Staffing, personnel, and training
Cited in 2 reports, with 3 deficiencies in total.
100 VALLEY AVE, Pleasanton CA 94566
123 bedsLatest official report May 14, 2026Licensed
The available records show 10 Type B deficiencies for this facility.
No later report is available, so the records do not show what happened afterward.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 39 Alameda County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 17 reports for this facility: 11 inspections, 6 complaint investigations, and 0 licensing or administrative records.
Those records contain 0 Type A and 10 Type B deficiencies.
1 deficiencies have explicit official correction or clearance evidence in the loaded records.
More than the typical 8
4 in the last 12 months
More than the typical 7
2 in the last 12 months
Fewer than the typical 2
0 in the last 12 months
Well above the typical 5
2 in the last 12 months
More than the typical 1
0 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 2 reports, with 3 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations3 substantiated · 0 unsubstantiated · 0 unfounded · 3 cited
General Food Service Requirements. All utensils used for eating and drinking and in preparation of food and drink, shall be cleaned and sanitized after each usage. This requirement is not met as evidence by: Based on observation and interview, licensee did not comply with the section cited above by not cleaning the utensils after each use which poses a potential health and safety risk to the persons in care.
Executive Director (ED) has agreed to conduct training for all kitchen staff regarding food safety and proper cleaning of utensils. ED will submit staff sign in sheet with training materials to CCLD by POC date.
Deadline recorded: May 9, 2025. A deadline is not proof that correction was completed.
General Food Service Requirements. ...refrigerators of adequate size shall maintain a maximum temperature of 40 degrees F (4 degrees C)... This requirement is not met as evidence by: Based on observation, licensee did not comply with the section cited above by having the walk-in and sandwich refrigerator temperature above 40 degrees F which poses a potential health and safety risk to the persons in care.
ED has agreed to lower the walk-in and sandwich refrigerator temperature to less than 40 degrees and submit picture proof to CCLD by POC date.
Deadline recorded: May 9, 2025. A deadline is not proof that correction was completed.
General Food Service Requirements. In facilities licensed for fifty (50) or more...a full-time employee qualified by formal training ...shall be responsible for the operation of the food service... This requirement is not met as evidence by: Based on record review, licensee did not comply with the section cited above by not having current training which poses a potential health and safety risk to the persons in care.
Executive Director (ED) has agreed to create a plan for S6 to obtain current training due to S6 is on leave of absence and submit plan to CCLD by POC date.
Deadline recorded: May 9, 2025. A deadline is not proof that correction was completed.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 0 unsubstantiated · 1 unfounded · 1 cited
Incidental Medical and Dental Care. A plan for incidental medical...shall be developed by each facility...The licensee shall assist residents with self-administered medications as needed. This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not obtaining medication refills in a timely manner which poses a potential health and safety risk to the persons in care.
Executive Director has agreed to create a new procedure for medication refills and conduct training for staff. ED will submit new procedure and staff sign in sheet to CCLD by POC date.
Deadline recorded: May 10, 2024. A deadline is not proof that correction was completed.
87468.1 Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement is not met as evidenced by: -Based on interviews, licensee did not comply with the above Regulation. S1 responded inappropriately to residents when called for assistance which posed potential personal rights risks to person in care.
Executive director to conduct in-service training and submit copy of the training with attendees’ signatures by 4/29/2021.
Deadline recorded: Apr 29, 2021. A deadline is not proof that correction was completed.
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology