Health conditions and treatments
Cited in 3 reports, with 3 deficiencies in total.
LOVELY COMMUNITY HEALTHCARE
52 W NORMAN AVENUE, Thousand Oaks CA 91360
6 bedsLatest official report Jul 10, 2026Licensed
Additional info
- Telephone
- (805) 852-8770
- Licensee
- LOVELY COMMUNITY HEALTHCARE, INC.
- Administrator
- TOUME, CILVA
- Contact
- TOUME, CILVA
- License first date
- Jul 19, 2017
- License effective date
- Jul 19, 2017
- District office
- WOODLAND HILLS N.ASC · (818) 596-4334
- Regional office
- 29
- Clients served
- 935 - ELDERLY
Summary
The available records show 9 Type A and 12 Type B deficiencies for this facility.
- Most recent inspection
- Jul 10, 2026
- Most recent deficiency
- Jul 10, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 218 Ventura County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 15 reports for this facility: 9 inspections, 6 complaint investigations, and 0 licensing or administrative records.
Those records contain 9 Type A and 12 Type B deficiencies.
4 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 9
- Recorded deficiencies
- 21
- Type A deficiencies
- 9
- Type B deficiencies
- 12
- Substantiated complaints
- 3
- Repeated topics
- 3
More than the typical 4
1 in the last 12 months
Well above the typical 2
5 in the last 12 months
Well above the typical 1
3 in the last 12 months
Well above the typical 1
2 in the last 12 months
Most this size have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Hazardous items and storage
Cited in 2 reports, with 3 deficiencies in total.
Admission, assessment, and eviction
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 1569.652(c)
- Regulation authority
- HSC
What the official deficiency says
§1569.652 (c) A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the facility shall be issued...resident’s estate, within 15 days after the personal property is removed. This requirement is not met as evidenced by: Based on interview and record review, the Licensee did not comply with the above cited section, as R1 passed away and all belongings were removed as of 01/06/2025 and correct refund has yet to be issued, which poses a potential personal rights risk to residents in care.
Official plan of correction
Licensee agreed to communicate with R1's family related to the refund and whether a pre-admission fee will be included. Remaining refund (excluding amount already refunded) will either be $3666.67 or $3166.67. Proof of refund issued will be provided to CCL by POC due date.
Deadline recorded: Mar 4, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 4, 2025
Correction not verified in available records
Complaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Dementia careType B
- Official classification
- Type B
- Official code
- 87705(a)(4)
- Regulation authority
- CCR
What the official deficiency says
Care of Persons with Dementia (a)This section applies to licensees who accept or retain residents diagnosed by a physician to have dementia… (4) There is an adequate number of direct care staff to support each resident’s. physical, social, emotional, safety and health care needs as identified in his/her current appraisal. This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above as R1 was not provided with adequate care and supervision, which caused R1 to sustain falls and injuries.
Official plan of correction
POC: Administrator agreed to do the following: Review the regulation and obtain training for all staff (Administrator and staff) on care of persons with dementia.
Deadline recorded: Nov 8, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 8, 2024
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87463(a)(3)(b)
- Regulation authority
- CCR
What the official deficiency says
Reappraisals-(a)The pre-admission appraisal shall be updated, in writing as frequently as necessary to note significant changes and to keep the appraisal accurate. The reappraisals shall document changes in the resident's physical, medical, mental... Significant changes shall include but not be limited to: (3) Any illness, injury, trauma, or change in the health... (b)The licensee shall immediately bring any such changes to the attention of the resident's physician and his family or responsible person. This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above as R1 was not provided with adequate care and supervision allowing R1 to cause an injury that required amputation.
Official plan of correction
POC: Administrator agreed to do the following: Review regulation and obtain training for all staff (Administrator and staff) on residents’ change of conditions and reporting requirements.
Deadline recorded: Nov 8, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 8, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 2 cited
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87464(c)
- Regulation authority
- CCR
What the official deficiency says
87464(c)The admission agreement shall specify which of the basic services are desired and/or needed by, and will be provided for, each resident. The requirement was not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above as the facility is not providing the basic needs care outlined per the Admissions Agreement signed and dated on 8/17/2017, which poses a potential health and safety risk to residents in care.
Official plan of correction
The Licensee has agreed to review and submit a statement of understanding on Regulation 87464 Basic Needs to CCL no later than 9/16/2022.
Deadline recorded: Sep 16, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 16, 2022
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87224(d)(B)(1)(2)
- Regulation authority
- CCR
What the official deficiency says
87224(d)(B)(1)(2) The licensee shall set forth in the notice to quit the reasons relied upon for the eviction with specific facts...ferral services that will aid in finding alternative housing. Case management organizations which help manage individual care and service needs. This requirement was not met as evidenced by: Based on record review, the licensee did not comply with the section cited above as the eviction notice did not include referral services and a notice of case management organization which help manage individual care and service needs, which poses a potential health and safety risk to residents in care.
Official plan of correction
The Administrator has agreed to read, review, and submit a statement of understanding on Regulation 87224 Eviction Procedures to CCL no later than 9/16/2022.
Deadline recorded: Sep 16, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 16, 2022
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportSource and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology