report87411 Personnel Requirements - General: (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. -This requirement is not met as evidenced by: -Based on observation and interviews, the licensee did not comply with the section above when staff did not attend to R1 nor call the facility nurse when R1 sustained injury which posed an immediate health, safety and/or personal rights risks to person in care.
Executive Director to in-service the staff and submit copy of training topic with attendees signatures by 9/28/24.
Deadline recorded: Sep 28, 2024. A deadline is not proof that correction was completed.
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations2 substantiated · 2 unsubstantiated · 0 unfounded · 2 cited
Incidental Medical and Dental Care. Once ordered by the physician the medication is given according to the physician's directions. This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not administering medication according to doctor's orders which poses a potential health and safety risk to the persons in care.
ED has agreed to retrain all staff on medication administration and medication documentation. ED will submit staff sign-in sheet and training materials to CCLD by POC date.
Deadline recorded: Mar 24, 2023. A deadline is not proof that correction was completed.
General Food Service Requirements. Modified diets prescribed by a resident's physician as a medical necessity shall be provided. This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not ensuring R1 is following specified diet which poses a potential health and safety risk to the persons in care.
ED has agreed to create a written plan to address modified diets for residents and procedures that staff should follow. ED will submit written plan to CCLD by POC date.
Deadline recorded: Mar 24, 2023. A deadline is not proof that correction was completed.
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Observation of the Resident. The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional....are documented and brought to the attention of the resident's physician... This requirement was not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not documenting R1's blood sugar level which poses a potential health and safety risk to the persons in care.
Facility has agreed to retrain staff on documenting blood sugar logs and submit staff sign-in sheet & training materials to CCLD by POC date.
Deadline recorded: Feb 17, 2023. A deadline is not proof that correction was completed.
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Admission Agreements . A refund of at least 60 percent of the preadmission fee...shall be provided if the resident leaves the facility for any reason during the second month of residency. This requirement was not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not providing refund of 60% of preadmission fee which poses a potential personal rights violation to the persons in care.
Facility has agreed to contact R1 or responsible party and provide the correct refund for preadmission fee. Facility will submit proof of communication and self-certification to CCLD by POC date.
Deadline recorded: Feb 17, 2023. A deadline is not proof that correction was completed.
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Additional Personal Rights of Residents in Privately Operated Facilities. To have prompt access to review all of their records and...records shall be provided within two (2) business days... This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not providing requested records which poses a potential personal rights violation to the persons in care.
Facility has agreed to provide all requested documents to family member and submit self-certification or confirmation of receipt of documents to CCLD by POC date.
Deadline recorded: Jan 23, 2023. A deadline is not proof that correction was completed.
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations2 substantiated · 2 unsubstantiated · 0 unfounded · 2 cited
Care of Persons with Dementia. Each resident with dementia shall have an annual medical assessment...corresponding changes shall be made in the care and supervision provided to that resident. This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not following the care plan which poses a potential health and safety risk to the persons in care.
Facility has agreed to conduct training for all staff to follow the resident's care plan and submit staff sign-in sheet to CCLD by POC date.
Deadline recorded: Sep 12, 2022. A deadline is not proof that correction was completed.
Care of Persons with Dementia. There is an adequate number of direct care staff to support each resident’s...care needs as identified in his/her current appraisal. This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not having sufficient staffing which poses a potential health and safety risk to the persons in care.
Facility has agreed to create a comprehensive plan on insufficient staffing and submit a copy of plan and LIC500 to CCLD by POC date. Plan should include evaluating how many residents needs care, resident's level of care, and how many staff per shift per floor.
Deadline recorded: Sep 12, 2022. A deadline is not proof that correction was completed.
Personal Rights of Residents in All Facilities. To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement is not met as evidence by: Based on investigation, licensee failed to comply with the section cited above by not addressing R1's diabetic needs which poses a potential health and safety risk to the persons in care.
Administrator has agreed to provide a plan to address the needs of current/future residents with diabetes and better help manage their blood sugar level. Administrator will submit plan to CCLD by POC date.
Deadline recorded: Apr 15, 2022. A deadline is not proof that correction was completed.
General Food Service Requirements. Modified diets prescribed by a resident's physician as a medical necessity shall be provided. This requirement is not met as evidence by: Based on investigation, licensee failed to comply with the section cited above by not following physician's order for carb controlled diet which poses a potential health and safety risk to the persons in care.
Administrator has agreed to provide a detailed nutritional plan for diabetic residents and submit plan to CCLD by POC date.
Deadline recorded: Apr 15, 2022. A deadline is not proof that correction was completed.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportObservation of the Resident. The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional...and that appropriate assistance is provided... This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not observing R1's open wound which poses a potential health and safety risk to the persons in care.
Executive Director has agreed to train all staff on procedures regarding observation of residents and submit staff sign-in sheet & training materials to CCLD by POC date.
Deadline recorded: Dec 17, 2021. A deadline is not proof that correction was completed.
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Incidental Medical and Dental Care. The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This requirement was not met as evidence by: Based on investigation, licensee did not comply with the section cited above by failing to seek timely medical attention for R1's open wound which poses an immediate health and safety risk to the persons in care.
Executive Director has agreed to develop a new procedure on assisting resident's with medical needs and conduct in-service training with staff. Facility will submit the new plan and in-service date to CCLD by POC date.
Deadline recorded: Dec 10, 2021. A deadline is not proof that correction was completed.
87705 Care of Persons with Dementia (c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (5) Each resident with dementia shall have an annual medical assessment ....and a reappraisal done at least annually, both of which shall include a reassessment of the resident’s...... -This requirement is not met as evidenced by: -Based on records review and interview, the licensee did not comply with the section above. R1 who has dementia does not have reappraisals for 2020 and 2021which posed potential health and safe risks to person in care.
Wellness Coordinator agreed to have reappraisals completed and provide copies by 10//28/2021.
Deadline recorded: Oct 28, 2021. A deadline is not proof that correction was completed.
Personal Rights of Residents in All Facilities. To be accorded safe, healthful and comfortable accommodations... This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not following wound care instructions which poses a potential health and safety risk to the residents in care.
Administrator has agreed to conduct training for all staff on wound care and following doctor's orders. Administrator will submit staff sign in sheet and training materials to CCLD by POC date.
Deadline recorded: Apr 30, 2021. A deadline is not proof that correction was completed.
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology