Staffing, personnel, and training
Cited in 2 reports, with 3 deficiencies in total.
100 VALLEY AVE, Pleasanton CA 94566
123 bedsLatest official report May 14, 2026Licensed
The available records show 10 Type B deficiencies for this facility.
No later report is available, so the records do not show what happened afterward.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 39 Alameda County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 17 reports for this facility: 11 inspections, 6 complaint investigations, and 0 licensing or administrative records.
Those records contain 0 Type A and 10 Type B deficiencies.
1 deficiencies have explicit official correction or clearance evidence in the loaded records.
More than the typical 8
4 in the last 12 months
More than the typical 7
2 in the last 12 months
Fewer than the typical 2
0 in the last 12 months
Well above the typical 5
2 in the last 12 months
More than the typical 1
0 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 2 reports, with 3 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
Personnel Requirements - General. (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs...This requirement is not met as evidence by: Based on record review, licensee did not comply with the section cited above by having resident leave the facility unassisted which poses a potential health and safety risk to the persons in care.
Facility has conducted staff training on elopement and will provide training material and staff sign in sheet to CCLD by POC date.
Deadline recorded: May 22, 2026. A deadline is not proof that correction was completed.
Personal Rights of Residents in All Facilities. (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (3) To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature... This requirement is not met as evidence by: Based on interviews and record reviews, licensee did not comply with the section cited above by S3 grabbing R1's arms forcefully resulted in R1 sustaining skin tear which poses a potential health and safety risk to the persons in care.
Facility conducted in-service training with staff on resident rights on 11/21/2025 and provided a copy to training document to LPA. Deficiency cleared.
Deadline recorded: Dec 5, 2025. A deadline is not proof that correction was completed.
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations3 substantiated · 0 unsubstantiated · 0 unfounded · 3 cited
General Food Service Requirements. All utensils used for eating and drinking and in preparation of food and drink, shall be cleaned and sanitized after each usage. This requirement is not met as evidence by: Based on observation and interview, licensee did not comply with the section cited above by not cleaning the utensils after each use which poses a potential health and safety risk to the persons in care.
Executive Director (ED) has agreed to conduct training for all kitchen staff regarding food safety and proper cleaning of utensils. ED will submit staff sign in sheet with training materials to CCLD by POC date.
Deadline recorded: May 9, 2025. A deadline is not proof that correction was completed.
General Food Service Requirements. ...refrigerators of adequate size shall maintain a maximum temperature of 40 degrees F (4 degrees C)... This requirement is not met as evidence by: Based on observation, licensee did not comply with the section cited above by having the walk-in and sandwich refrigerator temperature above 40 degrees F which poses a potential health and safety risk to the persons in care.
ED has agreed to lower the walk-in and sandwich refrigerator temperature to less than 40 degrees and submit picture proof to CCLD by POC date.
Deadline recorded: May 9, 2025. A deadline is not proof that correction was completed.
General Food Service Requirements. In facilities licensed for fifty (50) or more...a full-time employee qualified by formal training ...shall be responsible for the operation of the food service... This requirement is not met as evidence by: Based on record review, licensee did not comply with the section cited above by not having current training which poses a potential health and safety risk to the persons in care.
Executive Director (ED) has agreed to create a plan for S6 to obtain current training due to S6 is on leave of absence and submit plan to CCLD by POC date.
Deadline recorded: May 9, 2025. A deadline is not proof that correction was completed.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this report(f) All personnel, including the licensee and administrator, shall be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than six (6) months prior to or seven (7) days after employment or licensure. A report shall be made of each screening, signed by the examining physician. The report shall indicate whether the person is physically qualified to perform the duties to be assigned, and whether he/she has any health condition that would create a hazard to him/herself, other staff members or residents. A signed statement shall be obtained from each volunteer affirming that he/she is in good health.Personnel with evidence of physical illness or emotional instability that poses a significant threat to the well-being of residents shall be relieved of their duties. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above by not having TB test completed for staff which poses a potential health and safety risk to persons in care.
POC Due Date: 05/24/2024 Plan of Correction Executive Director has agreed to obtain TB test for S3 and submit a copy to CCLD by POC date.
(c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (5) Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually, both of which shall include a reassessment of the resident’s dementia care needs. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above by not having current medical assessment for residents which poses a potential health and safety risk to persons in care.
POC Due Date: 05/24/2024 Plan of Correction Executive Director has agreed to obtain current medical assessments for R2 and R4 and will submit a copy to CCLD by POC date.
(c) All RCFE staff who assist residents with personal activities of daily living shall receive initial and annual training as specified in Health and Safety Code sections 1569.625 and 1569.69 (1) Staff providing care shall receive appropriate training in first aid from persons qualified by such agencies as the American Red Cross. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above by not having current first aid training for staff which poses a potential health and safety risk to persons in care.
POC Due Date: 05/24/2024 Plan of Correction Executive Director has agreed to obtain current first aid for S5 and will submit a copy to CCLD by POC date.
Allegations1 substantiated · 0 unsubstantiated · 1 unfounded · 1 cited
Incidental Medical and Dental Care. A plan for incidental medical...shall be developed by each facility...The licensee shall assist residents with self-administered medications as needed. This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not obtaining medication refills in a timely manner which poses a potential health and safety risk to the persons in care.
Executive Director has agreed to create a new procedure for medication refills and conduct training for staff. ED will submit new procedure and staff sign in sheet to CCLD by POC date.
Deadline recorded: May 10, 2024. A deadline is not proof that correction was completed.
87468.1 Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement is not met as evidenced by: -Based on interviews, licensee did not comply with the above Regulation. S1 responded inappropriately to residents when called for assistance which posed potential personal rights risks to person in care.
Executive director to conduct in-service training and submit copy of the training with attendees’ signatures by 4/29/2021.
Deadline recorded: Apr 29, 2021. A deadline is not proof that correction was completed.
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology