Facility condition and maintenance
Cited in 2 reports, with 3 deficiencies in total.
HAPPY HOME CARE 3
191 EAST GAINSBOROUGH ROAD, Thousand Oaks CA 91360
6 bedsLatest official report Nov 7, 2025Licensed
Additional info
- Telephone
- (805) 370-0214
- Licensee
- HAPPY HOMECARE, INC.
- Administrator
- ROSALES, KAREN
- Contact
- ROSALES, KAREN
- License first date
- Nov 26, 2019
- License effective date
- Nov 26, 2019
- District office
- WOODLAND HILLS N.ASC · (818) 596-4334
- Regional office
- 29
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 4 Type A and 9 Type B deficiencies for this facility.
- Most recent inspection
- Nov 7, 2025
- Most recent deficiency
- Nov 7, 2025
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 218 Ventura County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 6 reports for this facility: 5 inspections, 1 complaint investigation, and 0 licensing or administrative records.
Those records contain 4 Type A and 9 Type B deficiencies.
1 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 5
- Recorded deficiencies
- 13
- Type A deficiencies
- 4
- Type B deficiencies
- 9
- Substantiated complaints
- 0
- Repeated topics
- 3
More than the typical 4
1 in the last 12 months
Well above the typical 2
7 in the last 12 months
More than the typical 1
2 in the last 12 months
Well above the typical 1
5 in the last 12 months
Most this size also have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Admission, assessment, and eviction
Cited in 2 reports, with 2 deficiencies in total.
Records and plan of operation
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
Fire safety and emergency preparednessType A
- Official classification
- Type A
- Official code
- 87202(a)
- Regulation authority
- CCR
What the official deficiency says
(a) All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department or district providing fire protection services, or the State Fire Marshal. Prior to accepting or retaining any of the following types of persons, the applicant or licensee shall notify the licensing agency and obtain an appropriate fire clearance approved by the city, county, or city and county fire department or district providing fire protection services, or the State Fire Marshal: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview and record review, the licensee did not comply with the section cited above in one (1) staff room were not disclosed on the facility sketch and did not obtain fire clearance which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 11/08/2025 Plan of Correction The Licensee will obtain building permits for the additional rooms and provide it to CCL by POC due date. Administrator agreed to discuss with Licensee and obtain proof of permitting/construction to the facility, and submit a new LIC 200 and facility sketch to CCLD by POC due date. If proper permits were not secured for the construction, Licensee will contact CCLD to modify the plan of correction before POC due date.
Plan of correction recorded
Correction not verified in available records
Hazardous items and storageType A
- Official classification
- Type A
- Official code
- 87309(a)
- Regulation authority
- CCR
What the official deficiency says
(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and record review, the licensee did not comply with the section cited above in cleaning supplies including detergent, disinfectants, cleaning solutions, tools were left accessible which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 11/07/2025 Plan of Correction POC cleared. At the time of the visit all items were secured to a locked location including the garage and locked cabinet in the kitchen.
Official record says corrected or clearedOn or before Nov 7, 2025
Plan of correction recorded
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in walls in the living room, dining room were cracking, wilted, and paint chipping, sink handle loose and missing which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 11/19/2025 Plan of Correction Licensee agrees to make all the necessary repairs and submit phot proof to LPA of repairs made to the walls in the living room, dining room, common bathroom sink by POC due date.
Plan of correction recorded
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87305(a)
- Regulation authority
- CCR
What the official deficiency says
(a) Prior to construction or alterations, all facilities shall obtain a building permit. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview and record review, the licensee did not comply with the section cited above in a staff room was not on the facility sketch, and no update was sent to CCL which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 11/08/2025 Plan of Correction The Licensee will obtain building permits for the additional rooms and provide it to CCL by POC due date. Administrator agreed to discuss with Licensee and obtain proof of permitting/construction to the facility, and submit a new LIC 200 and facility sketch to CCLD by POC due date. If proper permits were not secured for the construction, Licensee will contact CCLD to modify the plan of correction before POC due date.
Plan of correction recorded
Correction not verified in available records
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87506(b)
- Regulation authority
- CCR
What the official deficiency says
(b) Each resident's record shall contain at least the following information: This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in resident #1 who was admitted on 09/22/2025 is missing documentation and their file is not complete including pre admission agreement, needs and service plan and signatures which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 11/19/2025 Plan of Correction Licensee agrees to conduct an audit on all resident files and ensure information is accurately documented, signed and updated. Resident #1 will have pre admission agreement, needs and service plan and signatures completed by POC due date and will send the requested documentation to CCL by POC due date.
Plan of correction recorded
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87507(a)(1)(A)
- Regulation authority
- CCR
What the official deficiency says
(a) The licensee shall complete an individual written admission agreement, as defined in Section 87101(a), with each resident or the resident's representative, if any. (1) The text of the admission agreement, including any attachments and modifications, shall be: (A) Printed in black type of not less than 12-point type size, on plain white paper. The print shall appear on one side of the paper only. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in three (3) out of six (6) resident admission agreements were printed on both sides which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 11/19/2025 Plan of Correction Licensee agrees to reissue admission agreements on one side, obtain the proper signatures and ensure moving forward all admission agreements are single sided.
Plan of correction recorded
Correction not verified in available records
Dementia careType B
- Official classification
- Type B
- Official code
- 87705(d)
- Regulation authority
- CCR
What the official deficiency says
87705 Care of Persons with Dementia (d) The licensee shall ensure that the facility has an auditory device or other staff alert feature to monitor exits on exterior doors and perimeter fence gates accessible to those residents who may be at risk for elopement... This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and interview the licensee did not comply with the section cited above as two (2) auditory alarms were turned off during the visit which poses a potential safety risk to clients in care.
Official plan of correction
POC Due Date: 11/19/2025 Plan of Correction At the time of the visit Administrator turned on the alarms and agreed to submit a written statement to CCL by POC due date of their understanding and compliance moving forward with the cited regulation.
Plan of correction recorded
Correction not verified in available records
Inspection
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303(e)(2)
- Regulation authority
- CCR
What the official deficiency says
(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above as at 03:11PM in the main hallway bathroom, water temperature measured at 146.4 degrees Fahrenheit, which poses an immediate health and safety risk to persons in care.
Official plan of correction
POC Due Date: 11/27/2024 Plan of Correction Hot water heater was adjusted during today's visit. Administrator will maintain a water temperature log for a 5-day period, testing the water temperature at varying times of the day each day and will submit the water temperature log to CCL by POC due date.
Plan of correction recorded
Correction not verified in available records
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87506(b)
- Regulation authority
- CCR
What the official deficiency says
(b) Each resident's record shall contain at least the following information: This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above as Resident #1 (R1) was admitted to the facility on 11/14/2024 and does not contain a complete file, which poses a potential health, safety, and personal rights risk to persons in care.
Official plan of correction
POC Due Date: 11/27/2024 Plan of Correction Administrator agreed to ensure R1 has a complete file and will send proof of completion to CCL by POC due date.
Plan of correction recorded
Correction not verified in available records
Inspection
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87412(a)
- Regulation authority
- CCR
What the official deficiency says
(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above as files for each employee are not kept at the facility which poses a potential health and safety risk to persons in care.
Official plan of correction
POC Due Date: 11/17/2023 Plan of Correction Administrator agreed to the following: 1. Keep copies of all staff files and adminsitraor at current facility. Provide proof to CCL no later than 11/17/23.
Plan of correction recorded
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87412(a)(11)
- Regulation authority
- CCR
What the official deficiency says
(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: (11) A health screening as specified in Section 87411, Personnel Requirements - General. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above as a health assesment was not completed for S2 which poses a potential health and safety risk to persons in care.
Official plan of correction
POC Due Date: 11/17/2023 Plan of Correction Adminsitrator agreed to the following: 1. Ensure that S1 has completed Health Assesment on file completed by a physician. Provide proof to CCL no later than POC date.
Plan of correction recorded
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87458(b)(1)
- Regulation authority
- CCR
What the official deficiency says
(b) The medical assessment shall include, but not be limited to: (1) A physical examination of the resident indicating the physician's primary diagnosis and secondary diagnosis, if any and results of an examination for communicable tuberculosis, other contagious/infectious or contagious diseases or other medical conditions which would preclude care of the person by the facility. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in as there was no record of TB test for R1 which poses a potential health and safety risk to persons in care.
Official plan of correction
POC Due Date: 11/17/2023 Plan of Correction The adminsitrator agreed to the following: 1. Ensure that R1 completes TB testing and provide prrof of results to CCL no later than POC due date.
Plan of correction recorded
Correction not verified in available records
Inspection
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468(a)(6)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights. Each resident shall have the right to leave the facility at any time and to not be locked into any room, building or on facility premises by day or night. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above. Four out of five resident room exit doors observed with safety (child locks) installed. This poses an immediate personal rights risk to persons in care.
Official plan of correction
POC Due Date: 11/17/2022 Plan of Correction Maintinance staff removed the safety locks from resident room exit doors (leading to the backyard) during visit today. Assistant Administrator Karina Rosales Antig acknowledged understanding of section cited.
Corrective action observedRecorded in report dated Nov 17, 2022
Plan of correction recorded
Inspection
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology